Traveler Rating for Private Tour in Klaipeda, Lithuania by Tour Guide Diana

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Tour:  The Lithuanian shore Excursion ,...

Howard Rosen

United States
Rating

Tour: The Lithuanian shore Excursion ,..., Klaipeda, Lithuania
Date: Jul 4, 2014

While Diana was knowledgeable and helpful, and we enjoyed her tour, there were two negatives: We thought we had a private tour, but the two of us were grouped with 3 other people without our advance knowledge. And, she is a VERY slow driver. That added substantially to the driving time, and got us back to our cruise ship somewhat later than we had anticipated.

TOUR GUIDE RESPONSE: It was my pleasure to assist you during your stay on Lithuanian coast. It's a great pity about these negatives from my side including and slow driving which is preferable from the side of travelers because of being safe. In the future I will accept these things and discuss it with the travelers in advance.I always try to do my best in order to show the most interesting sights in the region. In this case I apologize for the discomfort which was brought from my side related to the mentioned things.

TOURSBYLOCALS RESPONSE: We are sorry to hear about this. The guide manager talked with Diana about this issue in order to make sure it does not happen again as all our tours are private. A partial refund was given to the traveler.