Traveler Rating for Private Tour in Florence, Tuscany, Italy by Tour Guide Elena C.

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Tour:  Art & Craft in Florence

Ginger Virkler

United States
Rating

Tour: Art & Craft in Florence, Florence, Tuscany, Italy
Date: Oct 9, 2014

The tour guide for arts and crafts area was not good. She appeared like she was not interested in being with our group and was not very friendly - gave all of us a bad taste. The area itself was great for a tour and I would recommend this tour to others. The shopkeepers were great and very gracious to our group. Thank you very much!

TOUR GUIDE RESPONSE: Dear Ginger, are you sure you are speaking about me? I have a good memory about the tour with you...I also have photos with you! My general impression was that we had fun together I have dedicate dall my time, expertise and good will in making you happy and understand the process of the artisans. I was very busy in helping you and translating what the artisans were saying, besides making sure that everybody could see, so I may have been less available for conversation with you (you were 14 people!)

TOURSBYLOCALS RESPONSE: We are sorry and surprised about GingerĀ“s comment. We are sure it was just a misunderstood as Elena has very consistent feedback.