Jennifer HensonUnited States
Jay was a great guide and I had such a wonderful experience in Seoul that I want to come back to visit Seoul again. Jay picked me up from the airport and showed me more of Seoul than I expected to see during the 11 hour layover. I saw everything Jay promised and more. Jay is very knowledgeable, personable, and seems to really care about his clients. I would highly recommend Jay to others, in fact I used Tours By Locals again during my trip in Thailand because of the great experience with Jay.
TOUR GUIDE RESPONSE: Hello Jeniffer, I'm flattered:). Thanks for your feedback. Jay
Lonny RossmanUnited States
Great experience. Jay picked us up at our hotel and toured our family around Seoul. We saw everything Jay promised and more. Jay is very knowledgeable and personable. We would highly recommend Jay to others.
TOUR GUIDE RESPONSE: Hello Lonny, Thanks for your prompt feedback! I hope to see your family again in Korea:)
Karen Karniol-TambourUnited States
Amazing tour! Jay was a great guide. Thoughtful, friendly, everything was smooth and on time, listened to what we wanted to do but also showed us things we had no idea about and were awesome- flexible to see what was best for our interests. Excellent lunch, great information about the city, and an all around really nice time.
TOUR GUIDE RESPONSE: Karen, I got a good time with your couple. Happy new year :)
David KillenUnited States
a wonderful day in a beautiful city made even more enjoyable by the best guide (Jay)
TOUR GUIDE RESPONSE: Thanks a lot, David :) Hope to see your couple again.
April HarringtonUnited States
HORRIBLE!! Without informing us, the guide sent a friend in his place, who was unprepared. We booked the tour with a private car so we'd have a place for our luggage. Instead we spent over an hour of our tour storing luggage because we had to take taxis everywhere. She got lost 3 times. I give one star because she was nice and I could tell she was trying hard to cover up for the original guide. If I could do it over again, I would just pay the taxi directly because he was more knowledgable. Waste of $$!!
TOUR GUIDE RESPONSE: Hello April, I'm very sorry to hear that. There's some emergency case at that time. I have no excuse about that. I will refund the full amount of tour fee. I'm really sorry again. Jay
TOURSBYLOCALS RESPONSE: We are sorry to hear April´s experience and under no circumstance a guide can send a substitute without the proper notice. A refund was provided to the traveler.
Bob G.United States
Jay was awesome - -very knowledgeable and friendly. Also, he was very flexible schedule wise so it worked out great. Would do another tour with him in a heart beat!
TOUR GUIDE RESPONSE: Hello Randi, your smile makes me happy!. Thanks for the feedback, hope to see your family again.
Claudia RedwitzUnited States
Jay made our stopover a wonderful and informative day. All my requests were accomplished at a pace that made a day to remember. the best part was the quiet and quaint place he took us for lunch. Thank you!!
Alan ZuckermanUnited States
Jay did an excellent job in providing a sense, understanding and history of the city within a short period of time. He was knowledgeable and well spoken.
TOUR GUIDE RESPONSE: Hello Mr. Zuckerman, Thanks a lot for the warm feedback. I really appreciate your kindness. Hope to see you again!
Jon GreenfieldUnited States
Jay was awesome. We had an 8 hour layover tour. Jay was informative, entertaining and knew all the ins and outs of Seoul. He understood exactly what we wanted and made fabulous suggestions. Our restaurant for a Korean lunch as outstanding. We came to Seoul only because we had a 12 hr layover. Now we are considering a Korean vacation. Jay J. was the best!
TOUR GUIDE RESPONSE: Thanks a lot. I enjoyed Gangnam tour with you~~
Barbara KhanUnited States
I just wanted to take a moment to let you know that my clients, loved the day tour in Seoul and really loved their guide, Jay. They highly recommended both the guide and the experience in Seoul. My customers travel a lot, so this is high praise, indeed. I will definitely keep Tours by Locals in mind for other clients that I have. It was very easy to arrange. I will also tell my colleagues.
TOUR GUIDE RESPONSE: Thanks a lot.
Edward ClarkUnited States
The tour guide that Jay booked for me was knowledgeable, friendly and was on-time. She got me to the airport on-time and despite the poor weather, the tour that I was given was a very nice experience. I was impressed that everything worked-out despite the short amount of time that I had and the guide made every effort to ensure that my time with her was well-spent. Best regards, Edward Clark
TOUR GUIDE RESPONSE: Thanks for your kindness , Ed ;)