Sharan S.United States
Wonderful day with Sonia touring in Beijing. We had spent considerable time in Beijing previously and we were looking to do something different from the typical tourist tour. Sonia listened to our request and devised an itinerary to show us a more local side of Beijing. My husband is not a good walker and Sonia willingly adjusted the schedule to work for us. Sonia knows Beijing well and enthusiastically shares her information. Our day with Sonia was exactly what we wanted.
TOUR GUIDE RESPONSE: Hi, Sharan: Thank you for your high comment. It was my pleasure showing you and your husband around my city. I am glad that you had a day what you wanted. Happy New Year! Best wishes to you and your family! Sonia
Sonia took us to the Great Wall, Summer Palace and Forbidden City. The latter tour was exceptional. During the first two we spent much time travelling to the locations and there was little to no interaction during this time. The tours would be greatly improved if she spoke about the tours and the sights along the way. While on tour we would suggest she devote her time to her clients and avoid using her cell phone and texting.
TOUR GUIDE RESPONSE: Dear William, Thank you for your rating and feedback. Feedbacks are great because they help me learn and focus on my weak areas. I will definitely work on my interaction with my clients. The only reason I used my phone sometimes, was to find a nice restaurant for you to have lunch and check out the terminal for your flight. I also completed the tour 3 hours past tour schedule to meet your needs. All the best, Sonia