Traveler Rating for Private Tour in Cádiz, Andalucia, Spain by Tour Guide Álvaro C.

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Tour:  Shore Excursion Jerez + Vejer d,...

Edward White

Canada
Rating

Tour: Shore Excursion Jerez + Vejer d,..., Cádiz, Andalucia, Spain
Date: Nov 23, 2014

We would have given this a 5 star had it not been for the ambiguous language regarding the "expenses" charge of 30 Euros pp at the end of the tour. The paperwork implied that we might need the money for admissions and miscellaneous stuff, but it was actually a compulsory charge completely out of proportion to the actual expenses incurred. We left the tour feeling that we had been fleeced.

TOUR GUIDE RESPONSE: I'm very sorry for your feeling AT the end of the tour but we agree this extra charge of +30 EUR pperson AT the moment of booking the tour and asked you to check our emails to make sure that this extra charge was agreed. Even I included some tapas during the Great Sherry tasting which were not included originally. Anyway, thank you your confidence booking my Services and I hope you find 'your magnets' travelling around the world. ;) Best regards from Andalusia! Alvaro

TOURSBYLOCALS RESPONSE: On some tours, certain items such as admission fees and costs related to activities, are payable in cash directly to the guide. We require that these amounts are clearly listed on the tour page and confirmed in a message to the traveler so that they are agreed to prior to booking. Alvaro followed this procedure but we will work with him to ensure that his tour pricing is clear and accurate.