Carol LoveladyUnion, KY, United States
Not really a lot to see in the city and the tour moved a little slow for our group. Michelle is very nice and brought her hubby along to help with the tour
TOUR GUIDE RESPONSE: Thank you Carol for your feedback. I’m truly sorry Montevideo and the tour didn’t meet your expectations. Have a great year ahead. Best regards, Michelle
We had a great time with Michelle! She is amazing, we had a great tour around the city. She explains everything Wonderfull. It was a hard day because it was January 1º and almost everything was closed, but Michelle did her best so we can see all the top things of Montevideo, and really we had a awesome time. She is very kind and sweet but she also is very prepared, and cultured people. Please if you are going to Montevideo, don't hesitate to take a Tour with Michelle, you will love her for sure
TOUR GUIDE RESPONSE: Thank you so much for this great review! It was so nice meeting you and your lovely family, I’m truly happy you enjoyed the day. I thoroughly loved sharing my time with you, I felt as if I already had known you from long before. I hope you make it back so we can go to Punta del Este and either there or wherever, we can taste an exquisite “asado”. I wish you a great year ahead! Fondly, Michelle
Michelle was a fabulous guide - very knowledgeable about Uruguay history. Her husband, Gabriel also came and both were a fountain of information. Professional, prompt, excellent English, friendly - would highly recommend. She went above and beyond.
TOUR GUIDE RESPONSE: Dear Tracy and Martin, thank you so very much for your wonderful review. I'm happy I had the opportunity to meet you and could be part of your special weekend in Montevideo. I loved hosting you, you made it all so easy. Thanks for such a nice lunch, hope you enjoyed the Pittamiglio Castle and could learn about his home and life. If you wish more information, here we are, your friends in Uruguay. Warmest regards for you and family. Will send the promised photos, Michelle
Robert LuntSouth Africa
Michelle organised a bespoke tour of street food and bakeries as we requested. It was well organised and a pleasure driving around Montevideo with a driver guide in a comfortable car 8 seater bus.
TOUR GUIDE RESPONSE: Thank you Robert for your nice feedback. It was my pleasure meeting you. It was a very creative tour and fun too. I hope you have a great time in Valparaiso and Asunción and that this trip may enrich your business. All the best for you and Roger. Hope to see you back! Michelle
Jeff CarrierUnited States
Michelle, along with her husband Gabriel were very helpful and accommodated my every request. Both are retired professionals, very good English and have great knowledge of the area. I highly recommend for anyone who wants to visit Montevideo and surrounding area!
TOUR GUIDE RESPONSE: We thank you so very much Jeff for your great feedback. It was so nice meeting you and sharing some time together. We wish you an enjoyable stay in Uruguay, a tasty piece of meat tonight, (ojo de bife is one of the best), and an amazing time at the Iguazú waterfalls. All the best for your lovely family and a strong hug for you. Hope to see you back. Michelle
Michelle did a very good job showing us the sites of Montevideo and giving us some great perspectives on the city and Uruguay.
TOUR GUIDE RESPONSE: Thank you Tony so much for your wonderful review. It was so nice meeting you! I wish you a great 2017 and all the best, michelle
Michelle went out of her way to provide us with a great tour. It was just unfortunate that everything conspired against us. The ship was very late, the weather was terrible and it was too dark to see much. But, I would still recommend Michele totally to anyone, anywhere.
TOUR GUIDE RESPONSE: Dear Leslie and Bill, thank you for your wonderful review! Despite the time, the storm and the darkness, it was such a great pleasure meeting you, you are really cool. Have a great year ahead! Best wishes, Michelle
Nancy ResnickUnited States
Michelle and Gabriel are lovely people who made sure our needs were met. They are well versed in the history of the city and were most accommodating.
TOUR GUIDE RESPONSE: Nancy, thank you for this great review and thank you for having chosen me to be your tour guide. It was lovely meeting you and Alan. Have fun and enjoy! Hope to see you back in Uruguay or in Arizona. Warmest regards, Gabriel and Michelle Sent from my iPhone
Kim AustinUnited States
Michelle was there to meet the cruise ship. We were able to see multiple sights and had a wonderful local lunch. We were returned right on time.
TOUR GUIDE RESPONSE: Thank you Kim for your nice feedback. I'm happy you liked the chivito for lunch. If you ever drink mate, let me know. It was nice meeting you, Jim, Angela and Tim. A big hug for you all and hope to see you back someday in the future. Have a great year ahead! Warm regards, Michelle
Timothy VicenteUnited States
No complaints about the tour.
TOUR GUIDE RESPONSE: Hi Tim, I thank you so much for your review. I loved doing your tour. Did your daughter like the T-shirt you bought in Punta? I hope you make it back to Uruguay soon. Warm regards, michelle
Ann LandauUnited States
TOUR GUIDE RESPONSE: Thank you Ann for your review. It was truly a pleasure meeting you and sharing such a nice time in your company. Have a great year ahead. Best, Michelle
Kerry KeenanUnited States
My wife and I were lucky enough to have Michelle guide us through Montevideo December, 2015. My wife and I are both Architects. We enjoy architecture, history, culture and art. Montevideo has all of this and we were VERY fortunate to benefit from the broad experiences/knowledge of Michelle. She is intelligent, insightful, interesting, hospitable and gracious. Highly recommended tour and tour guide. It felt like we were visiting family... really.
TOUR GUIDE RESPONSE: Hi Kerry and Linda, thank you so so much for your great review! You were so engaging and wonderful to spend time with! It was really nice meeting you I would have stayed hours showing you more and more. Wow, I also felt the same! I wish you the very best for this New Year, happy, healthy and wealthy. Come back soon! Warmest regards.
Michelle was an excellent guide for our tour of Montevideo & Punta del Este the next day. She is knowledgeable and goes out of her way to help the group, which consisted of 2 very senior travellers. Her English is not exactly fluent but if you are slow and clear, she picks up and responds adequately - a very minor distraction, that requires patience. Otherwise, recommended.
TOUR GUIDE RESPONSE: Hi Abhijit, thank you so much for your review. It was my pleasure meeting you all and showing you my beautiful Montevideo city. Despite the storm at the end, I truly enjoyed sharing the day with you! I hope you are having a wonderful time specially in Machu Pichu. All the best! Michelle
Michelle was very knowledgable, friendly and did her best to provide us with a informative tour.
TOUR GUIDE RESPONSE: Hi Diane, thank you for your review. It was my pleasure meeting you. Best regards to you all. Michelle
David S.United Kingdom
Michelle gave us a great tour of Montevideo. She is charming with good English. I would recommend her.
TOUR GUIDE RESPONSE: David and Kate, thank you so much for your nice review! You were so engaging and wonderful to spend time with! I hope you can make it again back to Montevideo. I am already looking forward to it!! All the very best. Warm regards, Michelle
Terry MooreUnited States
Michelle was knowledgeable and a great guide. Our ship was 4 hours late in arriving but we managed to communicate via email and she adapted the change. Great job!!
Annette GallardPoint Clare, NSW, Australia
Thank you MIchelle for a wonderful day spent in beautiful Montevideo. We could not wish for a more efficient, friendly and knowledgeable tour guide. We highly recommend Michelle as your tour guide, you cannot go wrong. Thank you again Michelle fro a beautiful day. It was lovely to meet Patricia as well and we really enjoyed her company. Thank you from all four of us. Annette & Geoff
TOUR GUIDE RESPONSE: Dear Annette, thank you so much for your nice words and rating. I loved hosting you. You made everything so easy. I look forward to meeting you again soon. All the best and warm regards for you all. Michelle Enviado desde mi iPhone
Bonnie BarnesUnited States
We thoroughly enjoyed our day with Michelle, touring Montevideo. Her knowledge of the city is deep, her enthusiasm for her home is contagious, she is sensitive to her guests' interests and adapts her tour to them, and being with her is simply a delight. We highly recommend Michelle as a guide for Montevideo!
TOUR GUIDE RESPONSE: Hi Bonnie and Mark, thank you so much for your rating! It was a joy and an honor to be your guide. I hope you make it back to Uruguay, I'll help you!! All the best for you and your family. Warmst regards, Michelle
Alexander MatyushkinUnited States
Michelle is extremely professional and efficient guide. She showed us all "must see" points in very engaging and efficient way. Out of all tours that we had during the cruise, Michelle's was the best. Very highly recommended! Thank you, Michelle!
TOUR GUIDE RESPONSE: Hi Alex, I thank you so much for your kind words and nice feedback. Also for having had the opportunity to meet you showing you around my beautiful Montevideo city and most of all, for the pleasure of enjoying your company. A great year for you three!!! "Un abrazo fuerte" for cute and intelligent Allan and my warmest regards for you both. Michelle Enviado desde mi iPhone
Mark McElroyUnited States
Michelle is knowledgable and personable. She would make an especially good guide for someone with limited mobility, or elderly cruise ship guests who need to see the city at a slower pace.
TOUR GUIDE RESPONSE: Hi Mark, i thank you for your feedback. Unfortunately we coudn't find the tarot cards in either bookshops we looked for, you had all of them!!! I hope you liked the chivitos and maybe you can reproduce them at home! It was my pleasure sharing the day with you. All the best, Michelle
Johannes CraffordSouth Africa
TOUR GUIDE RESPONSE: Hi Johan and Rene, thank you so much for your rating. You are "lecker" and I am lucky. Lucky to have had the opportunity meeting you. You are welcome EVER!!!! Warm regards, Michelle
Lou EmmertUnited States
Michelle is very knowledgeable and was very accommodating.
TOUR GUIDE RESPONSE: Thank you very much Lou for your kind words and review. It was nice meeting you. All the best, Michelle
I cannot undermine the positive effect of Michele and Gabriel in the success of our Uruguay visit with guidance on hotels, transportation and place to visit. They helped us to find transportation and hotels on our planned visit the country's interior. They were kind, friendly and supported us on any need: shopping, restaurants, even bureaucratic issues. We toured 3 locations at touristic and less usual sites. The excellent explanations provided a different and interesting perspective of Uruguay's history.
TOUR GUIDE RESPONSE: Dear Igal and Rachel, we thank you for your kind words and nice review. It was certainly our pleasure meeting you and being of any help, it's our goal. You are real special people and we do hope to see you again. We enjoyed every moment spent together. Our best regards to your parents and a big kiss for you both.
David KingDallas, TX, United States
Michelle and her husband Gabriel (who also is a Tours-by-Locals guide) both gave us the tour of Montevideo. Although Michelle is a very sweet and kind woman, she cannot really guide anymore secondary to her eyesight. She did provide nice details of the sights we visited though. Gabriel got us in to see the Montevideo Naval museum, despite the fact it was closed. Gabriel was the driver, and he drove a rental car. The driving was erratic, jerky and frightening. We cannot recommend this tour.
TOUR GUIDE RESPONSE: We are surprised and sad with this review, we feel the review is unfair. We have an exemplar track record to back us up. The passengers could have expressed their dislikes during the tour and we would have been glad to pleased them, that is our goal, that is what we do everyday. Michelle only delivers tours she is sure that she is capable of delivering and as per the driving, in our country the traffic is disorganized and we went back to the airport during rush hour, so there were traffic jams everywhere.
TOURSBYLOCALS RESPONSE: The issues stated in this review were brought up to the guide and the guide's manager attention.
Ann McPheeUnited Kingdom
Michelle was a very good guide who ensured we saw as much of Montevideo as possible.We learned a lot about Uruguyan history which was interesting.She was friendly and a very pleasant lady. We very much enjoyed our time with her.
TOUR GUIDE RESPONSE: Hi Anne, I thank you so much for your nice comment and review. It was my pleasure showing you my Montevideo city and sharing a great time with you all. Happy Easter! Warm regards, Michelle
Jan DavisUnited States
A good guide with lots of knowledge. We really liked her. J & t
TOUR GUIDE RESPONSE: Thank you Jan for your kind words and great review. It was my pleasure meeting you all and I truly enjoyed every moment we spent together, time always seems so short. Thanks again. Warmest regards, Michelle