Tracy has a busy life apart from her guiding activity. She handled the latter competently with us but not with degree of animation and enthusiasm we have experienced in similar situations elsewhere. Fifteen minutes at the start spent on introductory discussion would have been good. We did not consider the total experience particularly good value.
TOUR GUIDE RESPONSE: I am sorry to hear the tour did not live up to your expectations as all my prior feedback has been extremely positive and your friends told me what a lovely day they had had and how much they learnt. Changing the itinerary on the spot due to you having visited the highlight the day before did throw me a little at the start so I apologise for that. As for value, I find it hard to comment as I have never given people a discount before and doubt I will in the future now, Kind regards Tracy