Marilyn MentzUnited States
Hamada wa an excellent guide. He was knowledgable and willing to adapt to our physical abilities. I would highly recommend him to anyone visiting Egypt.
Keith JacksonNoosaville, QLD, Australia
Not up to TBL's usual standards & below expectations. Transit Safaga-Luxor (3 hrs) not made with guide but in poor quality shared vehicle, with bad driver who got hopelessly lost in Luxor. Many efforts made to persuade me not to return to ship at prescribed time so guide could again use shared vehicle for return (he had 2 TBL bookings). As I had no Egyptian pounds, I asked for ATM. This not done, guide saying he would pay & I reimburse AUD. This turned an estimated EGP185 in extras into EGP300. More....
TOUR GUIDE RESPONSE: the tour was a private tour as it has been planed only for the morning drive from Safaga to Luxor you shared it with 2 other tourists as their car which suppose to pick them up from Safaga had an accident and their guide had phoned me if it is possible for them to share this 3 hours drive until another car to be arranged for them in Luxor,and in luxor they went with their guide in their own transport,and I included lunch and beverage as an apology ,you paid 50aud which is 340LE and your entry fees 300LE.
TOURSBYLOCALS RESPONSE: We've spoken to Hamada about this - the driver for another ToursByLocals guide had an accident on the way to Safaga and this was the only solution available. We've offered Mr. Jackson compensation for this problem.
Jorge Puiggros mazuelaviña del mar, V, Chile
He was punctual and friendly, but I found him lazy insofar that he was difficult to elicit information from and would find any excuse not to show us around places. In the tombs of Luxor this was valid but elsewhere he made excuses not to accompany us on the pretext that guides weren't allowed to "guide" in these places only to find other guides happily accompanying their clients. I would not recommend him to others. By the way I have found the service and care from ToursByLocals to be excellent.
TOUR GUIDE RESPONSE: I am confused by his comment because we had long conversation about many current issues and he shook my hand telling me what a great guide I was and he wanted to come back and hire me as his guide.