Nora MarshallUnited States
I had booked this, not realizing Livorno is a completely different town than La Spezia, where our cruise with Royal Caribbean dropped us off. Leonardo reached out to us right away to let us know we'd have to amend the schedule a bit. Leonardo was very knowledgeable about the area and architecture, answered all of our questions
TOUR GUIDE RESPONSE: Hi Nora, Thank you very much for your review, I am glad that you enjoyed the tour. The port of call was another one but we managed to make the tour seamless. Please give my regards to all your family and I hope to take you on tour on your next cruise! King Regards Leonardo
Marsha HeltonSedona, AZ, United States
Leonardo was an excellent tour guide. He was very knowledgeable of the Florence region and took us to see all the sights we wanted to see. He spoke excellent English and was very informative to all of our passengers of the region of Tuscany. As a plus, he found an outstanding drive through Tuscany to a wine grove where we conducted a "renewal of Vows" that my 79 year old brother had placed #1 on his bucket list. Above all that, his price was reasonable and his vehicle was new and in excellant shape.
TOUR GUIDE RESPONSE: Hi Marsha, Thank you for your review; I did my best to put together a customized tour to suits your desires. I am glad that you enjoyed the tour and I remember how important was the tour for your brother. Please send my regards to all your party and I hope to see you all if you came back to Italy! Kind Regards Leonardo
Phillip DavisUnited States
We were a group of 8 and we were able to see much more than we thought possible. Leonardo was able to navigate the streets of Rome like no other! This tour involves a good deal of driving, so an internet connection would have been a plus, but we are still finding this rare. The next time we use Tours by Locals, we will only book if there is an internet connection on a tour that puts us in a van for more than an hour. Todays tourist, sadly, is still working!
TOUR GUIDE RESPONSE: Hi Phillip, Thank you for your review. My van is fitted with a microphone system but unfortunately the day of your tour it didn't works. I have got it fixed now. You are right , wi-fi is necessary nowadays and I am fitting one in the van, so I hope if you would book anothers tour with me you will find both systems working properly! Please give my regards to the rest of your party Sincerely Leonardo
Karen FaberUnited States
TOUR GUIDE RESPONSE: Hi Karen. Thank you indeed for your rating, I am happy you enjoyed your day in Tuscany. Please send my regards to your husband and friends too! Best Regards Leonardo
Julie MurdockUnited States
Leonardo was very personable and knowledgeable, and he spoke excellent English. We saw everything that we wanted to see and more, without feeling rushed or hurried. We loved the fact that he had a sound system in the van and gave us a running commentary on the interesting sites on the drive from one site to another. We felt very comfortable with him, and would highly recommend him!
TOUR GUIDE RESPONSE: Hello Julie, Thank you very much for your review, I am happy you enjoyed the tour with me. Please give my regards to the rest of your family and I hope to see you again here in Tuscany! Sincerely Leonardo
Stuart OliverSouth Africa
HI Leonardo thank you for the informative day and great insights you gave. We took some great pictures and got to see all the highlights of Florence and will definitely come back one day. Regards, the Olivers from SA.
TOUR GUIDE RESPONSE: Hi Oliver, Thank you for your review, I am glad you enjoyed the day and you have the desire to came back. Please give my regards to your family too Sincerely Leonardo
Jennifer P.United States
Gary SteinerUnited States
Leonardo was very personable and professional. He's very well educated about the history of Florence and Pisa and speaks English well enough that he was easy to understand. We enjoyed going to a local cafeteria with him for lunch and the fact that he (like the other TBL guides) was willing to change our itinerary to meet the needs of our family (there were four of us in total). TBL is a great program and my only disappointment is that I didn't know about it YEARS EARLIER!
TOUR GUIDE RESPONSE: Hello Gary, Thanks a lot for your good review, I appreciate it very much . I remember a nice day spent with you and your family in Florence. I hope to meet you on your next trip here in Tuscany. Please send them my Regards too Leonardo
Michelle N.Las Vegas, NV, United States
Leonardo went above and beyond showing us places we never even knew to ask to see in both Pisa and Florence. He gave us a general overview and then was honest in telling us what we could and could not fit into our day since we were on a cruise and had to get back to port. He kept us safe in Florence during dusk and accompanied me to the bank machine to help me out since my knowledge of Italian is minimal. I cannot commend or recommend him enough. He made a good vacation GREAT.
TOUR GUIDE RESPONSE: Hello Michelle, Thank you so much for your great review, the best I have received up to now! I am glad you enjoyed your tour with me and I hope to see you again in the future. Sincerely Leonardo
Don PetronUnited States
Leonardo was awesome. He took us to Florence and Pisa and gave us lots of interesting info on the way. He also arranged for a local tourist guide in Florence, who was fantastic. We highly recommend him as a driver-guide, and the guide that he arranged in Florence was not expensive and well worth it. It was a pleasant and economical way to tour Livorno, Pisa, and Florence.
TOUR GUIDE RESPONSE: Hi Don, Thank you very much for your review, I am happy you enjoyed the tour and Virginia as your certified tour guide in Florence. I hope to see you and your family again in the future, and please give them my regards Sincerely Leonardo
Eloida M.United States
Leonardo picked us up at the port on time. Although he is not a licensed tour guide, he did an excellent job of telling us an overview of the places we are visiting. He dropped us at the closest point to avoid long walks. He was so nice to offer help when my granddaughter had a minor accident. Very professional. I highly recommend him and will definitely hire him again in the future, if we will ever have a chance again to visit Florence.
TOUR GUIDE RESPONSE: Hello Eloida, Thanks a lot for your nice review, I appreciate it very much. I am happy the tour meet your expectations and I hope to see you again here in Tuscany! Please give my regards to all your family. Sincerely Leonardo
Frederick M.Mahwah, NEW JERSEY, United States
WE were a family of six adults and Leonardo kept us all in site and moving forward There is so much to cover in one day and Leonardo gently parceled out our time wisely How he managed to drive his SUV lawfully through the pedestrian areas of Florence was a marvel You are in good hands with Leonardo and you are in good company The Murphy, Coughlin and Cheresnick families.
TOUR GUIDE RESPONSE: Hi Frederik, Thanks a lot for your nice review of the tour, it is highly appreciated. Please give my regards to the rest of the party and I hope to see you again here in Tuscany for another nice excursion! Kind Regards Leonardo
Robert KorsonUnited States
Leonardo did a very good job taking us to all the places we wanted to see. He managed to keep us ahead of the crowds from the cruise ships both at Pisa and in Florence. He also got us into one of the museums in Florence ahead of a large crowd. He was also open to changing up the agenda to suit our desires when we wanted to.
TOUR GUIDE RESPONSE: Hi Robert, Thanks a lot for your review; it is higly appreciated. I am sorry that sometimes some of the party missed my explanatiions, but we were in a rather crowded places and it was difficult to stay all close. I apologize for that. Please give my regards to the rest of the party. Leonardo
Very knowledgeable and friendly.
Richard (Rick) VromanUnited States
Great tour! Covered all of our "must see" sites and more. Very well organized to keep us ahead of the crowds.
TOUR GUIDE RESPONSE: Hi Rick, Thanks a lot for your review of the tour; I higly appreciate it. Please give my regards to your family, and I hope to see you again here in Tuscany! Leonardo
Raymond YearyUnited States
OUTSTANDING TOUR OPERATOR!!!! My wife and I chose Leonardo for a custom shore excursion of Florence and Lucca Italy while docked in Livorno on Holland America. When we exited the ship we saw him holding a sign with our name. He was punctual. The Mercedes was very clean as advertised. We proceeded to Florence first followed by Lucca. Along the the way he shared great knowledge of the area. He drove us right up to most sites which was good because of off and on rain. We returned to ship right on time.
TOUR GUIDE RESPONSE: Hello Ray and Kim, Thanks a lot for your nice rewiev of your tour with me; it was a plesent day spent with you, and I hope to see you again on your next trip to Tuscany! Kindest regards Leonardo
Craig AverchUnited States
Leonardo was very knowledgeable. We did have skip the line tickets for the Academia but there was still a long wait. However, Leonardo was able to somehow get us to the front of a very long line at the Academia Museum we were very impressed. Would recommend highly for his professional and yet friendly manner.
Mark ScottUnited States
Leonardo is great guide, punctual, w/command of English. Driving Tuscany, gave historical info. Pisa: Tower/cathedral, Knights Square, church w/Christ's crown thorn. Florence: Sta Croce (get the map), Pz Signoria (awesome statues), Pta Vecchio to Pitti, Pz Michelangelo (view), lunch @ La Giostra (near Duomo), Cafe Gilli (est. 1733, espresso & jellies). Patient & safe; flexible on activities; allowed multiple stops, even just for drinks. Leonardo surprised us with his knowledge and different things to do.
Francisco AriasUnited States
Great tour option. We felt we received good value for our money.
Ingrid CarusoUnited States
We enjoyed our tour with Leonardo. He was on time, and created a custom tour exactly as we requested! 0 problems. His personality is laid back and not a hyper as some guides. I would use Leonardo again and recommend him to others.
Jafar AssafUnited States
Karen WhitneyUnited States
Leonardo was wonderful and did an excellent job of guiding us. I can highly recommend him as a guide.
TOUR GUIDE RESPONSE: Hi Karen, Thank you very much for your rating, I hope to see you again on your next trip in Tuscany!. Please give my regards to the rest of the party as well Leonardo