Nancy D.United States
It would be better to meet at the first point of interest rather than to meet at the hotel and then take the time to get to the first point of interest through the Metro system. This would be a better use of the time we paid for. Also, it is nearly impossible to hear what the guide is saying in the subway or on the train.
TOUR GUIDE RESPONSE: I'm really sorry that you did not like the meeting location but it is the one we had defined together. The subway is noisy, that's true, but it took about 15 min in the whole from you hotel to get to the first point of interest and there is no faster way to get there. Time passed smoothly, our conversation was definitely pleasant and eventually you thanked me for the tour ... I hope next time we'll communicate better as your time is valuable and my task is meeting your expectations.