John WoodyUnited States
We enjoyed the tour VERY MUCH; it was one of the high points of our visit to Ottawa. Colette was informative, entertaining and a delight. Thank you, Colette. John
TOUR GUIDE RESPONSE: John, I appreciate your kind words. Your family was a delight to be with. How lucky you are to travel with them in this way. Colette
Cynthia MarionUnited States
Collette offered excellent commentary about the history of Ottawa. Unfortunately she was 25 minutes late for our previously agreed upon 9am at Novotel Ottawa. We arrived at our Hop On Hop Off bus late and only a few of my group were able to get on the top deck of the 2 decker bus. Also, she was planning to use only her voice in downtown Ottawa to communicate with our group of 20 people. The city is too noisy for this. I asked her to use my mobile address system.
TOUR GUIDE RESPONSE: Cynthia, I do apologize for my lateness. Although we arrived before the bus departed, it was too late for good seats. I am truly sorry this happened. You planned an excellent day for your group & I was pleased to be a part of it. To make up for this, I will gladly provide you a free 2-hour walking tour, should you return to Ottawa. I also want to thank you for letting me use your mic and recommending I purchase one. I've already ordered one. Colette L.
George BoleyUnited States
Guide was very knowledgeable, performed as agreed and kept to schedule. I would use service again
TOUR GUIDE RESPONSE: Thank you for the review. I had a lot of fun with your group. I do hope you visit Ottawa again.
Colette was very knowledgeable and was able to customise a tour to exactly what we were looking for. Colette pointed out a lot of unique things that I did not know existed in the Market. Great Tour!
TOUR GUIDE RESPONSE: Thank you Corey. If you want to know anything else about the Market, do not hesitate to ask. BTW - The "Hat Pin Revolution" happened in 1916. Colette L.
Colette was AMAZING! She personalized our tour, was extremely flexible and kept my 10 year old son engaged. Colete is extremely knowledgeable and took great care of us. I HIGHLY recommend using her to tour Ottawa.
TOUR GUIDE RESPONSE: Thanks Tania. It was a pleasure spending the time with the two of you. Have a safe trip home.
Marilyn WeillUnited States
Wonderful personalized service. Colette made Ottawa a very special experience
TOUR GUIDE RESPONSE: Thanks again and thanks for teaching me a new word! Colette
Marilyn WeillUnited States
Colette is one of the best tours by local guides I have encountered. She is very knowledgeable and prepared. She lives her city and we both learned so much from her. In addition, Colette was adaptive to our needs at every level, the total experience was marvellous!
TOUR GUIDE RESPONSE: Thank you so much. it was fun being out with the two of you and showing you just how lovely my city is.
Amazing tour. Colette was professional, fun, easygoing, and beyond knowledgeable. I am comming back next year and will book with Colette again for sure, I want to see more! I can not express how greatful I am to people like her that go above and beyond to bring the knowledge and love of Ottawa to the rest of us who know so little. Definitely best money spent and very, very worth it. Thank you TOURS BY LOCALS and a special thank you to Colette
TOUR GUIDE RESPONSE: Thank you very much Tammy. I am pleased that you and your family enjoyed themselves. There certainly is a lot to see and do in Ottawa. I look forward to seeing you next year. - Colette
We were very happy with our guide, Colette. She has an excellent knowledge of the history of Ottawa.
TOUR GUIDE RESPONSE: I am glad you enjoyed the tour. Thanks for the review.
Best tour ever! Very knowledgeable, pleasant, way to go
TOUR GUIDE RESPONSE: Thank you so much. It was fun showing off my beautiful city to you and your family.
Brian Jim OnUnited States
TOUR GUIDE RESPONSE: Thank you for the 5 star rating. I had a lot of fun telling and showing you and your family about my lovely city. Our shared love of history was great. Thanks for the Beaver Tail, the chocolates and the great time.
Our guide Colette was fantastic. Everything was very professional but also very friendly. We were never rushed, and how she explained everything made it much more interesting. She stayed a little over the time we had booked which was appreciated We saw every thing we could have hoped for in the short time we were in Ottawa. We can not say enough about the service you offer
TOUR GUIDE RESPONSE: Thank you so much Bob. I am glad we had time to drive to the Champlain Lookout and visit Lee Valley Tools. I hope the rest of your stay in Canada was just as good.
TOUR GUIDE RESPONSE: Thanks Aju. You and your family were a treat to be with. I hope to hear from you again. Colette
David ChapmanNew Zealand
Colette is passionate and very knowledgeable about Ottawa. We had a wonderful tour that was well organised and interesting. Colette had planned a very varied day for us and we saw things we could not have possibly seen on a bus tour or on our own. Colette was able to provide detailed information and history about many aspects of Ottawa.It was a most enjoyable and worthwhile tourled by a great tour guide.
TOUR GUIDE RESPONSE: Thanks David. I had a lot of fun with you and your family. Since your visit, i've made it a point to learn more about the people who settled in this region. Your questions inspired me. Colette
It was a very interesting tour with historical background. Colette gave us also a lot of tips for our further sightseeing tour. So it is the perfect start up for a town like Ottawa.
TOUR GUIDE RESPONSE: I am glad you enjoyed your tour Stefan. I hope you the rest of your stay was wonderful.
Tour was great, tour guide, very friendly, prompt, informative and considerate.I had a special request about something I wanted to visit and photograph and she made it happen. My guests who were visiting from outside the province were equally pleased and realized what a beautiful city we live in and learned a lot of the history of our capital.
TOUR GUIDE RESPONSE: Thanks Edythe. It was a pleasure showing you the city and tell you about its great history. And I am pleased you got to visit with Oscar.
Robert BurkholderUnited States
Through Collette, we learned a tremendous amount of Ottawa history, and saw many interesting places. She was knowledgeable, competent, and always interesting. The three hours went by very quickly. Highly recommend this tour and her.
TOUR GUIDE RESPONSE: Robert, I had a lot of fun showing you and your wife my beautiful city. I am glad you liked my stories about Ottawa's unique history and the tour. Thank you for your kind words.
Colette was a most pleasant accommodating guide who had encyclopaedic knowledge and provided my wife and myself with a comprehensive tour tailored to our specific interests. My wife had limited mobility and Colette far exceeded expectations in accommodating our needs. Her pleasant personality and humour were a credit to Tours by Locals and she must be congratulated .
TOUR GUIDE RESPONSE: Alan, thank you so much for your comments and recommendations. I had a wonderful time and feel I learnt a lot from you as well. I hope the rest of your Canadian holiday was just as nice. Colette L.
TOUR GUIDE RESPONSE: Thanks Matteo. It was great fun showing you my beautiful city and telling you all my stories. I hope you enjoyed your tour of the Parliament Buildings and the rest of your Canadian visit. Colette
What a great tour. Colette was knowledgeable, flexible, entertaining and very pleasant to spent our time with. Our time with Collette and her driver helped make our time in Ottawa a highlight.
I had a great day with Colette. She has some great stories and adds lots of local colour. We had discussed my interests via email before I arrived so that the tour was truly customized. Colette adapted the tour as we went along to fit to the time I wanted to spend at each location as well as working around parking and traffic situations at the various venues. I especially enjoyed the gardens and natural areas that are not well known. I got some great pictures and memories.
TOUR GUIDE RESPONSE: Thank you Jerine. I had a wonderful time showing off my beautiful city and sharing my favourite locations with you. I wish you the best in all your travels. Colette
Mark K.United States
TOUR GUIDE RESPONSE: Sorry the tour ended earlier than planned. As soon as I returned home from our tour, I asked Tours by Locals to deduct a portion of my fee and pass the savings onto you. I do hope you enjoyed your visit to Ottawa and return again.
TOURSBYLOCALS RESPONSE: The traveler was issued a partial refund by the guide.
We really enjoyed our tour with Colette. She arrived at our hotel early to pick us up and escorted us to her very clean car. Colette guided us around Ottawa with very informative commentary and stopped at the sights that interested us. She was excellent to stop for photo taking and knew all of the best vantage points for the best pictures. Our trio included two ladies in their 70s and Colette's driving tour was excellent to accommodate some mobility issues. Thank you Colette. Karen, Carol Ann & Pauline
TOUR GUIDE RESPONSE: Thank you! I am glad you enjoyed your tour. I am sure you have some great photos to share with family and friends. Do come back to Ottawa. There is so much to see and do.
Ann WeesUnited States
My customer, King Cole Tours, were extremely pleased and will be booking this same tour for 2015. Colette was outstanding and they only want to use her again next year. Thank you, Colette for your wonderful attention and great touring knowlege of Ottawa. You truly made this tour and the motor coach customers extremely pleased with your services.. Thank you again, Ann Wees, Director of Sales, Riveredge Resort and Conference Center, Alesandria Bay, New York, USA.
TOUR GUIDE RESPONSE: Thank you so much Ann. I had a great time showing off the city to your clients. I look forward to more tours with you and your customers.
Wayne SandersUnited States
Colette was very knowledgable about the city she guided. She knew the highlights and how best to show them. She did more than just spew out random facts. She also did us a favor by taking us to the train station after the tour, thereby saving us time and money. I highly recommend Colette.
TOUR GUIDE RESPONSE: thank you for your kind words. This was a fun tour. I hope to get many more like this one. Colette
Colette gave us an amazing tour of Ottawa, we learned so much about this wonderful city. We had made an error on the tour date and didn't realize it until a week before. She was able to still fit us in, fortunately she only had a morning tour that day so after her morning tour she still gave us our 8 hour tour that day. Colette had a very full day of touring but always remained so cheerful & energetic. She really goes above & beyond, you can tell she loves her job. Thank you again Colette!
TOUR GUIDE RESPONSE: I am always pleased to show off my beautiful city. I am glad I was able to fit you in. Thanks for the comments. Colette
This was my first visit to Ottawa and my decision to take a personal tour made my fast visit very satisfying. Colette was a joy to have as a tour guide. She was friendly, accommodating and relaxed - but best of all she was a wonderful story teller. Because of her, I came away seeing more than just buildings or scenery - I learned the stories behind them. I would highly recommend Colette to anyone who is looking to experience Ottawa first hand.
TOUR GUIDE RESPONSE: Thank you for your kind words Carol. It was a treat to show off our fair city and tell you all about our cool history.