Stephen (Steve) BeckUnited States
Our second day with Francine and every bit as good as the first walking tour day. The weather cooperated and we got some sun for the Montmorency Falls and the Ile D' Orleans. Ile D' Orleans is all agricultural and the FALL COLORS were absolutely splendid! Both the drive around the island, and the stops at the apple farm/shop and the chocolate shop were great. Some of the best hot chocolate I have ever had. They had chocolate dipped cones with 4 chocolate choices. My wife loved hers.
Stephen (Steve) BeckUnited States
Francine was prompt, fun to be with, and knowledgeable about her city. She knew the big facts and a lot of small, "life at the time" or minor historical items as well. The kinds of items not in the history books. Things that give you a feel for the life of the people and that had impact, but are not exciting enough to make the history books. Great tour and great guide.
Wonderful tour with Francine - lovely lady, very friendly & informative - would highly recommend - David & Helen Moses
Eva LayneUnited States
This was the best tour of our 12 day cruise. Francine was wonderful and modified our tour to meet our needs. She was knowledgeable and had a great sense of humor which was a must with our group! She even spent some extra time with us on the walking tour which was above what we were expecting. All four of us agreed!
Mark LeeUnited States
Francine L was very knowledgeable about Quebec, both entertaining and informative. She adjusted the tour for the walking capabilities and times of the group. Was able to converse with each of the six members and establish a personal contact. Very good and would highly recommend.
Alicia CornaliUnited States
We had to change our tour last minute due to weather and she was very accommodating. We enjoyed our day with Francine!
John TaylorUnited Kingdom
Excellent tour, Francine our guide was very knowledgeable and took us to places you wouldn't see on a tour bus. We were met at the cruise terminal and dropped off where we wanted so we could continue viewing her recommendations in old town Quebec
Karen BrooksUnited States
Francine was a wonderful guide. Even with cold, windy weather, we had a great day!
Sandra HartnerUnited States
Richard HiggersonUnited States
Francine was wonderfull . Knowledgeable, highly energetic and a pleasure to spend the day with. 5 stars all the way!
Donnamarie NobiliUnited States
Francine was wonderful! She has a wealth of knowledge which she loves to share.
Nancy BravermanNew Jersey, 08820, United States
Randy ShieldsUnited States
Excellent tour about the history and architecture of Quebec City. We highly recommend Francine!
Jim ShortleyUnited States
Francine is a wonderful guide. She is knowledgeable, courteous, charming and very focused on her customers. We learned a great deal about the history and architecture of Quebec along with many tidbits about the people who built this lovely city. Additionally she made us feel at home and provided many food and photo recommendations. We highly recommend Francine.
TOUR GUIDE RESPONSE: Thank you so much
Gorden TimmonsUnited States
Francine was delightful. I have a walking problem so she had to do it all with car. We saw everything. Because we finished a little ahead of time because we did not walk around she even took us to the waterfall. She then dropped us at Chateau Frontenac where we had a lunch reservation.
Robert StruckUnited States
Francine was a wonderful guide in her city. She grew up and retired there, so the history and information we received were truly from a local. Francine was a very gracious host and answered all of our questions about the culture there. She is also very in the know about the local restaurant scene, with all of her recommendations being spot on. The tour was 3 hours with my wife and I. We've used Tours By Locals 4 times now, and have always had tremendous guides, with Francine being no exception!
Dan MandichUnited States
Francine gave us a very nice informative tour of old Quebec city, she met us at the ship yard and toured us around the old town, we highly recommend her.
Kay PetersUnited States
Francine gave us charming taste of old and new Quebec City with just enough facts and stories for us to want to come back as soon as possible. She has a quick wit and bright personality. She also loves to share her city with others. I highly recommend any tour that she gives!
Janet SmiljanicUnited States
Superb tour, Francine is terrific, very knowledgeable about the area having grown up there. We loved her personal stories. Highlights tour of St. Anne: Stopping at a local friend's shop bakery to sample warm homemade bread, the tasting at Cassis Vineyard, an extraordinary experience. What a great tour.
TOUR GUIDE RESPONSE: Thank you very much for your nice comments Francine
Harriet CramerUnited States
Francine was very knowledgeable and pleasant. It was an excellent experience in a beautiful city! Highly recommended!
Tim GrugeonUnited States
Francine was great! She was very knowledgeable and accommodating, and was a joy to be with. Highly recommended!
David LittlePompton Plains, NEW JERSEY, United States
Francine was a delight to have as a guide. Always concerned with the itinerary and that we were comfortable and able to see/visit the sites. Her knowledge of the area and history of many of the sites was most informative. Montmorency Falls is spectaculare and the trip to the Isle was very interesting and informative. Do not miss the visits to the cider and chocolate shops - you will really enjoy the stops. Definately the way to travel if you are interested in the area outside of Quebec City.
TOUR GUIDE RESPONSE: Thank you very much for your nice comments and come back again Francine
Linda JohnsonUnited States
Francine gave us an excellent tour of Quebec, we covered all the key points that highlighted our first visit to the city. We spent a lovely time on the Orleans Island. She covered the history of this quaint countryside and included a stop at an apple farm and a chocolate factory. She picked out a small but very nice restaurant for lunch and then we continued our tour of the city on foot. Francine gave us a great opportunity to see Quebec through the eyes of a well educated local. A most enjoyable day!
Alison HoganUnited States
Francine has a wealth of knowledge and is a delight to be with. She took us on a wonderful 4-hour tour, perfectly tailored to our requests. I highly recommend her!!!
TOUR GUIDE RESPONSE: Thank you for your nice comments , it was a real pleasure to spend the day with your beautiful family Francine
Katherine TallmanUnited States
David MillerUnited States
Lloyd StockwellUnited States
Francine was very knowledgeable and provided an excellent tour.
Ed KoshinskiUnited States
Guide was friendly and knowledgeable. Francine was a pleasure to be with.
George BenemanUnited States
Today Francine, a true FiveStar Guide, showed us her beautiful city. The four of us spent three informative hours seeing, learning and tasting Quebec. If you want a VIP tour of Quebec, Francine is the one to guide you on foot and by van. George
TOUR GUIDE RESPONSE: Thank you for your nice comments and come back Francine
Jody T.Forest, VA, United States
What a wonderfully enjoyable day! Lunch with Francine was so charming. She was also a wealth of information about France, Spain, and Portugal.
Lee TeetesUnited States
We had a private group of 11 people in September 2017. Francine (and the driver) we very professional and we all agreed that the tour was EXCELLENT. Yes, we would recommend her again and again !!! FIVE STARS !!!!!
Jerome TiftUnited States
Francine was prompt, friendly, and knowledgeable, everything one could want in a guide. We had a wonderful tour. Would recommend her to anyone.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
Elise FrostUnited States
Francine 5 out of 5 She was terrific!
Tom CrossUnited States
Francine was delightful. She had an excellent grasp of the history and culture of her city ... and made her knowledge come to life with captivating stories. Her English also is excellent.
Kathryn MarshallUnited States
Francine was exceptional! She was personable, knowledgeable, entertaining and so much fun. She (along with Driver Ronald) made the tour the highlight of our trip to Quebec. We cannot say enough wonderful things about Francine and we look forward to returning for another tour with her in the future. The best!
TOUR GUIDE RESPONSE: Thank you very much for your nice comments ,it was very pleasant to be your guide Francine
Adriana UrreaMexico, CDMX, Mexico
Disfrutamos mucho el tour que hicimos con Francine, fue una caminata por el viejo Québec, y conocimos algo de su historia. Muy recomendable!!!
Yvonne HarrisonUnited States
Francine was an excellent guide. She is knowledgeable, friendly, and able to answer all our questions. She went at the pace we were comfortable with, and showed us all the important sites. She also offered restaurant suggestions for the best food. We highly recommend her for a private tour.
Ken DwyerUnited States
Delightful, knowledgeable guide that made the three hours pass very quickly. She pointed out many factoids about sights, restaurants, and history that allowed us to return and follow up the next day for more detail or visits to museums. She really loves Quebec and it shows in her delivery. This is a "must" tour and Francine is a "must" guide for all first time visitors.
Francine was very knowledgeable and engaging and conducted our 3 hour Quebec City walking tour professionally. The tour made our visit to Quebec City very enjoyable and I would recommend Francine for anyone looking to take a tour. Gary,Anne,John & Cristina -Australia
Wonderful Guide! Highly recommend. My two teens went along and they both commented that they found it really interesting. That speaks volumes.
TOUR GUIDE RESPONSE: Thank you for your ice comments , and come back again
Marcie GreenfieldUnited States
We had a great tour of beautiful Quebec City with Francine. She met us at our boat on time, and was engaging, patient and thorough for three whole hours. We saw everything we wanted to see and more at a pleasant pace for two 60+ parents and two 13-year-olds. Francine tailored the tour for the four of us, and was very sensitive to our needs and interests. We would highly recommend Francine for your visit to Quebec City if you want to see everything important through the eyes of a local.
Jane McCulloughUnited States
Carol Petty George ZwickerUnited States
Our Quebec City tour by Francine was a 5! She was very knowledgeable about the city, and gave us a great overview. We have some particular mobility issues, and she was thoughtful and kind in helping us negotiate them. Francine was a great guide with a lovely personality.
TOUR GUIDE RESPONSE: Thank you for your nice comments . Enjoy the rest of your trip Francine
Francine was on time, polite, and helpful. A personal guide with a very good sense of humour. Francine's English is excellent. The pace was good and Francine was well versed in the history and culture of Quebec City, providing a local perspective. She listened to our conversations and was flexible enough to adjust the tour to include points of interest that she knew would add value to our experience.
TOUR GUIDE RESPONSE: Thank you very much for your nice comments Francine
We had an excellent time with Francine. She was very knowledgeable, very interesting, and very patient with our many questions. Francine customized the tour for us which was great as we really did get to see what we wanted at a leisurely pace. I would highly recommend this tour and Francine. Thanks again for a wonderful time!!
TOUR GUIDE RESPONSE: Thank you very much, it was a pleasure to be your guide
Michael KrickUnited States
Wonderful tour guide! Outstanding walking tour. Francine was not only a most knowlegable guide but made the tour fun and interesting. Thank you!!
TOUR GUIDE RESPONSE: Thank You for your nice comments , it was a pleasure to be your guide
Jane BerlinUnited States
We loved having Francine as our guide. She was pleasant, fun and knowledgeable. Thanks, Francine! She is a 5 out of 5. Fondly, Jane, Kate, Christie and Cindy
Gloria LeonUnited States
Francine organized a fantastic one day tour for me following my request to view natural scenery and local color outside of Quebec City. She checked with me a few times prior to my visit to make sure I was fine with her suggested itinerary, and helpful in every other way. She is an extremely pleasant and knowledgeable person whom I highly recommend for any type of tour.
Frank HeckendornUnited States
Excellent and informative tour.
TOUR GUIDE RESPONSE: HI Thank you for your evaluation, I was your tour guide in Quebec City , and I remember that you suggest me to visit a village commemorating the war , close to Lyon. I am preparing my trip ,and I forgot the name of this place you said is worthy . Thank you Francine
Cheryl ArztUnited States
Francine gave us a complete tour of Quebec explaining anything the four of us, (two senior Grandparents and an 18 year old and 20 year old) asked about. Our driver was very good at getting through the narrow streets. Francine spoke English very well, slowly, so that we all could understand and hear her. She showed us everything on our tour, but we all loved the falls and island tour the best. We highly recommend her to any age tourists. We will call Toursbylocals again because the tour was excellent.
TOUR GUIDE RESPONSE: Thank you for your nice comments.It was apleasure to be your guide
Francine DubiskiUnited States
Francine did a wonderful job showing us Quebec City. It was a very fast paced and informative tour. We were able to cover most of the lower and upper city in a morning.
Randall ScottUnited States
Our guide, Francine, was excellent. We had customized the standard Quebec Old Town tour to include a trip to Mt. Saint Anne where my wife and I met more than 20 years ago. Francine skied a lot at Mt. Saint Anne and she was able to describe the changes that have happened at the mountain since we were there and was able to locate the trail where we first met. We had a great lunch with our guide and thoroughly enjoyed our tour of historic Quebec. It was an excellent tour with a very knowledgeable guide.
TOUR GUIDE RESPONSE: Thank you very much for your nice comments. I am happy to know that your visit to commemorate your romance was a good experience Francine
Thomas McCortUnited States
We had a wonderful tour of Quebec with Francine. She is very knowledgeable and very well organized, with the warm and friendly personality. She has a local's appreciation and understanding for the city and this area. She adjusted the itinerary to suit our interests. We highly recommend her!
TOUR GUIDE RESPONSE: Thank you very much for your appreciation It was a pleasure to be your guide Francine
Larry MarshUnited States
Francine was marvelous! Charming, knowledgeable, enthusiastic, she was one of the best guides we' ve had. Thanks again to toursbylocals for providing such expert guides!
TOUR GUIDE RESPONSE: Thank you very much for your appreciation.It was areal pleasure to be your guide.. If you can come back to the rating , you can add the stars ! Francine
Laura C.United States
Great trip crafted by Francine
Jim SteinmetzCA, United States
Great tour, extremely informative, Francine was just a great person to spend a day in Quebec City with.
David PortmanNaples, FL, United States
Paul PiscopoUnited States
Francine was absolutely fantastic...we enjoyed our 4-hour tour with her very much!! She arrived on time at our hotel; she was knowledgeable about the sites we visited; and she was a true pleasure to be with. We look forward to taking another tour with her on our next trip to Quebec.
Rodney RosenblumUnited States
Francine was a real treat to be with. She is very knowledgable and loaded with information. We enjoyed her tour a lot!
TOUR GUIDE RESPONSE: Thank you so much it was a pleasure to be your guide.
Melony WhitfieldUnited States
We had a wonderful day with Francine touring the vicinity. I cannot recommend her enough. She is very knowledgeable of the area, has a terrific personality and speaks English excellently.
TOUR GUIDE RESPONSE: Thank you so much for your comments
Ricardo AlvaradoUnited States
Lee BraceUnited States
Very informative tour. We covered a lot of ground in the 3 hours making it very worthwhile and it was a very nice walking tour
Francine was terrific. Lots of history and specific local knowledge. She also gave great tips for a place to get great coffee, unique donkey milk and fantastic local shops to peruse after the tour. Very enjoyable and tailored for my specific interests. Wonderful.
TOUR GUIDE RESPONSE: Thank you and have a good trip Francine
Donald WalkerUnited States
Francine was a fantastic guide. We really enjoyed her company and she certainly made us feel that we were spending the day with a 'true local'. I would highly recommend Francine.
Melissa ManigaultUnited States
Francine was a wonderful and flexible tour guide. She helped make our trip even more special. We enjoyed our time getting to know more about Quebec City.
Richard DustUnited States
Francine L was an outstanding guide. She was very friendly and knowledgeable. She also gave us good tips on what to do in Quebec after the tour was over.
Thomas RyanUnited States
Francine was a wonderful tour guide and a delightful companion, full of stories about Quebec and very helpful in suggesting restaurants and shops for our stay. Quebec is a wonderful city to walk, and we cannot recommend Francine highly enough
TOUR GUIDE RESPONSE: Thank you very much for your nice comments .It was a pleasure to be your guide
Doug WilliamsUnited States
Francine provided a great tour. It was especially interesting to see a bit of her hometown. She also helped us make taxi arrangements to Wendake and an early morning pickup to the bus station a few days later.
Libby EllisAdelaide, Australia
Francine not only showed us her city on a walking tour, she introduced us to the wonderful public transport system which we were able to take advantage of for the rest of our stay. A wonderful city and a great guide. Thank you.
Excellent service. Very nice persona
Bryan MarvisUnited States
Francine is simply a gem! She is a kind, charming, intelligent, and wonderful person to spend time with, and I would recommend her as a guide to all!
TOUR GUIDE RESPONSE: Thank you for your nice comments I hope your trip full feed your expectations Good luck in your next trip
Patricia DerricksonUnited States
Francine did an excellent job of answering questions and communicating prior to the tour, arrived at our meeting point as scheduled and completed all the points of interest we had requested and many, many more. She is very well educated in the culture and history of Quebec City and province, giving us much information on the area and sites as we toured. I would definitely use Francine again and would highly recommend her to those interested in the many benefits of a very personalized individual tour.
TOUR GUIDE RESPONSE: Thank you for your nice comments.It was a pleasure to be your guide Francine
Barbara AmbosUnited States
This was the first time we did a tour with Tours by Locals. We really enjoyed our three hour walking tour of Quebec City. Francine was very knowledgeable and enjoyed listening to her about the history of Quebec City. I would recommend requesting Francine.
Janet DePaulUnited States
Francine is an excellent guide. She is knowledgeable and disseminates information in an interesting and entertaining way. Have great advice on restaurants and things to do and see. Highly recommend her.
Sue KaufmanUnited States
Robert F.Greenville, SC, United States
Marion LillUnited States
This was the best tour I have ever been on, anywhere. My family members were also greatly impressed with the tour. The tour guide was knowledgeable, personable and accommodating. The tour the guide designed was a wonderful experience. Great stops, great treats for sale. (Homemade ice cream, candy, cider, maple syrup. Yummmm.) Beautiful scenery. A well timed and comfortable trip. From now on I will ALWAYS check tours by locals before I book anything else. Thank you Francine for a delightful day
TOUR GUIDE RESPONSE: Thank You Marion for your nice comments.It was a pleasure to be your guide
Joseph ProsserUnited States
I've been to Quebec City before and taken a bus tour. No comparison! Having Francine as a personal guide was like having a friend show us around. Her knowledge of the region is extensive and we enjoyed every little morsel she could give us. A bike race hindered our moving around in town, but getting to see some of the race was a plus. Had a nice lunch too. Francine tolerated my attempts to speak French, so I give her a perfect score. I just can't believe she has never tried poutine.
Douglas AltenbernNashville, TN, United States
Francine gave us an excellent overview of Quebec. Would recommend her to others.
Douglas AltenbernNashville, TN, United States
Interesting and informative. Good job.
Peter BurlowUnited Kingdom
Francine was pleasant, spoke good English and knowledgable about Quebec. We spent a pleasant 3 hours with her.
TOUR GUIDE RESPONSE: Thank you very much for your nice review and for having been very generous with me Francine
Russ AppletonUnited States
Francine was very knowledgable about and proud of her city and provided a wonderful personal tour. My wife and I enjoyed listening to her and we maintained a steady and warm conversation throughout the tour. A great introduction to Quebec City.
Christine WilliamsonUnited States
Carl Powellfrisco, TX, United States
James CassUnited States
Donald WileyUnited States
Francine met us at our hotel for a walking tour of QC. She was knowledgeable and a pleasure to be with. She explained so much of the history and the backgrounds of the buildings and personalities of their residences. She rewarded us with info. on where to get great meals at great prices. Thanks Francine from Don and Rosie in Nashville
Thad DeFauwUnited States
Francine was very knowledgeable and accomodating on our tour. The tour was for my partner and I, and my parents. My parents walked very slowly, and Francine accomodated by stopping frequently for us and finding places to sit while she explained the sites. She totally tailored the tour for our needs, and my parents got a lot out of it. My partner and I have been to Quebec City before too, but we also learned a lot! It was a great tour, highly recommended.
Jack WardenUnited States
Francine was very nice, but we want to hear more on the old section of Quebec City & history. The driving part was good, but the walking section was not. She was always 25 feet ahead of us. My husband is a slow walker and we always felt we were at a run just to try to keep up. We were a little tired that day, but she should of walked at our pace. Need more on Citadel.
TOUR GUIDE RESPONSE: I am sorry that you felt disconnected from me,that day the sidewalk was crowded and it was not easy to walk side by side with 3 people.I stopped to wait for you as much as possible and also started the tour 3 hours later to accommodate your requests.Please also note that the Citadelle was not a part of the tour that you booked. I will take your comments into consideration for the future, thank-you. Francine
James StroudUnited States
We contacted Francine about our tour in early May. We wanted a tour of Québec city that a local, unbiased citizen would give us which was things that they thought were interesting and worth seeing in the city. Francine did a wonderful job of coming up with a tour which was just wonderful. She is personable, she is very knowledgeable, and I definitely would use her again were I coming to Québec City.
TOUR GUIDE RESPONSE: Tanks again ,you are welcome here
James StroudUnited States
We had set up tour of the Wendake Native American village for our 1st half day in Québec city Québec. When our boat pulled in to the harbor they transported us to our hotel. The people in the hotel got in touch with our guide, Francine. True to her word she arrived at 1 PM on the dot. She turned out to be quite good at her job and very personable as far as my wife and I were concerned. It was a long taxi ride up to the village and she explained things as we went so that we would understand what was to hap
TOUR GUIDE RESPONSE: Tanks for your coments
Charl ButlerUnited States
Wonderful lunch and afternoon with Francine in Quebec City. We were there for a very short while and she made the most of it for us. Thanks Francine!
Celia RubinUnited States
Francine was very personable and knowledgeable. She was engaging, explained the history in a way that kept us interested the whole tour. We learned a lot and thoroughly enjoyed out time with her. Celia and Doris
Suzanne CliffeUnited States
Francine did a very nice job showing us both the upper and lower parts of the city. Excellent English do we had no problem understanding her. We enjoyed the tour thoroughly and would highly recommend Francine as a guide.
Judith PeregoffUnited States
Frazor EdmondsonUnited States
Francine was great. We had a little bit of a cold day, but Francine took us to places sheltered from the winds for a great tour of the old city. Francine mixed comments on architecture, history, politics, local food options and general information into a great blend of information for us and our two teenagers. Really nice and highly recommended.
Chris MansourUnited States
TOUR GUIDE RESPONSE: Thank you very much and ..come back Francine
Robert TigelaarUnited States
Francine was an absolutely charming, personable, and extremely knowledgeable guide for our walking tour of Quebec City. A true local who's lived in the city virtually all her life, she is proud and passionate about Quebec and it's history, and obviously enjoys what she's doing. A great afternoon at a very comfortable pace - we can't recommend her highly enough!
TOUR GUIDE RESPONSE: Thank you so much for your nice comments Hope you will come back soon Francine