Traveler Reviews for Private Tour in Hanoi, Vietnam by Tour Guide Alex N.

 Tour Title:
 Location:
 Guide:
 Overall Rating:
 

Randy Skeen

United States
Rating

Tour: #195627, Shore excursion trip - Hanoi historical city 1 day, Hanoi, Vietnam    
Date: Feb 7/18

Alex is awesome. One of the best guides we have ever used. Very familiar with the sites and fun to explore with. I will use him again.

TOUR GUIDE RESPONSE: Dear Mr Randy! It's my pleasure to be your local guide in Vietnam. Im so glad that you did enjoyed my services. Thanks a lot for nice words about me. Hope to see you again in Vietnam. Pls send my best regard to all of your group. Alex

Connie Campbell

United States
Rating

Tour: #195627, Shore excursion trip - Hanoi historical city 1 day, Hanoi, Vietnam    
Date: Apr 2/17

For my husband this was the highlight of our 30 day trip. Alex shows places that the tour buses don't go and even took my husband to meet an ex soldier. Fabulous tour.

TOUR GUIDE RESPONSE: Dear Mr and Mrs Campbell! It's great to hear from you again. Thanks a lot for nice words about me and services. This is alway my great honour to be your local guide in Vietnam. I do hope to have more chances to see you in Vietnam. With all the best to you. Alex

Wendy B.

United States
Rating

Tour: #195627, Shore excursion trip - Hanoi historical city 1 day, Hanoi, Vietnam    
Date: Jan 17/17

I've used TBL a lot over the last 3 years, this is the first guide that I'm giving a low rating to. Tour was a 12 hour day from Halong Bay port to Hanoi (3 1/2 hour drive each way). First thing Alex said was he wasn't planning to accompany us back to the ship from Hanoi, we requested that he do that, as we hired a guide for the full day. He seemed to have a script and wasn't interested in engaging in conversation. Very aloof. Driver was overly aggressive and had poor driving skills. Car old & dirty.

TOUR GUIDE RESPONSE: Dear Mrs Wendy! Thanks for giving out your idea and help me to improve my services. There is a bit misunderstood between us. You asked me about my house so I just said if your don't mind, you can leave me at Hanoi, but upon your decision. I didn't plan for this idea. I thinks I had given all explaination about our country, people and culture. I didn't know that you expected more than this. Sorry about that. However, thank you again to give me a chance organize a tour and explain about our country

TOURSBYLOCALS RESPONSE: ToursByLocals are committed to quality customer experiences and take all feedback seriously. We have taken this feedback on board and will work with Alex to improve these aspects, and the overall tour experience, going forward.

Steven Grossman

United States
Rating

Tour: #195627, Shore excursion trip - Hanoi historical city 1 day, Hanoi, Vietnam    
Date: Nov 24/16

Alex did a great job. This tour was the highlight of our two week vacation.

TOUR GUIDE RESPONSE: Dear Mr Steven and Mrs Derby! It's my great honour to be your local guide in Vietnam. Thanks again for booking my tour and gave me nice words. I do hope to have more chance to see you back in Vietnam. Best regard! Alex

Khalid Khan

United States
Rating

Tour: #195627, Shore excursion trip - Hanoi historical city and Halong shorttrip 1 day, Hanoi, Vietnam    
Date: Jan 31/16

TOUR GUIDE RESPONSE: Dear Mr Khalid and Mrs Purnima! Thanks very much for all the best words about my tour and service. Im very happy to know that you all satisfy with my tour in Hanoi. Wish you a good year staying with Healthy, Happiness, Prossperities and Lucky. Hope to see you again in Vietnam in the future. All the best! Alex

Richard Sirois

Montreal, QUEBEC, Canada
Rating

Tour: #195627, Shore excursion trip - Halong boattrip for heritage site, Hanoi, Vietnam    
Date: Dec 24/15

Alex is very friendly and knowledgeable about all aspects of Hanoi live - the history, the culture, the food, essentially everything. You can tell that he loves what he does, and enjoys sharing his city. Alex took us to some awesome places I am sure we would not have discovered on our own. It is without hesitation that we recommend Alex as a tour guide for Hanoi.

TOUR GUIDE RESPONSE: Thanks a lot for all of nice words about me and my tour. It so glad that you and your family had a enjoyed day in Hanoi. All the best wishes for the NEW YEAR and hope to see you again in Vietnam. Best regard! Alex

Richard Sirois

Montreal, QUEBEC, Canada
Rating

Tour: #195627, Shore excursion trip - Hanoi historical city 1day, Hanoi, Vietnam    
Date: Dec 23/15

Alex is incredibly friendly and knowledgeable about all aspects of Hanoi live - the history, the culture, the food, essentially everything. You can tell that he loves what he does, and enjoys sharing his city. Alex took us to some awesome places I am sure we would not have discovered on our own. It is without hesitation that we recommend Alex as a tour guide for Hanoi.

TOUR GUIDE RESPONSE: Thanks a lot for all of nice words about me and my tour. It so glad that you and your family had a enjoyed day in Hanoi. All the best wishes for the NEW YEAR and hope to see you again in Vietnam. Best regard! Alex

Gerard Allerston

United Kingdom
Rating

Tour: #195627, Shore excursion trip - Hanoi historical city 1 day, Hanoi, Vietnam    
Date: Dec 4/15

Alex, Is a truly professional,who surpasses every expectation and goes to any length,to ensure,that you are absorbed,by the culture,and obviously takes great pride,in ensuring ,you understand,the tour. Our party enjoyed every minute,including the little personal extras that Alex provided.Hanoi,was a hard long day,but we would not have missed a second of it. The second day Alex,provided,a private boat and seafood lunch,while we sailed Halong bay. A complete contrast and just sooooo relaxing Well done Alex

TOUR GUIDE RESPONSE: Dear Mr Gerry! Thanks a lot for your wonderfull comment about me. It's alway my pleasure to be your local guide in Vietnam and so glad that I have done a good job to your group. I do hope to have another chance to see you in Vietnam. With all the best to you and group. X'mas and HAPPY NEW YEAR Alex