Neil K.United States
Knowledgable. Learned a lot about Pisa. Had a portable microphone so he could be heard by everyone in the van, including my hard-of-hearing father - this is something that none of our other tour guides did and was very much appreciated. He was flexible with his time, and we got to do and to see everything we wanted, including the villa tour at the end. He ate lunch with us as well (at our expense) - all of our other guides made a point of eating separately - don't remember agreeing to it but was OK.
TOUR GUIDE RESPONSE: Hi Neil, Thanks for you review, I am glad that you enjoyed the tour and see anything you wanted. I did not intended to be intrusive joining you at lunch, but almost always I eat with clients as I reckon it would be strange to eat at a different table at the same restaurant. The restaurant owner knows me well and he never includes my lunch in the bill, as I told to your father. I hope to see you again in the future to go to one of the many other destinations here in Tuscany! Sincerely Leonardo
Peggy MartinUnited States
Leonardo gave us a very personalized tour of some areas that he knew very well. He knew of our interest in art and opera and led us to some sights that we would certainly not have seen without a guide who had special knowledge. For example, I was interested in seeing Livorno neighborhoods both old and new because of the stories I used to hear from my aunt about living there when my uncle worked at Camp Darby. He also showed us a less obvious sights in Pisa, even Gallileo's home. A real joy!
TOUR GUIDE RESPONSE: Hi Peggy, Thank you for your review; I am glad that you enjoyed the unusual customized tour I put together for you with many different areas. Livorno is a city with an history of its kind and you know that. I hope to see you all on your next trip to Italy. Please give my regards to your husband and the other lady ( sorry I do not remember the name of both). She was very happy when we found a pharmacy to buy cod liver oil! She gave me a good luck charm, very kind of her. Kind Regards Leonardo
Ken ChadwickUnited States
Leonardo was an excellent guide telling us stories and history as we drove through the countryside to Lucca and Pisa. He made sure we saw all the important things both places as well as very clear and concise explanations. Excellent tour by a very easy to listen to guide. One our favorite days spent in Italy!
TOUR GUIDE RESPONSE: Hi Ken, Thank you very much for our review; I am happy you enjoyed the tour and me as guide. I hope to take you on tour again on your next cruise here in Italy! Please give my regards to your wife and the rest of your party too Sincerely Leonardo
Tom H.United States
Leonardo provided a great tour specifically geared to our requests. And his driving skills in negotiating the very narrow streets of medieval villages was most impressive! Five stars Leonardo!
TOUR GUIDE RESPONSE: Hi Tom, Thank you very much for your review, it was not easy to drive through the Lucca streets but we managed! I hope to see you on your next cruise in Italy. Please give my regards to your wife too Sincerely Leonardo
Francis KoonUnited States
Leonardo was extremely responsive in developing a special tour for us. We gave him an outline of our existing touring plans and he put together an interesting and enjoyable day of custom touring for us. He is a personable young man with good English skills and an in depth knowledge of the area. We enjoyed our day with Leonardo and highly recommend his services as a tour guide.
TOUR GUIDE RESPONSE: Hello Francis, Thank you very much for your review, I tried to organize a tour according to your desires and I am happy that you and your wife enjoyed it. I hope to meet you again in the future. Please give my regards to your wife too Sincerely Leonardo
Gail DobbsUnited States
Would have liked more time on the wall in Lucca.
TOUR GUIDE RESPONSE: Hello Gail, Thanks for your review, It seems to me that you have enjoyed the tour except that you would have liked to spend more time on the Lucca wall. The Lucca and Pisa tour last about 6 hrs and that is about how long it lasted. If I remember well when we left Lucca I suggested to visit a villa in the countryside but you declined. If you wanted to stay longer in Lucca you could have just advised and that would haven't be a problem at all. Sincerely Leonardo
Jeannette GilbertUnited States
Leonardo was a knowledgeable good and patient guide who accommodated us with 3 active children for a 4 hour tour. He would have done more but kids were restless. JG
TOUR GUIDE RESPONSE: Hi Jeannette, Thank you for your review, I am glad that you had a nice day touring Lucca with me. I remember your child was very active, I hope to take you on tour the next time you came here in Tuscany Best Regards Leonardo
Pamela RootenbergUnited States
Leonardo is warm, polite, helpful and knowledgeable. He took us around Pisa and Lucca and we had a wonderful day. Leonardo is very obliging and flexible.
TOUR GUIDE RESPONSE: Hello Pamela, Thank you for your nice review, I am glad you enjoyed the tour. Please give my regards to your husband as well and I look forward to take you on tour again! Leonardo
Diane MasentenUnited States
Leonardo gave us a good tour of Pisa and Lucca. He was planning to take us to an expensive place for lunch. When we told him we wanted something simpler, he didn't have a back-up plan. We ended up selecting a casual restaurant in a town square in Lucca and ate outside. Otherwise, he was knowledgable and pleasant.
TOUR GUIDE RESPONSE: Thank you very much for your review, I am pleased you enjoyed your tour. I picked up a pizzeria at random because I know thy are all good and the setting was nice, Piazza Anfiteatro is the most characteristic Lucca plaza. Thank you for your suggestion, I will take this into consideration for future clients
Christine CurrieUnited Kingdom
Punctual, courteous and good English. Very informative a flexible with the group. A cost effective way to do a group shore excursion. We would use Leonardo again.
TOUR GUIDE RESPONSE: Hello Christine, Thanks a lot for your good review of your tour with me; I am glad you enjoyed the tour and I hope to take you on tour on your next trip here in Tuscany and earn a five star rating! Kind Regards Leonardo
Jeffrey KashinUnited States
Had a wonderful day, Leonardo is great, friendly, and fun. We were able to see many sites at a nice relaxed pace. We will continue to use tours by locals, as getting that personnel one-on-one experience is a winning combination.
TOUR GUIDE RESPONSE: Hi Randy, Thanks for your nice feedback; I remember a nice day spent with you and your party. I hope to take you on tour again to discover some other Tuscany's area on your next visit in Italy! kind Regards Leonardo
Leonardo gave us a super Tour and was extremely knowledgeable. He was very helpful and adapted the Tour to suit our needs. We highly recommend him. Thanks to him, we feel we would like to visit more of the area. He is a credit to Tours by locals. We wish him well. Sylvia and Hans Wehrli
TOUR GUIDE RESPONSE: Hi Sylvia, Thank you very much for your good review of the tour; I remenber a very nice day spent with you, Hans Denise and Bernard; please send my regards to them. I hope to see you again in the future! Leonardo
Richard SiehlUnited States
Leonardo was prompt, efficient, courteous and informative. He parked his van just a block from the famous Leaning Tower and made sure we had tickets to view all the sights. No problems and we have a very good time. His tour met all our expectations. He was always polite and helpful.
TOUR GUIDE RESPONSE: Hi Richard, Thanks for your review; I am happy you enjoyed your tour with me, and I hope to see you again on yor next trip to Italy...Please send my regards to the rest of your party. leonardo
Elsbeth ArceUnited States
The tour given by Leonardo S to Lucca, Italy, was excellent. He exceeded our expectations in every way. Elsbeth A.
TOUR GUIDE RESPONSE: Hi Elsbeth, Thanks a lot for your good review of your tour with me; I am happy you enjoyed it. Please send my regards to the rest of your party and I hope to see you again on your next trip to Italy! Leonardo
Howard ChinToronto, ONT, Canada
Leonardo made our group of 6 very enjoyable. His knowledge of the cities and surrounding areas made our tour much more interesting. It's not just seeing the sights but learning about the history of the places one visits.
This was a wonderful day! Leonardo was a wonderful driver/guide and the drive was so nice. I highly recommend using him and seeing Pisa and the beautiful walled city of Lucca! A perfect day! Thanks Leonardo! The Clancy family
TOUR GUIDE RESPONSE: Hi Dana, Thank you very much for your nice review; I am happy you enjoyed the tour and hope to see you and your family again on your next trip here in Tuscany! Warmest Regards Leonardo
Jenefer McArthurUnited States
Pisa was great. Leonardo got tickets for the tower which was wonderful. The next part was not so good had to wait 25 minutes for him past appointed hour. Would have been better to have had another hour in Pisa. J. McArthur
TOUR GUIDE RESPONSE: Hello Jenefer, Thanks for your good review; Yes we had the appointment at 13.00 by the car and I did not realized about the time, I was there 13.15.I gave you my cellular number and you could text me you were there. I hope to see you on your next cruise and I will be more prompt I promise. Thanks again Kind Regards Leonardo
Mary Jo GattiUnited States
Leonardo was a wonderful local guide, bringing our 3 generation group to the cities we wanted to see, Pisa and Lucca, and choosing a wonderful winery for our lunch and wine-tasting. He was prompt, attentive, responsive and very knowledgable about Tuscany, making our visit great. We had a delightful day and returned to the ship full of happy memories. We'd all recommend Leonardo highly.
TOUR GUIDE RESPONSE: Dear Mary, Thank you very much for your kind words; I am happy you enjoyed the tour, and hope to see you again on your next visit to Tuscany Kind Regards Leonardo