William E.United States
I've done about 10 guided tours (some not with TBL). Melissa is probably the best I have worked with. Her topical knowledge is deep, wide and represents an investment of personal time in pursuit of topical mastery. Furthermore, she is incredibly adapt at communicating. For some guides the accent makes communicating challenging, Melissa's accent is charming (she was raised speaking English). Finally, she is great with kids.