Sunny did an amazing job with our tour of Hangzhou. She had the entire day planned and always made us feel as if the schedule was ours to adjust at any time. We were never rushed and Sunny provided excellent commentary on the sites we visited. She was incredibly knowledgeable about the history of Hangzhou and always took extra care to keep the kids interested as we hiked through caves, climbed the Pagoda, or while driving between locations. Will recommend Sunny for sure and hire her again in the future.