Steve MoganUnited States
Melissa was knowledgeable and fun. We all had a great time with her and she took extra care to help our nearly blind mother around.
Wing Yiu KongHong Kong
Melissa took care of everything during our trip. She also provided a thorough info about Malaysia. it is an enjoyable experience to listen to her. it is excellent to have a guide like her to accompany with.
We booked a private tour with Melissa as we wanted to customise our own tour and see the sites that were of interest. The entire family from our 5 year old to the adults were blown away by Melissa knowledge and passion for KL. From the very first moment she made our day fun and very enjoyable. Absolute awesome experience...
Neil JonesUnited States
Melissa was wonderful. Very good English and very knowledgable and personable. I would highly recommend her
Edward MaUnited Kingdom
A very good tour with an experienced, thoughtful guide. Melissa was good at planning an interesting day and having a van was very comfortable to dip in and out of as we toured the sights. Always informative and ready to answer any questions, Melissa was very knowledgeable and is highly recommended.
Barry GrovesUnited States
Melissa is the best tour guide I have ever experienced. I would give her an A Plus. She is smart, knowledgeable, flexible and has a great sense of humor. Excellent!
William E.United States
I've done about 10 guided tours (some not with TBL). Melissa is probably the best I have worked with. Her topical knowledge is deep, wide and represents an investment of personal time in pursuit of topical mastery. Furthermore, she is incredibly adapt at communicating. For some guides the accent makes communicating challenging, Melissa's accent is charming (she was raised speaking English). Finally, she is great with kids.
Stephen D.United States
Melissa is terrific! Young, enthusiastic, extremely knowledgeable about the history, culture and politics of Malaysia, she is also a native English speaker which is a huge advantage. My 22-year-old daughter and I spent two days with Melissa: one day touring KL and a second day in Melaka, which is her home town. We came away with a real understanding of this fascinating and complicated country. We are experienced travelers, and she has our highest recommendation.
I got a transport service from ToursByLocals. Melissa was very accommodating in fixing our transportation arrangement. The only down side I saw in our tour was it was expensive compared to other tour agents. We could have saved a lot of money if we booked elsewhere.
TOUR GUIDE RESPONSE: Thanks for the feedback!I would work to source for cheaper transport in the future.Regretfully, the request for the vehicle came after my regular transport agents had been fully booked due to the Eid celebration so I had to source elsewhere. It is also customary according to Malaysian labour law to double service worker's compensation for having to work on a public holiday which accounts for a higher rate than usual.That said, I would definitely look to provide better value for money service in the future
Dale PodollUnited States
Excellent tour and 10 star tour guide!! We learned a lot about Kuala Lumpur. Melissa was well informed and very articulate. She was able to bring everything into perspective and brought out information specific to her guests from US and Australia. Thank you Melissa for a great day!