Kenn MorrisUnited States
The scheduled guide had a last minute family emergency and so a substitute was provided. The substitute was knwledgable about getting around, but could use more training in what sights were seen. For a substitute, he did a reasonable job, and we understood his difficulties.
TOURSBYLOCALS RESPONSE: We take substitutions very seriously even when they are an emergency. A refund was provided to Kenn for the inconvenience.