David PortmanNaples, FL, United States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Arlene LewisUnited States
Chan was absolutely fantastic. He was so concerned about all of us. He had the right amount of talk and history. He showed us the real Sri Lanka. I would highly recommend him to anyone wanting to see more than the traditional tourist sites.
TOUR GUIDE RESPONSE: Dear Madam Thank you so much for your great recommendation. it was wonderful . you gave me huge energy Thank you so much greeting chan
Peter PetersenUnited States
A great guide. Knowledgeable and passionate about his city and country. Gave us good hotel advice, too.
TOUR GUIDE RESPONSE: Dear Sir Peter I thank you so much for your great comments greeting chan
Kenneth MayhallUnited States
We enjoyed our tour of the city.
TOUR GUIDE RESPONSE: Thank you sir , I appreciate our comment
Ronald HutchinsonUnited States
you will not hire a more professional and caring guide in all the world than Chandana. He took us off the normal tourist path to a local market where we sampled fruits that we never tasted before, we went to a typical neighbourhood and were invited into the homes of the locals which was a real treat, he hired the local tuck tucks and we toured around town and we visited a private tea plantation. All this plus we visited the highlight sites of Colombo. The day could not have been better. A 5 star tour
TOUR GUIDE RESPONSE: Dear Sir Thank you so much for your kind words, on me . it makes my future and I feel I priced what I have done in the most better way I bend my head to you Thank you gteeting chandana
Barbara EisenbergUnited States
Chandana had a personal emergency on the day of our tour, but came to the port to meet us at 7am and make sure our plans were in order with his associate. He helped arrange a meeting for us with one of our friends. He is very kind and his English is very good. Thank you, Chandana
TOUR GUIDE RESPONSE: Thank you for understanding , I really appreciate your comment . I heard it was a great day for you , and you were happy to meet your friend thank you so much greeting from sri lanka
Madelyn JonesUnited States
I had never experienced a tour with Tours by Locals; I must say tour guide was excellent, very knowledgeable and informative. I will use this tour service again. Thanks you much……
TOUR GUIDE RESPONSE: Thank you so much for your great comment
Gill DrysdaleUnited Kingdom
This was an excellent tour, changed at the last minute to see more of Sri Lanka. A wonderful day and we were able to see some of the real country in a very personal way. Chan was a great guide and couldn't do enough for us - from welcoming us with lotus flowers to the end of the day. He was very knowledgeable and we found out an amazing amount about life in Sri Lanka. It was very well planned and exceeded our expectations - which were very high! Many thanks for a very special day!
Robert EkedahlBoise, ID, United States
Disappointing tour guide and itinerary. The itinerary may have been a communications problem. Chandana was not our guide. He may have been ok.
TOURSBYLOCALS RESPONSE: We're sorry to hear that this tour was less than satisfactory. We've clarified our policy about substitutions with Chandana and offered a partial refund to Mr. Ekedahl as compensation.
Debra BiloskirkaUnited States
TOUR GUIDE RESPONSE: Thanks a lot great Chandana
Debra BiloskirkaUnited States
Excellent guide and an excellent tour! Very knowledgeable and a fun person. We saw a great deal of Colombo and environs. We had 10 people on this tour. Driver and guide were on time and had a new van which was very comfortable for this full day tour. Great value for the money.Highly recommended.
TOUR GUIDE RESPONSE: Thank you so much for your great words , you always welcome to Sri Lanka ,greeting from Chandana Sri Lanka
I would definitely give 5 stars for my tour in Colombo Sri Lanka. Chananda treated us like good friends who were visiting his country. He was so knowledgeable, so kind and so helpful. I have taken many tours as I have travelled around the world and this tour was one of the best. Chananada made me see and understand his country and Iook forward to returning.
TOUR GUIDE RESPONSE: It was very nice feed back for my service ,I am really feel I do some thing better.Thank you so much encouraging me , you are any time may come back to Sri Lanka ,I always give my service as my best, greetings chandana
Chan is very proud of his country and rightly so! We were transport in comfort to many places of interest and we were very enriched by the information Chan provided. The Vehicle weas very comfortable. We will return to Sri Lanka to enjoy further the special places of Colombo and other places in Sri Lanka. Thanks Chan
TOUR GUIDE RESPONSE: Dear Madam , Thank you so much , I am very happy on your comment,great I can be happy I did a good service , come back to sri Lanka I will show you lot more , I wish you very healthy life chan
Chandana was a very good guide. He has profound knowledge of Colombo, is helpful and adjusted the tour to our needs. For example, he took us to to see the house of a family in Colombo, as we had requested the tour to be focused on local customs. On time of the tour, pick up and drop of location he was very flexible.
TOUR GUIDE RESPONSE: Dear Sir , It was very nice comment , I really appreciate it and I feel I did a good job.we toursbylocals always flexible for your service.get your next vacation with my colleague in an another destination or with me , I am very glad on you greetings from Sri Lanka chandana