TOUR GUIDE RESPONSE: Thank you for the high rating !
Bruce PincheonUnited States
After over 10 years of hiring guides through TBL we were incredibly pleased to find Irina. Her knowledge, intellect, communication skills and desire to please and inform were off the charts. We have never had anyone who was so perfectly attuned to explaining all there is to know about the art, country, people, economy, history and flavor of their country or city. We are sure that if you choose to let Irina guide you it will be an experienced you will never forget and that you will grateful for. She's a 10
TOUR GUIDE RESPONSE: Dear Bruce, I'm so happy to hear these words! It was a big pleasure to guide you. Your were wonderful team. I already miss you. Wish you all the best. Thank you so much. Sincerely, Irina.
Roman MatherneSedalia, CO, United States
What a great experience! English was excellent. Knowledge and level of detail was exactly what we hopped for.
TOUR GUIDE RESPONSE: Dear Roman, thank you! It is always a pleasure to hear such words. Take care and good luck!
Josie BorstUnited Kingdom
We had a great three days with Irina. She arrived at our hotel on time every day and made sure we saw as much of St Petersburg as possible. Her English is excellent and she is very knowledgeable. Her lunch choices were great and gave us a good taste of local food in good surroundings.
TOUR GUIDE RESPONSE: Thank you Josie! I hope that you will come back someday to explore new local sights! I'm very pleased to hear that you have enjoyed my city and this tour) Very kind regards to you all
Greg SherwinUnited States
Irina is a treasure who made our three day visit to St. Petersburg the highlight of our 30 day European vacation. Irina's knowledge is all-encompassing. Our conversations ranged from history to culture, society, art and architecture. Irina planned our tour meticulously and we always arrived on time at each site without being rushed. We wish we had more time in that beautiful city in Irina's company. Irina's commentary illuminated our unforgettable visit to St. Petersburg.
TOUR GUIDE RESPONSE: Dear Greg, It was a big pleasure to help your dream come true. Doing such active tour in a wheelchair it is unbelievable! I'm glad to know that you enjoyed St-Petersburg so much. I have a great time with you and hope it's not our last meeting. I wish you always to stay in good health, make a new wish and good luck! Sincerely your, Irina.
Joan MelleaUnited States
Unfortunately cannot recommend Irina. She provided little context and assumed way too much knowledge of Russian history. Mostly, she's just bored. It's clear she's tired of seeing the same places day after day. A good guide makes it fresh every time. She sounded more like a recording. Topping it off--she overcharged for every ticket she purchased us claiming prices had gone up. I checked when I returned home and found significant overcharging.
TOUR GUIDE RESPONSE: Did not expect such a review. You were a nice friendly family. As for the tickets the advanced price is different from on-line information. A special entrance avoiding crowds or "open before the regular time" is more expensive than usual prices and there is no kids discount. The tour was booked several months before the date and some museums raised the prices like Hermitage, Yusupov's palace and Catherine's palace. I still have a good impression of communication with you. All the best.
TOURSBYLOCALS RESPONSE: We were sad to read about this misunderstanding as Irina is a great partner and honours our business principles so she would never try to get more income in an unfair way. She will set better expectations in her tour descriptions to avoid confusions for future travelers. A refund was issued as well.
Brenda P.North Wollongong, NSW, Australia
Irina has an excellent knowledge of St Petersburg. We learned so much about the treasures and history of the city during the three days we spent with her.
TOUR GUIDE RESPONSE: You are very welcome! Thank you for making this trip so fun. Really miss you, Best
Irina is an excellent guide. Her commitment to the local history both present and past made for a very memorable experience. I have no hesitation giving 5 stars.
Irina has shown our family the highlights of St. Petersburg in three days.She has put together a customized tour for us that took account of our teenage boy's interests.She made a reasonable choice of POI's to visit to avoid overloading. She and the driver were always on time, the van was spotless, the driver drove very carefully. Irina paced the tour perfectly, organized all tickets beforehand, never waiting in any queue. We can recomment Irina as a guide without reservation.
TOUR GUIDE RESPONSE: Thank you and very glad to hear from you! Wish you to come back to St Petersburg! All best with love)
Michael LaRoccaUnited States
My wife and I were on a cruise and had Irina guide us for the three days, while in port. She was very knowable, professional and enjoyable. Irina met us each morning, at the port and provided a relaxed eight hours of touring. Her personalized service provided us we the ability to stay, at each site until we were ready to go, not when the group time was up. We even changed some of the itinerary to stay at the hermitage longer. We highly recommend Irina to anyone wishing to experience St. Petersburg.
TOUR GUIDE RESPONSE: Oh, thank you! I'm happy to hear that you enjoyed our trip and my city! All best)