Traveler Review for Private Tour in Georgetown, District of Columbia, United States by Tour Guide Susan M.


Tour: Historical Georgetown Private T,...

Marlene G.

Germany
Rating

Tour: Historical Georgetown Private T,..., Georgetown, District of Columbia, United States
Date: Jul 7, 2016

Susan was energetic, personable and knew a lot about the area. She gave us a full 60 minutes extra time on the tour. One point of dissatisfaction is my feeling that the price was too high for a walk around Georgetown. The second point was Susan's interest in real estate. I'm sure the market in Georgetown is fascinating, but on an historical tour, the sale prices recently set on houses are quite irrelevant. This tour should be 90 minutes and half the price.

TOUR GUIDE RESPONSE: As a guide, it is important to me that my clients are extremely satisfied with their tours. As such, I do routinely during my tours, make it a point to ask for feedback so I can regroup if necessary. I'm thinking I forgot to do this, so I apologize. I began including information on the cost of Georgetown homes after I created the tour because of demand, but realize now that I need to hold back unless asked. Thank you for your feedback. Your feedback makes me a better tour guide. Best Susan

TOURSBYLOCALS RESPONSE: Thank you for your valuable feedback - we have taken it on board and will use it to improve the customer experience going forward!