Christine PhillipsUnited States
Where do I begin. Our day long tour with Svetlana was all we hoped for and more. We came with a lot of knowledge of WW2 history, but she blew us away with so much detailed information on every subject. She is a delight to be with, engaging and eager to share all her knowledge. We were thrilled that she is Russian, it added another interesting WW2 layer. We enjoyed being with her so much, that if we are ever in the area again, we will look her up. I think a friend forever.
TOUR GUIDE RESPONSE: Dear Christine and Steve!!! Oh my God, my sincerest apologies for the crash!!! Hope you’re now doing well!!! Thank YOU SO SO MUCH FOR THE TOUR! You’ve been so kind to me, so well informed and sooooo knowledgeable ( I think you can easily make my job!). Hope Steve will recover soon! Thank you again for letting me become the part of your trip, the part of your family’s history! I’ll send you soon the T-Shirts as promised)) Sincerely, Sveta
Sean HolcombUnited States
Svetlana was a gracious host. She was punctual, patient and informative. Our visit to Normandy was the weekend prior to the anniversary of d-day. There were celebrations and re-enactment activities happening everywhere between Utah and Omaha beaches. Svetlana's navigation around the crowds was very efficient. St. Mere Eglise, Point du Hoc, Utah/Omaha Beaches and the American Cemetery where we were greeted by a hostess and escorted to the grave site of a family member. Svetlana was superb. Merci!!
TOUR GUIDE RESPONSE: Dear Sean, I was a great great pleasure to me to work with you and your father!! You were so so interested/ motivated and well informed that it made my job much easier! Thank you for being so kind and gentle to me as well! Thank you for your appreciation of my job! All the best to all your family members! Sincerely, Sveta
Laura FitzsimmonsUnited States
There were two couples. The men are D Day buffs and the women just went along to be supportive. By the end of the day all four of us were D Day buffs. Svetlana is an amazing guide. She senses the interests and attention spans of each member of the group and plans the day accordingly. Very flexible and focused on the group. She has a very impressive mind. There was no detail, date, or interesting story that she could not remember. The day was informative and very enjoyable.
TOUR GUIDE RESPONSE: Dear John, Laura, Dean and Barbett ( I'm not really sure about the spelling of the name, so my greatest apologies if I've done a mistake!) The day was so so good and so wonderful for me too! The sun was shining for us))) and you were so kind and gentle, interesting and passioned so I couldn't stop telling you more stories about DDay! Thank you for the feedback!!!
TOUR GUIDE RESPONSE: Dear Peter- Thomas, Julia, Liam and Sarah! Thank YOU GUYS so so much! It was a great pleasure to meet people so passionned and interested in history! At he same time it was just so easy being with you- laughing and discussing other things! People like you make me realize how happy I am doing this job! Wish all the best guys!!! Sveta
Ron WelnetzUnited States
Svetlana was great! She was very informative and based the tour on things we wanted to see. Svetlana also made reservations to a little restaurant for lunch, a place we all really enjoyed! We really enjoyed our day with her!
TOUR GUIDE RESPONSE: Dear Ron, It was just awesome! I think it was the worst time but you were the best!! I really appreciated your kind regard and your positive attitude! Thank you for sharing that experience with me! You know it feels so great to have people who are coming to Normandy as the part of the bucket list- and I felt so lucky to share that with your family!!! My best wishes to all your family memebers!!! Bisous! Sveta)
Jennifer WoodberryUnited States
Svetlana was extremely easy to work with. We requested her in very short notice and she was able to pull together a tour that was enjoyable and informative for our group which ranged in age from 10 years old to 50. She was a delight and really told us so much that we never would have known otherwise. We highly recommend Svetlana!
TOUR GUIDE RESPONSE: Dear Jennifer! I've enjoyed the tour so much! I was so happy to meet you especially knowing that I've worked with your brother) your commentary made me smile this morning! Thank you so much for your appreciation and for you participation during the tour! I wish you all the best! And also say hi to your girls, I hope that even if they were tired, they enjoyed the day! Best regards, Sveta
Simon CollyerUnited Kingdom
Svetlana has been superb. Just returned from four days in Normandy, three of which were supported by Svetlana's knowledge and enthusiasm, but her support started months ago whilst we were planning our tour. She provided lots of invaluable input. During the tour she was ever helpful and flexible, judging the needs of our group very well and tailoring where required. She was always will to adapt and locate to our requirements. A truly amazing weekend. Thank you so much. Recommended without hesitation.
TOUR GUIDE RESPONSE: Dear Simon and everyone! I can't even describe how glad I was to meet you, to accompany you and to share my knoweldable with all of you! It was really unforgettable and just so great to see you, so brave and so courageous to make this way on bicycles. It was great to see how daring you were about all the casualties here and how funny were all you jokes! Thank you for choosing me for your tour! I'll never forget your "5 o'clock tea" humor! Wish you all the best! Sincerely, Sveta
Scott MayhartUnited States
Lynda LanningUnited States
Enjoyed an amazing visit to the DDay Landing Beaches with Svetlana. Her knowledge of the area, strategies, infrastructure of the Allies and German forces was phenomenal. Thoroughly enjoyed out time and learned so much. Svetlana is very professional and efficient with time. We could not have had a more enjoyable day visiting a hallowed spot so important to us.
TOUR GUIDE RESPONSE: Dear Linda and Scott! Thank YOU so much for this day we've spent together. You, I do remember most of my clients and I'll definitely remember you, with your vivid emotions, your curiosity and your interest in DD operation! Thank you for these wonderful moments we've had and your unforgettable story! I would be so happy doing my job without you, my clients! Thank you!!!
Lara NusbaumUnited States
Lovely guide. VERY knowledgable and wonderful to spend the day with. Thoroughly enjoyed our day and learned so much (and this was my second time we visited).
TOUR GUIDE RESPONSE: Dear Lara! I've spent an incredible and fantastic time with you! Me, in my turn I also learnt many things thanks to you! Thank you for being so nice, gentle and great! Hope to see you again. Best wishes, Sveta
Henry HarrisonUnited States
Svetlana can do it all. She is a warm, open and smiling person, speaks excellent English and is a great story-teller of the narratives large and small of D-Day and of the weeks, months and years that followed that event. She possesses the full-blown historian's interest in the facts and figures and personalities associated with the Battle of Normandy and can go deep into the action if that is what you are looking for, while all the while maintaining a fun and relaxed atmosphere for her tour.
TOUR GUIDE RESPONSE: Oh my God! Henry.. I think you're leaving my speechless.. Thank you SO MUCH for your gentle, detailed and really impressive feedback.. I am not even sure I'm able to reply to it.. Thank you so much for your interest in my tour, for our talks and I had a wonderful day spent with all of you! I think that clients like you make my job so important and reading your feedback a I have just intention- study more, work better and meet more people like you. Thank you! Hope to see you by any chance one more time!!!
Linda LarsenUnited States
Had a wonderful time and Svetlana was very adorable,sweet, and knowledgeable....she took us to some little tucked away places which were very fun...thank you!
TOUR GUIDE RESPONSE: Thank you Linda! You made my day such an amazing experience with all of you ! All so kind, interesting and different! I would like to thank you in my turn for the tour we had!!!
Linda WilliamsUnited States
Svetlana was nice but I felt her knowledge of the war was very limited and her instinct as to what older Americans want to see and hear about lacking. She did not tell our group to see the stained glass at the church in St. Mere Eglise. That is important to us. First guide I have ever had that we did not tip.
TOUR GUIDE RESPONSE: Hello Linda! Nice to hear from you! I appreciate what you wrote and honestly you are the first group to tell me this. To tell you the truth, I did not feel your group was interested in what I was saying and so I was simply doing my best. For me, tips aren't important. Whats important and what I love is seeing people being happy and interested and to feel that they appreciate. If you guys had a bad experience with me - my apologies. I will learn from this.
Alice PhalenUnited States
Today Svetlana took me and two friends on a tour of the American cemetery at Normandy and other sites of the D-Day invasion. I am delighted with the job she did. Svetlana is knowledgeable and well-spoken. The other two members of the group, Conrad and Brian are equally pleased. We had fine conversations with both Svetlana and Charles, driver. Fine young people both of them. Thanks very much, Alice
TOUR GUIDE RESPONSE: Hello Alice! So nice to hear from you! I was so so glad to meet you, guys, and to spend such a delightful morning. It was so enriching for me to share with all of you, my knowledge and my points of view; as well as it was extremely interesting to hear from you your stories! We enjoyed every minute of this tour. Wish you just the best! Take care! Kind regards, Sveta
Svetlana was an excellent tour guide and she spoke fluent English. She was on time to pick us up and we saw the very best of Normandy with her and Charles, her driver. She was very knowledgeable about the history of Normandy and told us about other sights in the local areas. We enjoyed our time with Svetlana and would highly recommend Tours by Locals.
TOUR GUIDE RESPONSE: Dear Clint and Eunice, I would like to tell you that this tour with you was great! As I told you it is a pleasure for me to work and especially with wonderful people like you! I will remember this tour with you with lots of fun and interesting conversations! Thank you again and all the best for you and your family!
Joseph BearyUnited States
TOUR GUIDE RESPONSE: Thank you! It was such a great day with you! Full of fun and wonderful talks!
Edward GervaisUnited States
TOUR GUIDE RESPONSE: Hello Edward! Thank you so so much for your kind and gentle regard to my job! I was happy to spend the day with all of you. The day was lovely and great thanks to your interest and your questions. Believe me, it is a pleasure to work with people like you: knowledgeable, interesting and interested, funny and easy-going! Thank you again, Svetlana
David SabensUnited States
Sveta showed up on time. We asked for two(2) changes to our itinerary and was changed without problems. Sveta was very informative. Her English was excellent. We had fun and were appreciative of her pleasant personality. She made the trip fun. Because of our positive experience we will use Tours By Locals in the future.
TOUR GUIDE RESPONSE: Hello David! Thank you so much for this message! I did appreciate every minute in your company ! It was a great chance for me to spend such an excellent time! Thank you and come back one day to spend more time in Normandy! Best regards, Sveta!
TOURSBYLOCALS RESPONSE: We look forward to welcome you back with another one of our excellent guides. Happy travels, David!