Mary SayerUnited States
Vera was knowledgeable and very sensitive to our situation, we had children with us and an individual who needed periodic stops and rests and she was so wonderfully accommodating. We thoroughly enjoyed the information and tour, thank you for a wonderful afternoon.
TOUR GUIDE RESPONSE: Thanks a lot Mary! I’m really happy you enjoyed the tour. Enjoy the rest of your stay!
Alan MessingerUnited States
TOUR GUIDE RESPONSE: Thanks for the 5-star rating Alan!
Vera was very engaging, knowledgeable, warm and friendly with a good sense of humour.The few hours spent with her boosted our knowledge of the history of Brugge and we would recommend her most highly.
TOUR GUIDE RESPONSE: Hi Jan and Joan, thanks a lot, the pleasure was mine! Enjoy the rest of your stay in Bruges and next time you're in Belgium, don't forget to visit Ghent!
TOUR GUIDE RESPONSE: Thanks Timo!
TOUR GUIDE RESPONSE: Thanks Pieter!
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Gladell P.United States
This is my second time to have a tour with Vera, and as last year in Brussels, this one in Bruges was also a wonderful and memorable experience! Vera had planned it so well, including my train rides from Brussels (where I was staying) and back. She is so knowledgeable about Bruges - past or present. We did the tour in a relax pace, learning great details about the city, and finding the best scenic spots for pictures. I highly recommend this tour, especially if its your first time in Bruges!
TOUR GUIDE RESPONSE: Thanks Gladell! It was a pleasure to meet you again and to guide you around Bruges. Don't hesitate to contact me if you would come back to Belgium one day. There's more to discover!
Dan CoyneUnited States
TOUR GUIDE RESPONSE: Thanks Dan!
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
Bernard WhalenUnited States
Vera was fantastic. She arranged a convenient location for the start of the Bruges tour. She was very engaging and knowledgeable. We feel like we received excellent attention. Vera was able to easily explain and cover many of the historical sights of Bruges. We would highly recommend her to anyone looking for the Best of Bruges. She covered it!
TOUR GUIDE RESPONSE: Thanks Bernard! It was my pleasure showing the two of you around Bruges.
Sara CassUnited States
We would give her a 5 out of a 5. She gave us 3 private tours for Bruges, Gent, and Brussels during July 21-23. She was extremely knowledgeable about the history and architecture of each city. Her English was excellent. She was also a very pleasant personality and nice to be with. She was always on time and she could answer all of our questions. We would highly recommend her and use her again.
TOUR GUIDE RESPONSE: Thanks for the 5 star rating, Sara! I hope you were able to buy lots of delicious chocolate at the airport and had a nice flight back.
Kathleen McDonaldUnited States
We had a great tour of Bruges! Vera is very knowledgeable and provided us with a lot of interesting history. She was terrific with our 5 children (ages 5-11)and kept them very entertained throughout. I highly recommend this tour as a great way to experience this beautiful and charming city!
TOUR GUIDE RESPONSE: Hi Kathleen! Thanks for your kind words. You and your friends and the children were lovely! Say hello to them all. I hope you and the children never forget the years you spent in Europe. Good luck!
Vera was very friendly and on time. She has a wide knowledge of Bruges, it's history and provided us with a continuous account of historical facts as we progressed around the city. We would have no hesitation in recommending Vera as your guide in Bruges, and intend using her services in Ghent also.
TOUR GUIDE RESPONSE: Thanks Graeme for your kind words! I'm glad you appreciated our tour in Bruges and I hope our tour in Ghent will be as enjoyable for both you and me.
Henry HarrisonUnited States
On an afternoon of walking thru Bruges the four of us were shown,and told the histories of,the town's most beautiful and interesting historical buildings and places by Vera V. She is such a skilled story-teller that hours later I was able to remember and write notes about all 15.Sounds intense and hurried? Nope.Vera treated us to a very relaxing time. She has a lovely manner, is great at give-and-take about everything,laughs easily, but you never lose the sense of her top level professionalism.
TOUR GUIDE RESPONSE: Hi Henry! Thanks for the wonderful and detailed review. You all asked highly interesting questions which made it a great experience for me as well. I probably enjoyed our tour as much as you did. Regards to all of you!
Vera took us on a nice and informative trip around the city. Her knowledge about the city and history in general is impressive. On top she is nice, have good sense of humor and filled our 3 hours with interesting places and stories.
TOUR GUIDE RESPONSE: Thanks for the 5-star rating, Tove. It was great fun showing the five of you around Bruges! I hope you enjoyed the rest of your stay as well. Have a good flight back to snowy Norway!
Dj BaudhuinCharlotte, NC, United States
Vera did an great job of showing us around Bruges! It was fun to explore the city with such a knowledgeable guide. Bruges is a beautiful city and Vera showed us all the highlights.
TOUR GUIDE RESPONSE: Thanks again, DJ! Glad you and your family enjoyed our tour in Bruges as well.
Steve KavermanUnited States
We were happy with the tour Vera provided. Vera shared lots of good information and fascinating facts about the city's ancient history. When asked, she pointed out on a map we had where we were as we stopped to talk about points of interest along the route. It would have been nice if she had traced the route we walked...we did not think to ask until we parted ways. Booked and paid for a 3 hour tour, but after two hours, she was done. That worked okay, allowing us some free time, no discount was offered.
TOUR GUIDE RESPONSE: Hi Steve, I don’t have the habit of finishing early. Our tour was indeed shorter (2,5h; not 2). Due to circumstances you were about 1/2h late, and remember that your watch was still on GMT. Nonetheless, I had the intention to deliver a 3h tour. But along the way you mentioned a few times that you still wanted to do X-mas shopping and that your time was limited. So I thought you wanted to finish at the scheduled time, but apparently I misinterpreted that. Sorry I did not ask explicitly what you preferred.
Robert QuistSalt Lake City, UTAH, United States
Vera was very knowledgeable and personable as she walked with us through Bruges. After the tour, when we compared notes with our fellow travelers, we had seen and done more with her than what other guides had offered.
TOUR GUIDE RESPONSE: I'm very happy that despite the rain you enjoyed our tour through Bruges. Don't hesitate to contact me whenever you come back to Belgium, there's more to see...
Rick D.United States
Excellent tour by a very knowledgable guide who was willing to customize to our interests. I really enjoyed having a conversation about Bruges, rather than getting a "just press play" spiel. Thank you, Vera.
TOUR GUIDE RESPONSE: Hi Rick, The best tours are given before an interested audience. I really enjoyed all the questions your family asked, you're a dream for every guide. Enjoy the rest of your trip! Vera
Seth KaplowitzUnited States
Kitty Rogers DecesareUnited States
Vera was very knowledgeable about Bruges and showed us many sights that we could go back to for a longer visit. It is good to have a guide book and maps, but in small European towns we see so much more if we begin our stay with a personal guide who explains the history and we actually walk the streets. It makes the visit much more fun with less stress. Good job Vera!
TOUR GUIDE RESPONSE: Thank you, Kitty! I loved introducing you to Bruges. I hope you enjoyed the rest of your stay as well.
Delia HollandUnited Kingdom
An excellent introduction to Brugges enjoyed by the whole group. Highly recommended
TOUR GUIDE RESPONSE: Thank you, Delia! Good to hear that you all enjoyed our tour through lovely Bruges.
Clay MaeckelUnited States
Very nice and was able to accommodate my tour on very short notice.
TOUR GUIDE RESPONSE: It was my pleasure showing you around, Clay! I'm happy you enjoyed the tour. All the best!