Hideaki is a true professional. He collected us on time and was very informative and knowledgeable about the area of Mt.Fuji and Lake Ashi that we went too. We were able to stop and play in the snow which my wife had never seen before which was very special. Unfortunately the day was overcast so the view of Mt. Fuji was hindered. I accidently left my wallet in Hideaki's car and with constant contact I was able to retrieve it from him via an external guide company associated with the cruise ship I was on.
TOUR GUIDE RESPONSE: I'm very happy to know that you were satisfied with the customised tour for you. The weather didn't allow us to have a clear view of Mt. Fuji though, I think you might have enjoyed unexpected snow in Hakone. Look forward to having a chance to serve you in better weather in the future. Thank you. Hideaki