TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
John KaufmanUnited States
We had a marvelous day with John in Auckland and the surrounding area. With less than one day in the country, he gave us a great sense of New Zealand - the city and it's major sites, the history and culture, and the stunning nature surrounding Auckland (the lush Waitakere Ranges seen from the Arataki Visitor Centre, the black sand beaches of Piha along with the Lion's Head rock formation). He did all this at a leisurely pace, and an amazing time was had by all. Thanks, John!!!
TOUR GUIDE RESPONSE: Thanks very much John for your kind comments . It was great to meet the 3 of you and I certainly enjoyed our day together . I'm very pleased you took the time to come to Auckland , New Zealand for the day . Thanks again . John
Erica Meyer LiewSwitzerland
John was a wonderful tour guide and the tour was interesting and we can highly recommend it.
TOUR GUIDE RESPONSE: Thanks very much Erica . I thoroughly enjoyed the day with you both . John
Daphne BrownUnited States
John is a very personable and knowledgeable guide. He went out of his way to include a wine-tasting opportunity at our request, and adapted the tour schedule to match our desires and limitations. We enjoyed the tour of the two coasts and all points in-between -- the tour was very informational, with beautiful scenery and a congenial host! Thank you, John!!
TOUR GUIDE RESPONSE: It was a pleasure to show the three of you what Auckland has to offer . Thank you very much Daphne for your generous comments . It was great to be able to share views on various topics , as well enjoying the scenery ! All the best for the long trip home . John
Dale DoudnaUnited States
Our goal was to get an overview of the Auckland area. John provided us with a great over view and started our exploration of New Zealand. Our cruise ship was a little late in arriving, but John was waiting for us and adjusted our trip to make sure we were back to the ship on time. John showed us great scenery and shared what New Zealand was like. He had a challenge because we arrived on a holiday weekend so traffic at the beaches was very heavy.
TOUR GUIDE RESPONSE: Thanks very much Dale for your kind remarks . I very much enjoyed the day with you and your group . John
Kristine LeeSouth Bend, INDIANA, United States
We had a 12 hour layover in New Zealand. John picked us up at the airport and gave us a wonderful highlights tour. A great introduction to this beautiful country. John is very knowledgeable and friendly. John returned us to the airport upon completion of the tour.
Amy KuntzUnited States
We had an absolutely wonderful time with John. He took us literally from coast to coast! His knowledge of the area ensured a very informative, engrossing tour. He is a terrific host and I would highly recommend him!
TOUR GUIDE RESPONSE: Thanks Amy for your kind words I really enjoyed the day with your quartet ! Regards to the others. John
Therese MenardUnited States
Had a fantastic day through Auckland with John. Definitely a "coast to coast" day with great views and interesting stops. His knowledge of the areas and additional stories and facts made us wish we had another day to spend there!
TOUR GUIDE RESPONSE: It was a lovely tour Therese with you and Rod . Thanks so much for your kind words.
Ann BowerUnited States
Very special tour by John, a lifelong resident of Auckland. He added personal touches such as showing his childhood home and paper route while showing special neighborhoods. AThe tour is literally coast to coast so you see all sides of Auckland as well as surrounding waters. Each stop was accompanied by personal stories as well as the historical/ economic/geographic significance. Of course he has a great pallet to work from. One Tree Hill to Piha Beach Lions Head rock. John is very SPECIAL.