Rosalia MiroshnikSydney, NSW, Australia
Rotorua is an amazing place and we have enjoyed our day there. Unfortunate disappointment of the day was that we expected a guided tour, but received a car with a driver who does not have any knowledge of unique geothermal, historical, cultural features of the area. Julie does not know any answers about volcanoes, kiwi birds or Maori history....all this we had to learn on our own after the " tour". I think it would be less deceiving, if your service was not called tour, but hired car + driver.
TOUR GUIDE RESPONSE: I'm sorry for the disappointment. It's difficult when you have 3 quite couples wanting to do diverse things but 2 couples loved the museum & Mr Miroshnik the spa! I felt I spoke extensively about the things we were seeing and telling them of life in New Zealand. I know that some people expect non-stop commentary, but I believe in a more conversational approach. I did speak about kiwis and NZ history. I gained them entry discounts all the way including helicopter rides that 3 decided on at the last minute.