Cally FullerUnited States
Suzanne KliegermanUnited States
Minu was extremely knowledgeable. She gave us an excellent overview of the city and its history. There were some snafus caused by local events but she rolled with the punches, moved things around and extended the tour a bit to ensure we covered the itinerary. Seeing the city both by foot and via water taxi allowed us to cover a lot of ground. Would highly recommend the itinerary and Minu to anyone visiting Venice.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Susan WarneckeUnited States
Minu was our guide for our short time 2 1/2 hours in Venice to be exact. That was the time between when our ship docked and we had to head to the airport. She was a wealth of knowledge and made sure we got to enjoy all of the highlights of Venice. I would love to have her again on our travels!
Simon NabarroUnited Kingdom
Minhu was very nice and helpful at all times. She was very knowledgable and informative. We really enjoyed the experience.
TOUR GUIDE RESPONSE: Dear Sir thank you for your very generous words it has be a pleasure and an honour to meet you and to enjoy your company best regards minu
Georgie SmithUnited States
Minu was fabulous and so accommodating. She has great energy and a wonderful sense of humor. Venice is so beautiful and lovely to just see but her guidance widened our view and left us so much more aware of our surroundings. She gave us historical knowledge but also just local knowledge of how to get around with transportation, safety, and local custom. Our group's age ranged between 12 and 74 and everyone said it was so worth it. From land to sea. Thank you Minu. Grazie Mille
Christopher HagueUnited States
James OdorczykUnited States
Minu was very informative and enjoyable. We learned a great deal about Venice and benefited from her knowledge as a local.
TOUR GUIDE RESPONSE: Dear Mr Odorczyk, Thank you for your nice words, I really enjoyed your company and the interest to discover the city with me, thank you for trusting me, many of my collegues had a hard time to get in the Basilica with the high tied, we entered at the right moment, i wish you all the best minu
John BallUnited States
Minu was an excellent guide, well prepared, good sense of humor and right on time. My group would recommend her to all wanting the tour we took.
TOUR GUIDE RESPONSE: dear mr John, thank you for your very kind words, it has been an honour to be with you please send all the best to your friends Regards minu
Minu really helped us get our bearings in Venice as we were only there for the day. The water taxi tour along the Grand Canal was the best part... Minu also helped arrange a glassblowing demonstration after the tour which our kids loved! We also visited the Doge's Palace as she suggested and we all had a wonderful experience. Thanks Minu!
Oksana G.United States
Anna Marie AmorUnited States
Thank you Minu for making it so convenient for our very tired family of 6, by meeting us outside our accommodation. We just arrived from a long flight (Los Angeles), and you adjusted your pace and our tour to fit our group's energy level. Having you as our guide was a very good decision. Thank you! Love our tour of the Doges Palace. You kept my youngest entertained. 5 star all the way!
TOUR GUIDE RESPONSE: dear Anne Marie thank you for your generous words it has been a great pleasure and an honour for me best regards minu
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
Brenda DuFresneUnited States
Minu did a fabulous job for us in Venice! We had a late train and she was waiting for us at the train station to get us on the water taxi and to our hotel. That brought so much ease for us as we couldn't have done it without her! She also took us on a walking tour and made sure we got back to the train station on time. She is reliable, very knowledgeable and we enjoyed her immensely. I highly recommend Minu to help you see the best of Venice and to get where you need to go with ease!!!
TOUR GUIDE RESPONSE: Dear Brenda, I truly enjoyed your company send all the best to your sister and mum thank you for your generous words CIAO BELLA!!! minu
Michelle Ritter-TaylorSan Luis Obispo, CA, United States
Minu was very accommodating of our schedule, especially as we arrived later than anticipated. Minu is very knowledgable and guided us to some of the lesser known but fascinating parts of Venice. I highly recommend a tour with Minu.
TOUR GUIDE RESPONSE: dear Michelle you have been very generous, thank you I really enjoyed your company and joy of life, all the best minu
Nancy SanbornUnited States
Minu was excellent - communication, punctuality, knowledge and presentation of information, and going "the extra mile" to help us find restaurants for lunch and dinner. She is an ASSET to T by L !! If you are going to Venice - book Minu! Ted & Nancy Sanborn
TOUR GUIDE RESPONSE: dear Ted and Nancy, thank you for your kind words, it has been an honor for me to show you what i love, many best regards minu
Kirk SkebaUnited States
Minu was Fantastic! She really knew her city. We toured the Doge Palace and St. Marks as well as a water tour of the Grand Canal which she narrated the whole time. Than when we were done she learned about our favorite restaurant, called them up, made a reservation and walked us across town to drop us off. She was so pleasant and just a joy to be with. We already miss her.
TOUR GUIDE RESPONSE: I miss you too!! it is could and foggy here, pritty miserable, your words make my grim day much nicer thank you and all the best minu
Mark O'GradyUnited Kingdom
fantastic all round tour she certainly knew her stuff the pace was just right for the youngest 6 years old to the oldest 60+
TOUR GUIDE RESPONSE: Dear Mark, thank you for your generous words it has been a pleasure and i truly enjoyed your family's company Best regards minu
John C.United States
TOUR GUIDE RESPONSE: Dear Mr Jhon, that's very kind of you, it has been a great pleasure for me to meet your family. Thank you very much All the best to you and to your family minu