Steven M.United States
The Peterhof estate is fascinating, both indoors and out. Elena is very personable, professional, knowledgeable, willing to adjust tour specifics to our interests and courteously assertive to make sure we got through lines, etc., as quickly as possible. Her English, while accented, is very good. Our only difficulty (five stars otherwise) with Elena was the softness of her voice. Even when outside in the quiet gardens of Peterhof our group of six would need to huddle closely around Elena to hear her.
TOUR GUIDE RESPONSE: Dear Steve, thank you for your positive feedback. I am glad you liked the tour and for me too, it was real pleasure to deal with such nice and intelligent people. I haven't had people comment on the quietness of my voice before, during my long term work as a tour guide/interpreter. Probably the effect arose because of stormy rain weather and constant noise of the numerous fountains in Peterhoff. In the future, I'll make sure to check in with clients to make sure they can hear me!