We booked a transfer from the Valparaiso Cruise Ship Terminal with a tour of Valparaiso on our way to our Santiago hotel. Juan Carlos did a great job with our group of 6. He met us at the cruise ship terminal and took us on an excellent tour of Valparaiso and Vina deal Mar as we had arranged. It was totally customized to our needs. He then took us directly to our hotel and made sure that our checkin process was complete before he left us. Outstanding service. We highly recommend Juan Carlos!