Carol PennockUnited States
Elena met us at our hotel exactly on time. She provided a narrative as we walked through the streets of Florence to help us become familiar with the landmarks we passed. In addition, she was able to answer every question we asked. She had already made reservations for the Accademia, so we didn't have to wait in line. We covered quite a bit of territory in our 3-hour tour, but never felt rushed. Elena even customized the tour on the spot to meet our needs.