Kathleen ItoUnited States
We are very happy with Hiroko as our guide. She prepared well for our visit; she noted what we had asked for and provided that and much more. Our trip was interrupted by the huge earthquake we experienced, so could not use the Shinkansen as we had planned, but she quickly mapped out a walking tour of Osaka that took us to places we had not known about. She also pointed out many interesting and various restaurants for us to try. I highly recommend using her for any visit to Osaka and Kyoto.
Cindy PasternakUnited States
Guide was not flexible when we told her about things we wanted to do. She did not give clear directions about where we were to meet and got angry when we could not find her. She did not have much historical knowledge.
TOUR GUIDE RESPONSE: Dear Cindy-san, thank you for the comment about my tour. Honestly I apologize you my inappropriate attitude on the day. I’m very sorry not to have given the better time. I hope you’ll come back to Japan in the future by using the ToursByLocals service again. Take care of yourself. Best regards, Hiroko.
Chin Pik PohMalaysia
We, a family of 3 adults have a great time with Hiroko showing us around Osaka. She is a very experienced local guide and very helpful in answering all our questions. We are very happy with her as she go all the way to make the walking tour easy to suit us. Thank you very much Hiroko for your help and we really appreciate it.
Carol SnyderUnited States
Hiroko was fun to be with and was a wealth of knowledge of history and culture. She took care of us and made sure we wanted for nothing.
TOUR GUIDE RESPONSE: Dear Carol, Thank you very much for comments and stars! Yes, we really really enjoyed the day. I hope you’ll make another plan to visit Japan in the near future. All the best, Hiroko.
We had a good time yesterday, finishing at the Hep5. Hiroko is a great tour guide. We had a good time. She even helps us getting our tickets for Hiroshima.
TOUR GUIDE RESPONSE: Dear Heriberto, Thank you very much for your comments! I'm very happy to guide you in Osaka and believe you also enjoyed Hiroshima on the next day. Please enjoy your travel until you'll safely arrive home. All the best, Hiroko
a wonderful tour, with a great focus on food and the history of Osaka.
TOUR GUIDE RESPONSE: Hello Melanie, thank you very much fo your comments and stars! I hope you’ll come back to Japan in the near future to see another sites. All the best, Hiroko
Rosemary L.United States
Hiroko is a wonderful guide. Very knowledgeable & tour is very flexible.....would definitely take a guided tour with her again!! It's almost a year since we took our trip to Japan....sorry for the late rating! Thanks again Hiroko!!
TOUR GUIDE RESPONSE: Hello Rosemary, thank you very much for rating too high!! I remember the tour with you ! I also hope we’ll meet again. Please say hello to your fellow travelers. All the best, Hiroko
Douglas CampbellUnited States
Hiroko was so personable and friendly that it made this tour a complete pleasure. From beginning to end, she provided the perfect amount of input. Once she knew that I was a history buff, she allowed me to take my time through the historical elements of the museum and provided commentary that made me confident she was a true professional. We were blessed with beautiful weather, and the picturesque sunset from the observation deck at the Umeda Sky Building made for the perfect way to end the tour.
Full day Osaka tour with Hiroko was very informative, she speaks english fluently, she knows her history very well, and we're very happy with her service :)
Yukiko KuwaharaMONROVIA, CA, United States
She was absolutely wonderful! She came very early and showed us many things. Very kind and patient & attentive to our needs. We would highly recommend her as your guide!
TOUR GUIDE RESPONSE: Thank you, Yukiko san! I'm very happy you had a great day with me. I hope you'll make another plan to come back to Japan soon. Take care! Hiroko
Eileen KodamaUnited States
Very knowledgeable, friendly, informative, and gives you the history of the area. She is an amazing tour guide. Highly recommended!
We had a great day i the company of a very friendly and knowlegeable guide.
TOUR GUIDE RESPONSE: Thank you very much for joining my tour and giving me lots of stars ! I'm very happy to introduce lively Osaka ! I hope you'll come back in the future. Maybe Osaka will become more hustle-and-bustle! All the best, Hiroko
Jennie PollockUnited States
We were impressed with her knowledge and her ability to take us to all the places we wanted to experience. We were able to ride the bullet train, and various other trains very effectively. She was able to direct us to handicap accessible elevators and other accommodations for the members of our group that needed assistance in the sites that had lots of stairs. Thank you Hiroko and Tours by Locals.com
Benjamin ChanUnited States
Hiroko was wonderful. She was on-time and very attentive to our needs. She showed us various places in Osaka and bought us to local eatery that we would not have known about at all. Her tips on travel by subway were very useful and gave us confidence to navigate the somewhat complex system on our own. Thanks Hiroko.
TOUR GUIDE RESPONSE: Thank you very much, Benjamin ! It was a very great day for me too. Osaka is the most energetic city in Japan, is also loved by a lot of people. I hope you'll make another plan to visit us and find other areas ! Best, Hiroko.
Joseph PengiranTaman Amansiara Selayang, SELANGOR, Malaysia
TOUR GUIDE RESPONSE: Desr Joseph and family, thank you very much for joining my tour for Osaka. I believe you enjoyed Osaka just before leaving Japan. I hope you'll make another plan to visit Japan again. Best, Hiroko
Henry SyManila, MM, Philippines
TOUR GUIDE RESPONSE: Thank you very much. Take care of yourselves ! Hiroko
Hiroko was an excellent guide who certainly knew Osaka very well.
TOUR GUIDE RESPONSE: Hello Stephen, thank you very much for giving such comments. Really happy to meet you and spend the day in Osaka. Take care of yourself ! Best, Hiroko
Hiroko-san is friendly and helpful, cheerfully helped us with our requests and gave us travel/transport guidance. Our daughter loved Aunty Hiroko's sweets. Such a nice gesture! We had a good time with her visiting places of our choice in Osaka and trying out different modes of transport from subway to bus to tram. Would love to visit again soon!
TOUR GUIDE RESPONSE: Dear Hsiang-Ti, Thank you! I loved your family to show around Osaka. This energetic city is always loved by everyone. Hope you'll visit us again ! Best, Hiroko
Teresa MacGregorUnited States
A great day out. Thank you!
David WoodardUnited States
Hiroko was a terrific guide in Osaka. She was considerate of our family's needs and took time to make sure we made it to our next destination after the tour finished. I would recommend her to anyone visiting Osaka.
TOUR GUIDE RESPONSE: Hello David, thank you for joining my tour ! You spent the day in Osaka for long time and saw both traditional and modern sides in the city. Enjoy the rest of your stay in Japan and arrive your home safely. Thank you ! Hiroko
Hiroko was very helpful and readily adjusted our itinerary to follow our pace especially since I was with my parents. She was also very knowledgeable about the places we went to. She also gave tips on other places of interest.
Joe YeeMI, United States
Laura MarreroUnited States
Hiroko is knowledgable, flexible, and speaks excellent English. Thus far, in our two weeks in Japan, she was, far and away, our best guide. We highly recommend her!
TOUR GUIDE RESPONSE: Hi Laura, thank you very much for giving me such fantastic comments ! I understand two of you really enjoyed the tour though it's raining in Osaka. Once again, thand you !
Jim AitkenUnited States
This was our second tour with Hiroko and again she adapted the tour to our interests very nicely. Osaka Castle was a highlight and we spent more time there than planned. So we didn't have time to follow the original itinerary. However, Hiroko adjusted the plan to take us to a historic shrine area and then got us back to the cruise ship port on time for our departure. Our family group of 6 was very happy with our entire Osaka/Kyoto experience with Hiroko.
TOUR GUIDE RESPONSE: Thank you Jim san ! Very happy to hear that. Your comments reminds me of such wonderful, special two days with you. I'll keep them in my mind. Once again, thank you for joining my tours ! Take care, Hiroko
David BakerUnited States
Hiroko created a customized tour to match our layover schedule in Osaka. She showed us the highlights and was flexible in accommodating our time constraints and interests. She accompanied us from our arrival to our departure at the airport, which made everything effortless and worry-free, including when the subway was temporarily closed.
TOUR GUIDE RESPONSE: Thank you, David ! It was a great time for me to travel Osaka from KIX to KIX by taking train, subway and bus in a day. Please visit us again to Osaka and stay longer. In that case, you'll be attracted with another part of this area ! Take care !
Purnima SharmaUnited States
Hiroko was so pleasant and sweet. She was very understanding and had a great attitude towards teaching us about Osaka. I highly recommend her to anyone looking for a guide in the area!
TOUR GUIDE RESPONSE: Hi Purnima ! Your comments make me very happy. Thank you. I hope you'll enjoy the rest of your stay in Japan and fly back to your country safely. Say hello to everyone. Thanks for the wonderful day with me. Hiroko
Winston Amigo ChanPhilippines
Hiroko is very efficient and caring towards her clients,thank you
TOUR GUIDE RESPONSE: Thank you, Winston. I'm so happy to show your group around Osaka. Say hello to everyone! Best, Hiroko
Very knowledgeable guide (Japanese native) who has a strong understanding of Japanese cultures and traditions, including those distinct to Osaka. Very good English, very friendly and a pleasure to talk to. Went out of her way to provide me help and assistance when I sought it and provided a good range of exposures to different landmarks and places within the tour time. Also generously permitted to adding additional time to the previously agreed upon tour hours. Would recommend to other visitors of Osaka.
TOUR GUIDE RESPONSE: Really really thank you very much for your sweet comments ! I also enjoyed the tour with you. When I'll have next time to meet you, I'll be very happy. Please be sure to contact me. Once again, thank you.
Thuon ThepUnited States
TOUR GUIDE RESPONSE: Thank you, Thoun san. I hope you'll enjoy the rest of your tour in Japan! Best, Hiroko
Geoffrey NewsomeUnited Kingdom
TOUR GUIDE RESPONSE: Dear Geoffrey and Su, Thank you very much for joining my tour. We had a great ti me in Osaka. Hope you'll enjoy the rest of your tour ! Regards, Hiroko
Kathleen ItoUnited States
Hiroko is a friendly, extremely competent tour guide. I would highly recommend her to anyone needing a tour guide. She is knowledgeable and she has a strong command of English. She had everything well organized and I felt that we were in capable hands.
TOUR GUIDE RESPONSE: Hello, Kathy. Thank you very much for giving me compliments. I also had a pleasant time with you to show your family around Osaka. I really hope we'll meet again.
My family had a wonderful time with Hiroko. She was very patient with my kids and was very willing to do the tour at a more relaxing pace. This was great for our first tour day in Japan.
TOUR GUIDE RESPONSE: Thank you very much for joining my tour, Lualhati ! It must have been the longest tour for you. I was always thinking your family members love and take care of each other. It was a grateful day for me too. Please say hello to everyone. Thanks !