Alice LevyUnited States
While Hasan was pleasant and accommodating, we didn't feel he added a lot of value. We were expecting him to provide more info on the area, history, people, etc. He was also distracted repeatedly throughout the day by phone calls. This was our first experience with Tours by Locals and we were disappointed in comparison to other guided tours we have taken.
TOUR GUIDE RESPONSE: Before the start of the tour I talked to the customers. And they told me they wanted to see Goreme/Zelve. When they arrive my office, I ask them what were their interests and what they were interested in seeing. I took them and explained the places they wanted to see. I am not driving guide, so my tours always have a driver and myself as a guide. I apologize for talking on the phone during your tour and will not do that anymore. Best Regards Hasan
TOURSBYLOCALS RESPONSE: We got in touch with Hasan and his guide support manager and together they are working on ways to convey more information to his future customers by encouraging customers to bring up questions throughout his tours. He was also asked to not pick up phone calls on his future tours.