Deborah M.BOQUETE, CH, Panama
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.
Brad KardatzkeUnited States
Catherine is an exceptional guide. Her knowledge of Shanghai really made our trip a great experience. She is always willing to answer questions. She went above and beyond to make our trip great.
TOUR GUIDE RESPONSE: Thanks so much dear Brad :) hope you are happy all the time :)
Steve GlickmanUnited States
Catherine was great! We had a special request -- to track down the mission where my wife's grandparents were missionaries in the 1930's and 40's. She did a great job doing detective work and interacting with the older people in the neighborhood to try to trace the old building. It turns out to have been leveled about 10 years ago, the experience in an off the beaten path old neighborhood was well worth it! Following that ... we have a more traditional excellent tour! You can't go wrong with Catherine
TOUR GUIDE RESPONSE: Thanks so much dear Steve, and hope you have good day in China and let me know if you are here .
Mike HonourWestminster, LONDON, United Kingdom
Cathy took the time to talk to us, find out about our interests and structure our tour in such a way that it covered everything we wanted. I cannot recommend her highly enough. She has a good sense of humour and was fun to be with as well as extremely informative and knowledgeable about Shanghai, it's culture, art, history, politics, food and not to forget the best shopping!
TOUR GUIDE RESPONSE: Thanks so much , dear Mike, wish you also have a good luck in Shanghai and HK, and hope to see you in London.:)
Catherine was on time, very efficient and adaptable with our requests. She was very helpful with general information about shanghai. Very kind and pleasant .
TOUR GUIDE RESPONSE: Thanks so much , wish you have good day in Disney and SHANGHAI :)
Carol SnyderUnited States
Catherine contributed greatly to our final day of vacation in Shanghai. She is energetic and knowledgeable and always concerned about our safety and comfort. She was also fun to shop with.
TOUR GUIDE RESPONSE: Thanks so much , dear Carol :)
Deno BarrogaUnited States
Arthur ShorrUnited States
Brenda HarrisUnited States
Catherine did a great job getting us to all of the places requested in such a short tour time. We loved the water town and our experiences in Shanghai. She has a great attitude with a smile and excellent English. Our driver was great as well. Great tour!
TOUR GUIDE RESPONSE: Thanks so much Brenda , wish you have a good trip back home :)
Andrew TsuiUnited Kingdom
Our tour guide Catherine was very professional and able to tailor our travel itinerary based on our needs. She is friendly, knowledgeable and very approachable.
TOUR GUIDE RESPONSE: Thanks so much for your comment. :)
Arthur FriedmanUnited States
We had a great day with Catherine in February 2017. We worked with her via the net to tailor a tour to our liking and her execution was just perfect. Catherine is personable, knowledgeable and energetic. We were particularly impressed with "side sights" and Catherine's explanations which gave us a much better insight into Shanghai, activities that one doesn't see on the traditional tour circuits. Catherine has very good English language skills and we would certainly engage her again for extended tours
TOUR GUIDE RESPONSE: Thanks so much and wish to see you again
Raymond RamseyUnited States
Catherine was an excellent guide for my wife and I while in Shanghai. Our schedule was easily adjusted when we needed to make a change. She was prepared and on time and easily understood and always added information about local culture. I would highly recommend Catherine for anyone needing a professional Tour Guide while in Shanghai
Raymond RamseyUnited States
Catherine was an excellent guide both days for us while in Shanghai. She was punctual, detail oriented, easily understood, and flexible with our schedule. I would recommend Catherine to anyone needing a tour guide while in Shanghai.
TOUR GUIDE RESPONSE: Thanks so much :)
Theresa CollaryUnited States
Catherine was amazing. Her English is great and she really tailored our tour to our needs and was flexible with the heavy rain.
TOUR GUIDE RESPONSE: thanks dear, it is my pleasure to meet all of you. :)
Ana QuiñonezDesign Center, Guatemala
TOUR GUIDE RESPONSE: Thanks Dear Ana
Daniel LebishUnited States
Catherine did a wonderful job. She was very engaging and focused on what we needed and wanted to do. The tour to Watertown was a beautiful and relaxing day after two weeks of touring China. She made the day memorable.
Catherine and the driver she organised were very helpful and took very good care of us. The water town was amazing and well worth the drive to experience it. Catherine knew alot about the history and tradtions of the region which made it very interesting.
TOUR GUIDE RESPONSE: Dear Pauline, thanks so much for your feedback. :)
Reid B.pacific palisades, CA, United States
Catherine was fantastic! She arrived early, and was fully prepared. She is knowledgable and professional. We had a great time!
TOUR GUIDE RESPONSE: Thanks so much dear Reid.
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Frank KamanUnited States
Catherine provided a wonderful experience of Shanghai! We exchanged many emails prior to this trip. She was always prompt in responding & was very flexible when discussing our plans. Her enthusiasm and great sense of humor made for a truly fantastic experience. I cannot thank her enough for providing a most memorable experience. I will not hesitate to contact Catherine again when I visit Shanghai next time! Thank you !
TOUR GUIDE RESPONSE: thanks so much for your kind words:)
Sultan BhimjeeKamuela, HI, United States
Catherine provided us a customized version of this tour - see that for comments.
Sultan BhimjeeKamuela, HI, United States
Catherine was right on time, provided us with a very enjoyable day in Shanghai, with a fantastic driver and very comfortable van. Yuyuan Gardens is a must see! Shanghai is growing so fast that it was almost like we had never been there before and we last visited in 2007! Thanks for a great day, Catherine.
Robert AllenNew Zealand
Catherine was very helpful and enthusiastic and made negotiating Shanghai much easier. She took us around Zhujiajiao (a canal town), hunted down a great Chinese Vegan restaurant for us, took us to a good fabric market as well as the old town. Whether it was taxis, shopping, eating, sightseeing, it was just a lot easier with her around. She was very flexible and happy to respond to our changing wishes.
TOUR GUIDE RESPONSE: Thanks so much for your feedback, I am so happy to meet you. Hope to have chance to see you in future, and whenever you come, here is your friend .
Catherine was a good tour guide and for a non architect improvised well. She brought along a young architect to help with the tour who found it difficult to communicate and Catherine was generally interpreting for her. Also, the range of sites visited was limited. Nevertheless, they were very friendly and tried very hard for us to have an enjoyable experience which was appreciated.