Traveler Rating for Private Tour in Pusan, South Korea by Tour Guide Frank

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Tour:  April 24 , 2015 Shore Excursion,...

Rosemary M.

United States
Rating

Tour: April 24 , 2015 Shore Excursion,..., Pusan, South Korea
Date: Apr 24, 2015

Frank is very friendly and his English is excellent. He was 30 minutes late to meet us at the cruise port, so that wasn't a good start, but he is flexible about the tour, even as you go along on tour day.

TOUR GUIDE RESPONSE: Dear Rosemary, Sorry for delay pick up. at the time lot of traffic jams into the cruise port. But anyhow, it was my mistaken pick up time delay. i hope that apologize with you and refund for late start trip. Maybe, This mistake consider of next customer's best trip.

TOURSBYLOCALS RESPONSE: Frank recognized the delay and a partial refund was issued.