Traveler Review for Private Tour in Florence, Tuscany, Italy by Tour Guide Elena C.


Tour: Florence not-to-miss

Jim Ferguson

United States
Rating

Tour: Florence not-to-miss, Florence, Tuscany, Italy
Date: Aug 24, 2016

it was ok. Started a bit late, ended a bit early, didn't make it to Michaelangelo Square (but in fairness that may have been too far from other things in time allotted).

TOUR GUIDE RESPONSE: Dear Jim, i am sorry your experience was not fully satisfactory. I don't remember of any delays the tour was supposed to start at 3:00pm, if there was a delay I don't think it was caused by myself. More over, Michelangelo's square was NOT included in the itinerary of the tour, as it is very far from the historical center, so I really do not understand what tour or what guide are you referring to. We visited the Accademia with Michelangelo's David...are you sure you are rating the right tour? regards elena

TOURSBYLOCALS RESPONSE: ToursByLocals are committed to quality customer experiences and take all feedback seriously. We appreciate any learning opportunity to improve tour experiences and have attempted to clarify what could have been done to make this tour experience better.