JoAnn BairUnited States
Francis did a fine job for us at Iguazu. He met us at the airport, saw us to our hotel, and offered to help whenever he saw a need. He knew how to help us avoid standing in the long line at the Falls. He is not dynamic, but he is pleasant and knowledgeable. He brought his 5-year-old daughter the last day when we went to the bird park, and seeing her with our 5-year-old granddaughter was a delight.