TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Great tour with Kenji on very hot day. We covered a lot ground during the eight hour tour. We was very knowledgeable and helpful. We would use him again next time we are in Tokyo.
TOUR GUIDE RESPONSE: Dear Kulu, I greatly appreciate your positive comment on me. Especially appreciative is the sentence "We would use him again next time we are in Tokyo," which is just what we tour guides would like to get from travelers. Thank you. Kenji
Barry KellyUnited States
My ten year old grandson and I had a terrific tour. We modified the tour to go to a Sunday morning antique fair. We had a great sushi lunch. My grandson was thrilled on rickshaw ride. It was great to be met at hotel in Narita and have help navigating Tokyo . Our guide was very knowledgeable and accommodated all our needs. I highly recommend this tour!!
TOUR GUIDE RESPONSE: Dear Barry, Thank you so much for your favorable rating and comment. It was terrific for me to spend a full day with you. I often witnessed a heartwarming relationship between you and your young and lovely grandson. You positively let your grandson try and experience new things of Japanese culture. I felt grandfatherly love. Thank you. Kenji
Sammie BrassetteUnited States
Kenji is the absolute best! Thank you so much for wonderful day. Kenji gave us such a great insight into a bit of Japanese history and culture. We toured shrines, fish market, Tokyo Tower, walked the markets, road buses, trains and subways, visited the outside of Imperial palace and gardens, rode the rickshaw, took a river boat ride (we walked 10 miles that day, according to our tracker). And we loved every minute of it. Thank you Kenji for helping us create so many memories. We will cherish them forever.
TOUR GUIDE RESPONSE: Dear Sammie, Nothing makes me happier than to receive such favorable comment as "Kenji helped us create so many memories. We will cherish them forever." That is the highest praise for me as a tour guide. Thank you for providing a great opportunity for me to show you around Tokyo from Narita. I enjoyed it very much. Kenji
Joelle BirgeUnited States
Kenji was very helpful in showing me around Tokyo in a short amount of time. Although I only had a few hours during my flight layover, Kenji was able to put together an itinerary that showed me many of the major sites. He provided interesting commentary and optimized our schedule to fit in as much as possible before heading back to the airport on time.
TOUR GUIDE RESPONSE: Dear Joelle, A delay in customs and others in Narita Airport made our stay in Tokyo shorter by nearly one hour. However, I was able to take you to almost all the planned sights, thanks to your kind cooperation: you walked fast and allowed me to take a taxi. It was a really nice day for me to be with you. Thank you. Kenji
Jason CarrollUnited States
Kenji was a wonderful guide. He met us at the hotel, made sure that we got onto the proper trains, gave us an amazing tour, helped us eat at a local noodle restaurant (taking care of my daughters dietary needs), helped us back to the trains, and showed us a wonderful sushi restaurants. We were only in Tokyo for 3 days, without his help, we wouldn't have seen half of the sites! Thank you again for an amazing tour. We will definitely be back and have already recommended Kenji to our friends.
TOUR GUIDE RESPONSE: Dear Jason, I greatly appreciate your favorable comments on me and my tour. I am very glad to hear that you had a good and wonderful time with me. I feel honored to be a tour guide. Thank you. Kenji
Jeff DavisUnited States
Billy CongletonUnited States
Very energetic, knowledgeable and fun to be with. Would use Kenji again and again if returning to this area. Highly recommended.
TOUR GUIDE RESPONSE: Dear Billy, What a nice day it was! I went and got you and your wife at the hotel near Narita Airport and took you to Tokyo for sightseeing. You were so warmhearted and treated me like an old acquaintance. Thank you so much for giving me the unforgettable eight hours. Kenji
Lenny van Iperen-SundquestNetherlands
Kenji is a punctual, knowledgeable, correct, friendly guide. We had only one whole day in Tokyo, but with Kenji had a good overview of the Highlights of the town. We met him early in the morning in Narita and we left him very late in the afternoon/beginning of the evening at Ueno Station. Thank you very much Kenji for a perfect day in Tokyo! Joost and Lenny
TOUR GUIDE RESPONSE: Dear Joost and Lenny, I am so glad you had a good time in Narita and Tokyo with me. We were well-balanced in age and I could enjoy talikng to you on a variety of topics while moving around Tokyo. Thank you very much for your good rating of my tour. I wish you every happiness. Kenji
Janry Grant DavidUnited States
I enjoyed having Mr.Kenji as my tour guide. We went to the places that I specified in my tour. He has the initiative to talk to you and he is a good man. Next time you visit Tokyo, choose him.
TOUR GUIDE RESPONSE: Dear Janry, Thank you for giving me an opportunity of taking you around Tokyo at night. A night tour is very rare and I enjoyed it very much. It was so impressive for us to walk around Shibuya, Omote-sando, Ginza, Akihabara and Asakusa Buddhist Temple late in the evening. Thank you again. Kenji
Kenji was a very good guide, and set out to show me as much as was feasible. He also knew Japanese history very well, and I benefited from that as I was not that knowledgeable. Please pass my gratitude onto Kenji.
TOUR GUIDE RESPONSE: Hello John, I happily remember the day I was with you in Tokyo just a month ago. You talked to me about your interesting field of study - ice and stuying it in many countires. Thank you so much for giving me high marks for my tour. Kenji
Ben IredellUnited States
I enjoyed my tour with Kenji. He is a great guide - knows the city well and knows a lot of the history behind the temples and palaces within Tokyo
TOUR GUIDE RESPONSE: Hi Ben, it was a rare and interesting experience for me to take you around Tokyo in the afternoon and evening when you arrived in and returned to Narita Airport. Thank you so much for your excellent rating. Kenji
Would recommend this tour for friends going to Japan. Our guide was excellent and easy to get on with. We were very happy to have him as our guide. Travelling on the railway system was a great experience as we had the opportunity to travel like a local in Japan.
TOUR GUIDE RESPONSE: Hi Elaine, Thank you so much for your praising me as a guide. I had a very good time taking you around Tokyo from Narita. Thank you again for giving me an opportunity to be with you on April 1. Kenji
Shira GoodmanUnited States
Kenji was a terrific tour guide. he met us promptly at the airport and planned an action packed day with us. He is also very authentic and has a lot of history and personal experiences to share. We traveled for weeks across Asia and had six guides... Kenji was our favorite.
TOUR GUIDE RESPONSE: Shira and Wes, thank you so much for your favorable comment on me. It was a wonderful experence for me to receive you at Narita airport and take you around Tokyo on such a busiest New Year day of January 3. Kenji
Kathy PostonUnited States
Kenji was wonderful! Not only did he take me to see as many of the hilights of Tokyo that time allowed, he also allowed time for the specific things that I wanted to do! When we parted ways at the end of the day, he even chased me down at the train station because he saw I went the wrong way! Thank you, Kenji! I enjoyed my brief stay in Tokyo very, very much!
TOUR GUIDE RESPONSE: Hello Kathy, I am very happy to hear that you enjoyed your brief stay in Tokyo from a hotel in Narita. Thank you for rating me so high. Kenji
Ilo GassowayUnited States
Kenji-san was an excellent guide - both in the planning and execution of the tour. He worked with us to design the tour that met our needs and then delivered that tour. He is very knowledgable and experienced. He helps us locate several items that we were interested in purchasing - knew which shops to go to and assisted in the search. Very good guide and excellent person to show you around Tokyo.
Kenji was wonderful, he brought us around patiently to different places of interest in Tokyo, my husband and I had an enjoyable time. We enjoy every moment and Kenji was amazing, knowledgeable and a perfect guide for us. Going up the Tower of Tokyo was awesome. We seen the total place! Thanks Kenji! Public transport was fun, too! This another unforgettable experience for us. Appreciated! Fermin & Nida - Canada
TOUR GUIDE RESPONSE: Nida-san and Fermin-san, It was really nice for me to take you from Narita to Tokyo and show you around Tokyo a couple of days ago. I think you went home safely in Calgary. I am so grateful to you for a good mark/rating, which encourages me to try even harder as a guide. Thank you. Kenji
Christy LynnUnited States
We had the best time touring Tokyo with Kenji. He was very kind, patient and knowledgeable. We enjoyed every minute of the tour and every conversation with had with him. I would highly recommend tours with Kenji!
TOUR GUIDE RESPONSE: Hi Christy and Matt, thank you so much for making such a favorable comment on me. I am very pleased to know that you wee able to enjoy my tour. Thank you. Kenji
Anthony SandersUnited States
Fantastic! A very busy and event full day in Tokyo. Get ready to move, theres a ton to see and only 1 day to do it. Put on your favorite walking shoes and go. Would recommend this tour!
TOUR GUIDE RESPONSE: Hi Anthony, as soon as getting off at Nippori, where Keisei Skyliner from Narita Airport first stops, we walked into a Tokyo's old town - the Yanaka/Sendagi/Nezu area. I noticed you had your eyes glued to Japanese small houses and narrow alleys. You showed a keen interest in everything you saw. I found you loved the traditional lifestyle of Tokyo. I was so happy to show you around Tokyo. Thank you very much. Kenji