I booked this tour the day before and everything went as smooth as silk! Paul at Tours by locals was efficient and very accommodating. Nikolai was waiting when I arrived from the ferry with my name. He got us into the Winter Palace within 15 min; avoiding a 2hour line up. I saw as much as one could in 7hours...very flexible and a good driver. So glad I did this, so worth the money!
TOUR GUIDE RESPONSE: Thank you! I am glad everything worked well! With my experience I know best ways to get around the city:)