John TaylorTampa, FL, United States
He was excellent! Lots of interesting comments and historical facts . The time with him flew by!!!! He is the best!
TOUR GUIDE RESPONSE: wouahh thank you very much it was nice to be with you jacques
Noreen GreendrewUnited States
We had Jacques in Cannes! - he was terrific, we enjoyed every minute - he tailored the day to fit the needs of all 7 of us, with panache! 5 out of 5 for Jacques!! Merci!
TOUR GUIDE RESPONSE: bonjour Norren , I hope the end of yur trip was great to and you enjoyed Italy remember to your daughter to send me an emùail concerning her painting works. I will ask to some friends in art galeries. She really have a lot of talent ! impressionnant jacques
Christene KiefferUnited States
He used our time to conduct business related to the Cannes Film Festival on his cell phone. We truly never had his full attention...incredibly disappointing! Here are just a couple of items for your info about him: 1. His van smelled of cigar smoke, and he 'smoked/sucked' on the cigar during the out of doors time with us. 2. The 3 Nice art museums he took us to were all closed. He seemed way too proud of himself and his doctorate in art history, but why didn't he know these museums would be closed?
TOUR GUIDE RESPONSE: Sorry that you were disappointed. I received 5 calls from the film festival organisation in 8 hours, sorry for this problem, but I explained the situation and thought you were OK with it. I do hold a cigar, but it was always unlit and I never smoke in my vehicle. The museums had a surprise strike that day and it was impossible to know.
TOURSBYLOCALS RESPONSE: We've spoken to both Jacques and Christine (the travel agent who booked the tour). A refund of 50% was issued.