Charles T.United States
Francesca was excellent. Not only was her English very good but she also is extremely well organized and knowledgeable. She was also very proactive. My wife uses a wheelchair and Francesca was able to get us into elevators while avoiding long lines throughout all of our tours. She was also of great assistance in arranging for a porter to get our baggage from the hotel to our water transfer. I highly recommend her as a tour guide.