Dave RitterpuschUnited States
I decided to do this on short notice, and booked a Saturday tour at noon on a Friday. I knew this would make it difficult to confirm, so I waited three hours and called the number to find out about confirmation. The person who answered was fantastic, knowledgeable, and service oriented. Within 5 minutes she called me back with the confirmation. I am glad. Kevin was beyond my high expectations and delivered above and beyond, even spending some extra time with us. Kevin was beyond AWESOME. HIGHEST RECOMMEND
TOUR GUIDE RESPONSE: Hi Dave, Very glad I was available and extremely happy you enjoyed the tour. Please come back again soon and tell others about the fantastic Christmas Markets here! Best regards, Kevin
TOURSBYLOCALS RESPONSE: We're so pleased you had an excellent customer service experience, and enjoyed your time with Kevin. We'll pass your lovely comments on to our service team!