Traveler Ratings for Private Tour in Cartagena, Bolivar, Colombia by Tour Guide Rafael H.

 Tour Title:
 Location:
 Guide:
 Overall Rating:
 
Cartagena, Bolivar, Colombia
Rafael H.
 (22)

Lynn Surdock

United States
Rating

Tour: #212090, Exploring Cartagena., Cartagena, Bolivar, Colombia    
Date: Mar 25/18

Rafael was very knowledgeable about the area. We started at the monastery with a great view of the city. We then went to the old walled city and did a walking tour. We wanted some local food and he found us a deli where we enjoyed a snack and local fruit drinks. The driver and van were excellent as well. I highly recommend the tour. I wish we had more time.

Mark Easterling

Canada
Rating

Tour: #212090, Exploring Cartagena., Cartagena, Bolivar, Colombia    
Date: Mar 17/18

TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.

Michael Gunther

United States
Rating

Tour: #212090, Exploring Cartagena., Cartagena, Bolivar, Colombia    
Date: Feb 2/18

Rafael was on-time with a superb plan for the fours hours we had available. The ladies were clamoring for some shopping along with the sightseeing and we had it. The Van was a little tight but served our purpose well and we moved effortlessly around town. Great Job

TOUR GUIDE RESPONSE: Mr Gunther, It's was a big pleasure for me to guide you and your friends in my city and makes me very happy that you are taking a great experience. Thanks a lot for your visit and for your Feedback. Rafael

William Leinster

NORTH CAROLINA, United States
Rating

Tour: #212090, Exploring Cartagena Tour / William Leinster, Cartagena, Bolivar, Colombia    
Date: Jan 19/18

Rafael is very enthusiastic, knowledgeable, and speaks very good English. We enjoyed the full day tour and feel that he did an excellent job!

TOUR GUIDE RESPONSE: Mr Leinster, Thanks again I really enjoyed sharing you and your wife about my city and our culture. God bless you. Rafael H

Linda Hudson

United States
Rating

Tour: #212090, Exploring Cartagena., Cartagena, Bolivar, Colombia    
Date: Jan 17/18

Rafael was very accommodating. He met all our expectations and his English was very clear.

Eve Mathews

United States
Rating

Tour: #212090, Exploring Cartagena Tour Eve Mathews, Cartagena, Bolivar, Colombia    
Date: Dec 27/17

Rafael was fluent in English and very knowledgeable being native to Cartagena. Communication before the tour via email and during the tour was exceptional. Being a private tour, we were able to spend more time in areas of greater interest. The tour included a driving portion and walking portion. For the driving portion, Rafael came with brought a driver to transport us in a comfortable air conditioned mini-van. I highly recommend Rafael and his personal tour of Cartagena.

TOUR GUIDE RESPONSE: Mrs Mathews Thank you so much for all your words. God bless you. Rafael H

Christopher Jefferson

United States
Rating

Tour: #212090, Exploring Cartagena., Cartagena, Bolivar, Colombia    
Date: Nov 21/17

It was a great tour. Took us to the Monastary for a great view and information on the city. Took us to the old city then the new city. Rafael was very informative and we all enjoyed the tour. Would highly recommend.

TOUR GUIDE RESPONSE: Thank you very much, it was a big pleasure to me to show you around my city. Happy holidays... Rafael H

Mary Marty

United States
Rating

Tour: #212090, Exploring Cartgena Tour For Mrs Mary Marty, Cartagena, Bolivar, Colombia    
Date: Nov 7/17

Rafael Herrera was an excellent guide. Very knowledgeable and interesting. We had some special requests and all were met well beyond our expectations. With pre planning we were met at the ship and guided to Rafael. Our tour had a time constraint because pf the ships scheduling and he put a whole lot into 4 hours. Cartagena is a beautiful city . Old Town was beautiful. We were fortunate to see the view from the Monastery which was breath taking. Would highly recommend Rafael as a private guide.

TOUR GUIDE RESPONSE: Mrs Marty, Thank you so much for the feed back, it was a real pleasure to me to meet you and your friends. All the best for you, Cheers. Rafael H

David Steinberg

United States
Rating

Tour: #212090, Exploring Cartagena., Cartagena, Bolivar, Colombia    
Date: Nov 2/17

TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.

Karen McComb

United States
Rating

Tour: #212090, Exploring Cartagena for Karen McComb's clients, Cartagena, Bolivar, Colombia    
Date: May 5/17

Our tour guide was Rafael. He was friendly, knowledgeable, and fun. He had a very spacious and comfortable van, and the driver was terrific also. Raphael made the city of Cartagena come alive with all the information he gave us. I would highly recommend him.

TOUR GUIDE RESPONSE: Dear Mrs McComb, Thanks a lot for writing the review, I really enjoyed sharing with you and your friends about my city. God bless you abundantly. Rafael H

Gerald Philson

Lakelland, FL, United States
Rating

Tour: #212090, Exploring Cartagena., Cartagena, Bolivar, Colombia    
Date: Apr 23/17

Could not have asked for a better guide than Rafael, met us promptly at the dock, and at the Fort ran interference for us from the souvenir hawkers, and explained the history of the fort, and area. We were able to keep ahead of the tourist busses so we could leisurely see all the important areas of the Old City. My Main goal in Columbia was to find an Emerald Ring which he help find a reasonable priced shop where I was able to find what I was looking for, and was able to add the new city B4 returning

TOUR GUIDE RESPONSE: Thanks to you Mr Philson for visiting my city and for your comments. I really enjoyed meeting you and your wife. I wish you all the best. Rafael H

Gordon Arnold

United States
Rating

Tour: #212090, Exploring Cartagena., Cartagena, Bolivar, Colombia    
Date: Mar 30/17

Rafael was on time, friendly, adaptable and knowledgeable. Our group of eight enjoyed the private tour with him and we appreciated him delivering all the information in both English and Spanish. Highly recommended.

TOUR GUIDE RESPONSE: Dear Mr Arnold, Thank you very much for writing the review this mean a lot to me. Enjoy your holidays. God bless you. Rafael H

Richard Lee

United States
Rating

Tour: #212090, Exploring Cartagena., Cartagena, Bolivar, Colombia    
Date: Mar 22/17

Rafael spoke fluent English and was very friendly and informative. Our group of 13 enjoyed the tour. I like to especially point out that Rafael's instructions for the meeting time and place were very clear and precise. This is very important for cruise customers since at some other ports (Iceland and Aruba), I had bad experiences with other local tour operators due to their imprecise communication of the meeting time and location.

TOUR GUIDE RESPONSE: Mr Lee, Thank you so much for writing the review. It was a big pleasure to me show you around my city, you and your friends always will be welcome to my country. Rafael H

Roger Applegate

Fairfax Station, VA, United States
Rating

Tour: #212090, Exploring Cartagena., Cartagena, Bolivar, Colombia    
Date: Jan 11/17

Rafael was a superb choice on our part for a guide to this fabulous city. Very knowledgeable, very patient. We were able to customize our time with him and get the most out of the day the way we wanted it to happen. We would highly recommend Rafael if you plan to visit Cartegena.

TOUR GUIDE RESPONSE: Mr Applegate Thank you so much for your visit I really enjoyed sharing my knowledge with you. Wishing you the the best, you are always welcome to my city.

Russell Joyner

United States
Rating

Tour: #212090, Exploring Cartagena., Cartagena, Bolivar, Colombia    
Date: Dec 26/16

Tour was great. We did not have much time but managed to see top sites as well as local neighborhoods.

Joelle Erickson

United States
Rating

Tour: #212090, Exploring Cartagena., Cartagena, Bolivar, Colombia    
Date: Dec 24/16

Rafael was an amazing, personable guide that took us around Cartagena for about 3.5 hours. We were on a cruise ship, and the tour was seamless and convenient for all of us. We had a private van with driver, and was able to see all the sights before the tour buses arrived (Rafael DOES the cruise ship tours, so he knew where and when to go). For our family of six, including a 73 and 78 year old, it was relaxing and overall a job well done. HIGHLY Recommend!

TOUR GUIDE RESPONSE: Dear Joelle, Thank you so much, it was a big pleasure to me meeting you and your lovely family. I wish you a Merry Christmas and a Wonderful New Year. Much Blessings.. Rafael H

Ronald Hutchinson

United States
Rating

Tour: #212090, Exploring Cartagena., Cartagena, Bolivar, Colombia    
Date: Dec 6/16

Rafael was an extremely professional guide, meeting us on time with a placard with our name for easy identification. His English was excellent as he described the history of Columbia thru out the tour. All highlights we included in his tour as was a complete discussion on the culture of the Cartegenians. His driver efficiently navigated the twists and turns of the city and its busy traffic in a clean and comfortable van. I highly recommend Rafael to anyone who plans a visit to Cartagena in the future.

TOUR GUIDE RESPONSE: Mr Hutchison, Thank you very much for writing the review, I wish you a Merry Christmas and a Happy New Year. I really enjoyed meeting you and your friends.. Rafael H

Jerry M.

United States
Rating

Tour: #212090, Exploring Cartagena., Cartagena, Bolivar, Colombia    
Date: Nov 20/16

Rafael is a fantastic tour guide. He is very knowledgeable and passionate about his city and country's history, and clearly loves sharing this with visitors. He met us exactly where he said he would, and the tour was great. It was the perfect four hour overview of the city, hitting all the major sites. You could get there on the hop-on hop-off bus, or through a ship's tour but Rafael makes the tour special.

TOUR GUIDE RESPONSE: Greetings Jerry, I just wanted to thank you again for writing the review. I wish you a Merry Christmas and Happy Holidays.. Much Blessings Rafael H

Bob O'Brien

United States
Rating

Tour: #212090, Exploring Cartagena., Cartagena, Bolivar, Colombia    
Date: Mar 20/16

My group arrived in Cartagena on a cruise ship. While the ship offered excursions of the city, I wanted a private guided tour for my group of six. I was aware of ToursByLocals having researched them for a planned trip to Italy. I inquired whether they offered tours of Cartegena and was put in touch with Rafael. Rafael customized and personally guided us on a four hour tour of Cartegena. He was exceptional. He is knowledgeable, friendly and very caring that we had a wonderful experience. 5 Stars!!

TOUR GUIDE RESPONSE: Thank you very much for writing the review. God bless you Rafael

Maryellen Bleach

United States
Rating

Tour: #212090, Exploring Cartagena., Cartagena, Bolivar, Colombia    
Date: Feb 29/16

TOUR GUIDE RESPONSE: Thank you very much

Gerry Giesler

Greensboro, GEORGIA, United States
Rating

Tour: #212090, Exploring Cartagena., Cartagena, Bolivar, Colombia    
Date: Feb 28/16

Rafael did an excellent job planning an executing our tour of Cartagena on Feb 28. We had a group of 10 people and the van was very comfortable. Rafael was on time and did great providing answers to our questions. We rate our tour 5 out of 5.

TOUR GUIDE RESPONSE: Thank you very much. God bless you

Linda Becker

United States
Rating

Tour: #212090, Exploring Cartagena., Cartagena, Bolivar, Colombia    
Date: Jan 17/16

Rafael was TERRIFIC! There were 10 of us from cruise ship. He had a very nice air cond. van/bus with a driver so we had all of his attention. He was so personable and accommodating and extremely knowledgeable. At our request he stopped for a drink in old town downtown which we so enjoyed. We would recommend him HIGHLY! Wish all of our tours were as wonderful as his!