TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Richard DonohoeUnited States
we really enjoyed our tour with Jackie. She did an outstanding job in taking us through the Prada and sharing some information about the culture and history of Madrid. It was a true pleasure.
TOUR GUIDE RESPONSE: Thank you, Richard! The pleasure was mine, you are a great couple. Kind regards, Jackie.
Karyn BurnettUnited States
Ladan AlaviRancho Santa Fe, CA, United States
Jacqueline was most passionate about the art she presented to me at the Prado and at the Reina Sophia Museum. In the short time that I had, I gained a decent understanding of the pieces I encountered and the background that gave them meaning. Her pride in these national treasures was bound to bring much joy and inspiration to any visitor.
TOUR GUIDE RESPONSE: Thank you very much for your review. It was a pleasure for me to share my culture with you. I really appreciate your comments. My best, Jackie.
Aline LopezMississauga, ON, Canada
We enjoyed our tour with Jacqueline very much. She was informative and friendly. My husband and I have different levels of interest in art, yet she was able to give us tour of the Prado that was enjoyable for both of us. We learned a lot about the history and architecture of Madrid that we were unaware of during the Bourbon Madrid portion of the tour. I would definitely recommend Jacqueline as a guide to anyone traveling to Madrid.
TOUR GUIDE RESPONSE: Thank you very much! It was wonderful ! My best, Jackie.