Frederic JacobyUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Listening to his English needed some concentration at times but he was very informative about different subjects. He spent a lot of extra time with us and was flexible in complying with our wishes.
TOUR GUIDE RESPONSE: Dear Franka. Many thanks for your comment. I am much appreciated and would tell it to my future customers. All the best. Your local guide Chau
Mary L.United States
Chau was a fantastic guide and made our families HCMC visit memorable. Being able to get among the locals rather than a big tour bus is a must. We chose not to take the cruise ship offering and will do it every time. The personal service is just the best. Chau had perfect English and would recommend him to anyone. Thank you Chau - the Bahn Mi and coffee was the best.
TOUR GUIDE RESPONSE: Dear Kurt Plummer, Greetings from Saigon city. Many thanks for your nice words. Your great comment would let me know that experience a new place must be with a local guide and personal services. Once again, Many thanks for your recommendation and would love to receive your friends,relative visit to my city. All the best Your local guide Chau
Abraham SteinUnited States
Joan YoungUnited States
Mary McEachronUnited States
This was a great tour, and Chau is an outstanding guide. He is engaging and informative, and he could not have been more considerate of our wishes! He asked what we were (and were not) interested in seeing and tailored the tour for us. Highly recommend.
TOUR GUIDE RESPONSE: Dear Mary Mceachron, Greetings from Ho Chi Minh city. Many thanks for your nice comment.It will let me know that I have been doing a right passion to offer my clients a real experience of my beautiful city. Once again, thanks very much and look forward to welcome your friends coming soon. All the best from Vietnam Your local guide Chau
Barbara J.United States
Joe picked us up just outside the Phu My port gate right on time. There were 6 of us and the van was quite comfortable for all of us. Highlights of our tour were a visit to an old Buddhist temple, a local's food market (no souvenirs in sight), and a walk around the Colonial district. We had traditional pho for lunch and an iced Vietnamese coffee for a snack. It was a long drive from the port to the city center, so we did not have a lot of time in HCMC but we felt that we got a great overview of the city.
TOUR GUIDE RESPONSE: Dear Barbara Jones, Greetings from Ho Chi Minh city. Many thanks for your nice comment. It would be a great news for me to know that I have offered customers a right services to make sure they could see the real Saigon City. Once again,many thanks for choosing me(Joe) as a local guide in Ho Chi Minh city,Vietnam. I am looking forward to welcome you or your friends to my city. All the best from Vietnam Your local guide Chau(Joe)
Sandra SharkeyUnited States
Fran RotterUnited States
It was a nice tour
TOUR GUIDE RESPONSE: Dear Fean. Many thanks for your comment.I am much appreciated. All the best from Vietnam. Your local guide Chau
Barbara MeyersUnited States
TOUR GUIDE RESPONSE: Dear Marbara, Many thanks for your rating. It will be a great motivation for me to develop my passion. All the best from Vietnam Your local guide Chau
Bill MinorUnited States
Our tour guide was Chau L He was exceptional. Very flexible as we explored the sights. He was very informative and we considered this the best tour guide on our cruise. I strongly recommend. Bill
TOUR GUIDE RESPONSE: Dear Bill, Much appreciated your comment. It must be a great sound for my job to make my passion and service better. All the best Your local guide Chau