Traveler Rating for Private Tour in Rio de Janeiro, Rio de Janeiro, Brazil by Tour Guide Simone M.

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Tour:  street carnival

John McLean

United States
Rating

Tour: street carnival, Rio de Janeiro, Rio de Janeiro, Brazil
Date: Feb 17, 2015

Very energetic. Was a bit weak in tailoring it to our needs and ages. A bit better communication could have helped.

TOUR GUIDE RESPONSE: Dear Mr MacLean, thanks for your feed back, I hope you had fun during your Carnival experience in Rio. I was surprised to read your feedback. During our pre-tour communication I was never made aware that you were interested in a history tour, when the tour booked focus is clearly Street Carnival. As you said, this was clearly a communication issue. If during the tour, I had been made me aware that you want to change the focus of the tour, I would have accommodated that. Sorry for the misunderstand Simone

TOURSBYLOCALS RESPONSE: We are glad that Simone understood the importance of a clear communication before and during the tour. We are sure she have learned from this experience.