Susan ZisesUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Sameer HalepeteUnited States
We spent a wonderful four hours exploring Tokyo with Sachiko. She created an excellent itinerary for me and my 12 year old and both of us had a great time at the Imperial Palace gardens. Asakusa and Ueno. I would highly recommend her to anyone interested in learning about Japanese culture and history.
Sheila Z.United States
Sachiko was a charming person. At times it was difficult to understand her English.
TOUR GUIDE RESPONSE: It was a really nice tour. We talked a lot and laughed a lot. I'm sorry that you find it hard to understand my English. I take it as a positive feedback to improve my English especially when I'm not a native English speaker and do well in future. It was a 4-hour tour but her husband invited me to lunch at the end of our tour.
Andrew W.United Kingdom
The guide was friendly and I was met on time at my hotel. Her English is reasonable and she is clearly very knowledgeable about her city. I asked for a 3 hour introductory tour starting in the afternoon. I had not really thought about what I wanted to see and intended to leave it in the hands of the guide. With hindsight it would have been better had I given this more thought beforehand. Having said that it was a useful and enjoyable first day in Japan.
Sachiko accommodated the itinerary that we wanted. She was very patient with us (we traveled with 3 toddlers) and adjusted with our pace. She was also to show us the highlights of Tokyo. We enjoyed our time with her.
Nate SellinUnited States
We had a good tour and Sachiko was very friendly and knowledgeable.
Jill ArzoumanUnited States
Sachiko is a true gem, a historian, a fountain of knowledge and a consummate guide through the maze of Tokyo. Truly a wonderful and worthwhile experience.
Jay KrottingerUnited States
If you do not book Sachiko for your tour guide, you've made a mistake! Sachiko was an INCREDIBLE tour guide. She made out trip more memorable than we could even imagined!
Ellen RautenbergUnited States
TOUR GUIDE RESPONSE: It was conducted seven months ago. It was a really nice tour and I was invited to lunch at a sushi restaurant in Ginza by your friend. We went to Asakusa, Ginza and Ueno and finished the tour at the entrance gate of Ueno National Museum. We said goodbye with a smile. I think this feedback was given by mistake.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.
Liberty LumbresUnited States
Had another wonderful day with Sachiko. She is definitely a "Class A" tour guide. I will get her again as my guide if ever I will go back to Japan in the future. Thank you for everything, Sachiko-san!
Mallorie WilliamsUnited States
Sachiko was such a great tour guide! She was very knowledgeable and helpful. She provided great information about all of the sites we visited and was a pleasure to talk with. I highly recommend this tour!
Lance WilliamsUnited States
Anthony CalderoneUnited States
I had a wonderful time with Sachiko on our half-day tour of Tokyo. She tailored the tour to exactly what we asked for - Tsukiji fish market, food, imperial palace, ginza. Sachiko was very knowledgeable, spoke excellent English and had a great sense of humor. I particularly enjoyed our conversations about Japanese and American cultures and world views. It's too bad we didn't have more time. When visiting Tokyo, I highly recommend booking a tour with Sachiko.
Ben SchmittUnited States
Outstanding tour by an outstanding guide.
My wife and I spent our first day in Tokyo on a wonderful walking tour with Sachiko. She was charming and very knowledgeable on both the history and culture of the city and on navigating it's massive transport system! She left us at at a excellent restaurant where we enjoyed a yummy meal.
Susan ClementsUnited States
Thank you for this tour of Ueno Park and Yanaka! Although it was a rainy day, we headed to Ueno Park and walked around the property. It was still early, around 930am, and there were hardly any people in the park. Since there was security all around you asked them what was happening and it just so happened that Their Majesties were at a ceremony and were going to drive by any minute. We stood in the rain and Emperor and Empress drove by, rolled down their window, and waved at us! Yanaka was excellent too!
we were travelling with another couple and we booked Sachiko for a full day tour of Tokyo and also a 4 hour tour the next day, Sachiko was punctual in arriving at our hotel,a delight to be with, and very considerate of my husband who has a bad knee. Sachiko went out of her way to find lifts and escalators for him to use.We covered all of the areas suggest for the full day walk (easy) Satchiko answered all our questions, thank you Sachiko for a wonderful day.
Cammie YeeUnited States
Today's tour with Sachiko exceeded our expectations!!! We started with Tsukiji. It was a brilliant morning walking with her. She is extremely knowledgeable and accommodating. We followed with lunch at an outstanding sushi restaurant in Tsukiji. It was a lifetime experience to lunch with her at the restaurant. The sushi was SUPERB. Last, she helped to book cat cafe for us in Akihabara. She is extremely thorough in her research and communication. Highly recommend!! Thank you Sachiko!!!
Great time. Very knowledgeable about local history. Sachiko is like having a friend away from home.
TOUR GUIDE RESPONSE: Lai-san, thank you very much for your heartwarming message. I really enjoyed talking to you and had a very good time with you. It was a wonderful day! Sachiko
We loved having Sachiko as our tour guide. Great sense of humor! We took the have day tour and even though it was quick, Sachiko was very practical in showing us around! Would definitely have her as our tour guide in a future visit.
TOUR GUIDE RESPONSE: Thank you very much for your wonderful comment and great rating! I am really happy to know that you enjoyed the tour very much. I look forward to seeing you again in Japan.
Clayton SollersUnited States
The guide was very kind and helpful. She was knowledgeable, and I would hire her again.
TOUR GUIDE RESPONSE: Hello Clayton, Thank you very much for your wonderful rating and comment! I am looking forward to seeing you again in Tokyo. Sachiko
Fong HsuUnited Kingdom
A local guide provides flexibility that you just do not get with scheduled tours. Having started our tour with the imperial garden, there was so much to see that we decided to spend more time there. Sachiko provided so much information and background that added to the whole experience. A throughly enjoyable morning.
TOUR GUIDE RESPONSE: Francis-san, I am glad to know that you enjoyed the tour with me. Thank you very much for everything! Sachiko
Richard BroudyUnited States
Sachiko did a good job for us. She was our first guide of our visit, and was therefore the person who had to deal with complete newcomers. She was knowledgeable and pleasant to be with. Only criticism is that we went to a major temple on the most popular/crowded day of the year, and had we known, we'd have skipped it. We had wanted to see a swordmaker but the logistics didn't work, but when we said goodbye, she gave us a very nice booklet about swordmaking, which was very thoughtful. Would hire her again.
Sachiko was very informative and flexible to adjust our tour on a very wet day. She gave us a great introduction to Tokyo and overview of the history. She was generous with her time.
TOUR GUIDE RESPONSE: Hello Wroth Family, Thank you very much for your feedback. Was it difficult to go back to the hotel by JR Yamanote? I hope you have a good time in Kyoto! Sachiko