David BundyUnited States
Frederic JacobyUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Frederic JacobyUnited States
Pleasant Guide. Enjoyed the visit and introduction to the city
Patricia SmithUnited States
Chau Lee "Joe" was right there at the port when the six of us women got off the ship. No problem finding him. He has such a great sense of humor and his English was very good. He kept us on track which wasn't easy for him with 6 women. We all had a wonderful experience. I've have always taken ship excursions but after this, I will definitely do a Tours By Locals tour again.
Joe and Ben did a fantastic job. We really enjoyed our day, the guys were very knowledgeable about all the stop and looked after us wonderfully. Thanks for the great day.
Listening to his English needed some concentration at times but he was very informative about different subjects. He spent a lot of extra time with us and was flexible in complying with our wishes.
TOUR GUIDE RESPONSE: Dear Franka. Many thanks for your comment. I am much appreciated and would tell it to my future customers. All the best. Your local guide Chau
Vivian EneverUnited Kingdom
We felt he could have been a bit more informative and attentive. He walked ahead of us quite a lot and seemed to be on his phone quite a bit, although often it was because he needed to call a cab which was necessary of course. He didn't take us to the Reunification Palace and one or two other essential sites so we felt we didn't get an overview of Ho Chi Minh City's past and present. He didn't describe or explain things as much as we would have liked. We did however enjoy the Eco village.
TOUR GUIDE RESPONSE: Dear Vivian, Greeting from Ho Chi Minh city.' Many thanks for your review. it would help me to improve my services for a better future. I was a bit surprise about what you said I did not take you to Reunification Palace.. Could you please have a look a gain the Itinerary Agreed between You as a Traveler and Your Past Local Guide as Service Provider. The Itinerary does not include The Palace and the Museum, but I would offer you a War Museum. Many thanks for your review. Best Chau
Christopher DixonNew Zealand
TOUR GUIDE RESPONSE: Dear Christ, Many thanks for your rating. I am looking forward to welcome your family on another adventure trip with me. All the best Your local guide Joe
Sai GundavarpuUnited States
Mary L.United States
Abigail ClarkUnited States
Chau was a fantastic guide and made our families HCMC visit memorable. Being able to get among the locals rather than a big tour bus is a must. We chose not to take the cruise ship offering and will do it every time. The personal service is just the best. Chau had perfect English and would recommend him to anyone. Thank you Chau - the Bahn Mi and coffee was the best.
TOUR GUIDE RESPONSE: Dear Kurt Plummer, Greetings from Saigon city. Many thanks for your nice words. Your great comment would let me know that experience a new place must be with a local guide and personal services. Once again, Many thanks for your recommendation and would love to receive your friends,relative visit to my city. All the best Your local guide Chau
Jerold KarabenshUnited States
Tries very hard, but needs to pick up information on some of the sights he took us to.
TOUR GUIDE RESPONSE: Dear Jerold. Many thanks for your feedback.it would help me to improve services alots for the future clients. Once again.Many thanks for choosing me as your local guide. All the best Chau
Gillian YoungUnited Kingdom
We would have given six stars if it was not for the terrible traffic in the city. Chau was a very good guide and it was great to do the tunnels with just two of us. The bike ride was the best that we have done it was a real treat to see the real vietnam countryside. Thank you Chau
TOUR GUIDE RESPONSE: Dear Gillian Young. Greetings from Ho Chi Minh city. Many thanks for your nixe comment. I am glad that you had a great time and experienced the real Voetnam countryside. Once again.many thanks and look forward to welcome you on another trip. All the best Chau
Abraham SteinUnited States
Chau was an amazing guide. He was smart efficient and lead a great tour! We had an awesome time with him and worth every penny!
TOUR GUIDE RESPONSE: Dear Eryn, Greetings from Ho Chi Minh city. I am glad to hear that you all enjoyed Mekong Cycling and Kayaking trip. I tried my best to make sure you both experienced the real Mekong land and River. All the best Your local guide Chau
Joan YoungUnited States
Geraldine RubeyUnited States
Chau was terrific and really knows the city. He was very accommodating to all our requests.
TOUR GUIDE RESPONSE: Dear Geradine Rubey, Many thanks for choosing me(Chau) as your local guide in Ho Chi Minh city,Vietnam. I am much glad to know that you had a great time with your tour. All the best from Vietnam Your local guide Chau(Joe)
Mary McEachronUnited States
This was a great tour, and Chau is an outstanding guide. He is engaging and informative, and he could not have been more considerate of our wishes! He asked what we were (and were not) interested in seeing and tailored the tour for us. Highly recommend.
TOUR GUIDE RESPONSE: Dear Mary Mceachron, Greetings from Ho Chi Minh city. Many thanks for your nice comment.It will let me know that I have been doing a right passion to offer my clients a real experience of my beautiful city. Once again, thanks very much and look forward to welcome your friends coming soon. All the best from Vietnam Your local guide Chau
Barbara J.United States
Joe picked us up just outside the Phu My port gate right on time. There were 6 of us and the van was quite comfortable for all of us. Highlights of our tour were a visit to an old Buddhist temple, a local's food market (no souvenirs in sight), and a walk around the Colonial district. We had traditional pho for lunch and an iced Vietnamese coffee for a snack. It was a long drive from the port to the city center, so we did not have a lot of time in HCMC but we felt that we got a great overview of the city.
TOUR GUIDE RESPONSE: Dear Barbara Jones, Greetings from Ho Chi Minh city. Many thanks for your nice comment. It would be a great news for me to know that I have offered customers a right services to make sure they could see the real Saigon City. Once again,many thanks for choosing me(Joe) as a local guide in Ho Chi Minh city,Vietnam. I am looking forward to welcome you or your friends to my city. All the best from Vietnam Your local guide Chau(Joe)
Great tour with biking and kayaking in the Mekong Delta Region! Chau showed us lot of beautiful places and new food to try The drive back to the ferry was quite tense but we made it eventually :) I would definitely recommand.
TOUR GUIDE RESPONSE: Dear Noemie, Many thanks for your comment. I will try my best to improve my services for the next clients. I am very glad to share my passion to those who would love to experience the real Mekong countryside. All the best from Vietnam and would love to see you another trip. Best Your local guide Chau
Sandra SharkeyUnited States
David LittlePompton Plains, NEW JERSEY, United States
Chau has a great sense of humor and is very knowledgeable. A native of the area, we could not have been more immersed in the culture than our trip to the Delta with Chau. We got to visit the "real" sites, not just the tourist spots. Chau trip was quick and comfortable. We used 4 different types of transportation and visited several unique sites and a market in the Ben Tre area of the Delta. This is the trip to take; you'll come away with a great perspective of the Delta & its people. Excellent english
TOUR GUIDE RESPONSE: Dear David, Greetings from Ho Chi Minh city,Vietnam. I am much appreciates your feed back.I will be a strong motion for me to keep my passion and improve my services for future clients. All the best from Vietnam Your local guide Chau
James RaefordUnited States
very knowlegeble veryfriendly went out of his way to make our tour a success
TOUR GUIDE RESPONSE: Dear James, Greeting from Saigon city. Many thanks for your comment.I am glad to hear that you all enjoyed the trip. It was a great way for me to improve my services to serve people who would love to experience the real Vietnam. Your local guide Chau.
Chris MackanessUnited Kingdom
Chau (known as Joe) met us on time in air conditioned spacious van equipped with bikes, kayaks and plenty of water. We had asked to go off the beaten track and see the real Mekong and we were not disappointed (saw only 2 tourists in 3 days). He was knowledgeable on local wild life and fauna and showed us how to crack coconuts and and make spoons from the shell. Plenty of cycling, boat trips and when 1 kayak broke he soon requisitioned a local sampan to fill. If you want adventure, Chau has it.
TOUR GUIDE RESPONSE: Dear Chris, Greetings from Saigon city. Many thanks for your comment and I am very glad that your family enjoyed the Mekong adventure trip. once again,much thanks for your recommendation and looking forward to welcome your family back for another adventure trip in Vietnam. All the best Chau
Fran RotterUnited States
It was a nice tour
TOUR GUIDE RESPONSE: Dear Fean. Many thanks for your comment.I am much appreciated. All the best from Vietnam. Your local guide Chau
Joe drove safely and had things nicely arranged with boat drivers. We were surprised that lunch was an extra charge as it had been listed in our itinerary. Joe was a nice guy but did not appear particularly engaged or passionate about sharing information. He answered questions we asked openly and clearly.
TOUR GUIDE RESPONSE: Dear Debbie, Many thanks for your great comment.It will help me a lot to improve my services. For Extra lunch, Please help to read carefully What included and What Not. I have stated in the itinerary that Lunch not included and I will recommend you a local restaurant.I hope that you had enjoyed the restaurant I have recommended for you. Wishing you all the best and enjoy your trip in Vietnam Your local guide Joe
Bjørn Erik EvenrudNorway
Chau was our guide during our two days long visit to the Mekong delta. Chau was a wonderful guide. He was good at adjusting the activities and the journey along the way to our needs and wants. That is what you wants from a guide when traveling with children! Chau took us to fabulous dining and accommodations, which we never would have found on our own. He shared his knowledge of the area in a really interesting and pleasant way. We will definitely use Chau again next time we go to Vietnam.
TOUR GUIDE RESPONSE: Dear Erik Evenrud. It's great to receive your feedback. I am very happy to know that your family had a fabulous time with me. Your family was very nice.expecially two your sons.they are great kids. I am also glad to know you were experience the true Mekong Delta.its alway worry me when I make a tour. All the best from Vietnam and I hope to see you again in the near furture for Vietnam bike tour. Your local guide in Vietnam Chau
Barbara MeyersUnited States
TOUR GUIDE RESPONSE: Dear Marbara, Many thanks for your rating. It will be a great motivation for me to develop my passion. All the best from Vietnam Your local guide Chau
Katherine MahjoubianHong Kong
We had an AMAZING day! I am not a big Kayaker so Chau Le (Joe) added a seat to his and we doubled. My husband had his own. We got to take a look not only at the Mekong River markets (much was closed b/c of Tet - Chinese New Year) but also the back streams and passages. We were a site to see and many local children AND boaters really gave us looks! We had a gorgeous - fresh lunch at a lovely riverside restaurant. We then had a another cruise before heading back. It IS a long drive - but worth it!
TOUR GUIDE RESPONSE: Dear Catherine Many thanks for your positive comment.It will be a great motion for me to develope my passion of travel. All the best from Vietbam Joe
Maya KheraniUnited States
TOUR GUIDE RESPONSE: Many thanks Maya. I do hope you all enjoyed the adventure trip. All the best from Vietnam Your local guide Chau
Melody BushUnited States
This your was amazing! If you are interested in a current and a historical perspective of Vietnamese life, this tour is wonderful. You get to see how the locals live, taste some amazing food, glide through the Mekong Delta area with wonderful sights all around. Our guide was terrific. Do not miss this tour
TOUR GUIDE RESPONSE: Dear Melody Bush. Greetings from Saigon city. I am glad to hear that you guys enjoyed the trip. As a local guide.I tried my best to make sure you all experienced the real Vietnam with memorable trip. All the best from Vietnam Your local Guide Chau(Joe)
We had a blast, guides are very friendly and we felt safe on their motorbikes!!! It is a must to fully enjoy visiting Saigon!
TOUR GUIDE RESPONSE: Many thanks Rosalie All your comments are the best way for me to improve my services and passionate my work to serve you better. All the best Your local guide Chau
Bill MinorUnited States
Our tour guide was Chau L He was exceptional. Very flexible as we explored the sights. He was very informative and we considered this the best tour guide on our cruise. I strongly recommend. Bill
TOUR GUIDE RESPONSE: Dear Bill, Much appreciated your comment. It must be a great sound for my job to make my passion and service better. All the best Your local guide Chau
Steve VosperUnited Kingdom
Excellent day out with Chau. He tailored our itinary to suit our request. We wanted to some cycling and vist Cu Chi tunnels and Chau arranged this, making sure the cycling was not too streneous and ok for my 9 year old son. Very friendly and knowledgable. Thanks.
TOUR GUIDE RESPONSE: Dear Steve, Many thanks for your feedback. It will be a great motion for me to passionate my work and improve my services to serve like minded people in the furture who want to see the real Vietnam countryside with Chau. All the best Your local guide Chau
Luke WilliamsUnited Kingdom
Joe and his driver were wonderful kind accommodating and generous hosts, making sure we saw the best of the unseen tourist haunts and local people and industries. Nothing was too much trouble and he was keen to learn about our culture too which made for good chats. Truly lovely guys and great hosts, who gave us an adventure to always remember. Thank you joe ☺️
TOUR GUIDE RESPONSE: Dear Luke and Jackie , I am glad to hear that you had enjoyed the trip.it will always make me to try my best to make sure you all experience the real Vietnam. All the best Your local guide Joe
Martha WarnerUnited States
Chau did an excellent job arranging the tour for us throughout Ho Chi Minh and the Mekong Delta. He knows some amazing out of the way places to guide this tour. The van he provided was large, air-conditioned, and comfortable for our group of four. The bike ride through the villages and the kayaking were much fun.
TOUR GUIDE RESPONSE: Dear Martha, Many thanks for your feedback. Iam very happy to know that you guys enjoyed the trip. I am an adventurous guide so that I made some tours like on other. Wishing you happy life All the best from Vietnam Your local guide Chau L.
Amy CharleyUnited States
Joe was an amazing guide! We were two families traveling together with children (ages 14 and 17). Joe planned a trip that incorporated everything we wanted from biking to kayaking and eating at local "off the beaten path" restaurants. Some of our favorite activities were the motor bike food tour (a must!!); singing karaoke with the college students who drove the motor bikes; trying local foods; exploring the Mekong Delta; floating villages; fishing; snorkeling; and many more adventures! Thanks Joe!!!
TOUR GUIDE RESPONSE: Dear Amy, Many thanks for your feedback.I am much glad that your family enjoyed the trip and experienced the real vietnam. All the best from Vietnam Your local guide Joe Le
Wade PetrowichUnited States
My family and I are world travelers. Have been to 30 countries. Chau is in the top 3 for sure. He was amazing. We were not just clients to him. We were humans. He made us feel like we were old friends visiting him again. I highly recommend Chau to all of you going to Saigon. We designed our own custom tour with Chau and he went above and beyond what our expectations were. He is just the best at what he does.
TOUR GUIDE RESPONSE: Dear Wade, Many thanks for your comment and I am happy to hear that you guys enjoyed the customized trip. Yes.. I want to do something unique from the rest of the others... Once again, thanks for everything and keep enjoy your life. Your local guide Chau L.
Robert QuistUnited States
TOUR GUIDE RESPONSE: Dear George, Many thanks for your rating.it will be a strong motion for me to improve my services. All the best from Vietnam Joe le
We have only good things to say about this well-designed, informative, active tour of Saigon's suburbs and countryside. The bicycles are new (Trek brand), and helmets are provided. Joe, our guide, was prompt, professional, engaging, and kind. Cruise ship passengers: if you can cycle 30 km on level ground, skip the big-bus tour, and choose this one!
TOUR GUIDE RESPONSE: Dear Douglas Hull, Many thanks for your comment.It would be great to hear that your guys enjoyed Saigon discovery by bike. Wishing you relax and Enjoy the lifetime. Your local guide Joe
Anne GolledgeUnited Kingdom
We had the most fantastic day with Joe and his colleagues. Their organisation, local knowledge and friendlyness was brilliant. We would absolutely recommend this tour to anyone. Well Done Guys.
TOUR GUIDE RESPONSE: Dear Anne, Greetings from Saigon city. Many thanks for your feedback. It would be great for me to improve my services and also to passionate my work. All the best from Vietnam Your local guide Joe
Robert VonderwerthUnited States
Everything was perfect. We had a great time and loved the personal attention. The vehicle was clean and the air conditioning worked great. I'd highly recommend this service again in the future.
TOUR GUIDE RESPONSE: Dear Robert, Many thanks for your feedback. It's will be a strong hold for me to share my real experience about Vietnam for those who tour with Joe. All the best from Vietnam Relax and Enjoy your lifetime. Local guide from Vietnam Joe Le
Brenda KobackerUnited States
What a wonderful day we had. Chau (Joe) planned our whole day trying to get everything in. Compared to the cruise ship we do four items to one. I think our best pictures will be from Vietnam since everything was so different then other places such as sanpan boating to a ride on back of a horse drawn cart. Trying all the fruits with tea and singers. Joe, you are a fine wonderful gentleman, keep up the good work making people happy..The very best to you and your family.
TOUR GUIDE RESPONSE: Dear Brenda, I am very glad to receive your great comment.It will be a stronghold for me in my work and show worldwide travellers a real Vietnam. All the best and enjoy your life. Your local guide Chau(Joe)
Lance SilvermanUnited States
Fantastic tour! Great guide with a very authentic tour of the Mekong delta. Did not feel like a touristy tour. Great feel for local culture. Met amazing people along the way. Delicious lunch included. Highly recommend this tour.
TOUR GUIDE RESPONSE: Hey Lance Silverman, Many thanks for your comments. It will be a big motivation for me to develope my job amd share my passion to everyone who love to see the real Mekong countryside. Joe Local guide
Jeffry SchillerCary, 27519, United States
We took a two day tour with Chau. He did an outstanding job guiding us through Saigon and the Mekong River Delta. His English is excellent.He went beyond showing us the tourist attractions by also showing us life in the villages and back country. We visited a number of villages and interacted with locals there. His grasp of the culture and history was also a big plus. I would highly recommend Chau.
TOUR GUIDE RESPONSE: Dear Frank, Many thanks for your comments. I am very glad to hear that you all enjoyed the trip with me. It will be a great move for me to develop my career, my passion and improve services to serve future guests better. All the best Relax and Enjoy. Your local guide in Vietnam Joe
John KinderUnited Kingdom
TOUR GUIDE RESPONSE: Dear John, Many thanks for your rating. It will be a strong motion for my job. All the best Your local guide Joe
Cassie LuckoffUnited States
Chau was a great guide for our two days in Saigon. He is extremely knowledgable about history, economics, politics, etc. He is also flexible and makes good suggestions. His command of English is excellent. We definitely recommend Chau for your tour!
TOUR GUIDE RESPONSE: Dear Cassie, Many thanks for your comment.It will be a strong motivation for my work. It's my passion to share local knowledge to thise who want to experience the real Vietnam. Happy New Year 2015 All the best from Vietnam. Your local guide Chau
Pei San OngSingapore
Joe is a very good guide which let us experience the night life of Saigon and country side for City dwellers like us especially my kids (12yrs and 6 yrs old) who play nothing but iPad . This trip let them see the local life in the country, give them knowledge on the Vietnamees war .
TOUR GUIDE RESPONSE: Dear Pei San, Many thanks for your comment. It will be a strong will for me to passionate my work and I am very happy to share my local knowledge to those who love to see the real Vietnam. All the best Your local guide Joe
Rick FingerothUnited States
Excellent tour. Wonderful way to experience Viet Nam. Joe does a great job, the bikes are well maintained, and the people we met were friendly and happy to interact with Americans.
TOUR GUIDE RESPONSE: Many thanks for feedback. Your local guide Chau le
Rick FingerothUnited States
Biking to the tunnels was a great way to experience the countryside. Joe does a wonderful job. Highly recommend.
TOUR GUIDE RESPONSE: Dear Rich, Many thanks for your comment. It's an motivation for me to keep my passion of cyling discovery in Vietnam. All the best Your local guide Chau le
Linc JacksonUnited States
Informative, friendly, fun, adventurous, and good at listening. Driver was very helpful too. Really listened to our interests and needs. Great energy.
TOUR GUIDE RESPONSE: Dear Linc Jackson, Many thanks for your comment. I am very happy to hear that you both enjoyed the trip. It will be a strong motion for me to develop my job. All the best. Your Local Guide Chau L.
Chau was a wonderful guide and host during my Saigon After Dark on a motorbike tour. We visited five different establishments serving a range of local delicacies, each very much off the 'tourist' beaten track. At my request at the time of booking, Chau added a local club as our final destination which was a fun way to end the evening. I felt very safe riding with Chau who expertly navigated the chaotic and rain soaked Saigon roads. A great night!
TOUR GUIDE RESPONSE: Dear Lynda, Many thanks for your great comment. I am very happy to show you the Real Saigon city and glad to hear that you had enjoyed the tour. Wishing you a great bkie trip... All the best from Vietnam. Your local guide Chau L.
Alexander KinlochHong Kong
Chau was a great tour guide. We did a motorbike tour of Saigon with him on Saturday 14th June. Chau was happy to amend the itinerary to suit some places we wanted to visit. He was entertaining, knowledgable and helpful. All in all a great day out. Thank you!
TOUR GUIDE RESPONSE: Dear Peter, Many thanks for your great comment. Much appreciated. it is also a strong move for me to develop my career. All the best from Vietnam
Tim CohenUnited States
Chau was a great tour guide....met our family of 5 at the airport and gave a really good tour. You can tell he has a passion for his Country, and was equally passionate about sharing it with us. I remember from the first moment, when he needed everyone to move on...he always referred to us as "my family" very nice. Chau is also teaching English at the local University, and he offered an evening "progressive dining" tour on mopeds. We LOVED it! He had 5 students, one for each of us..YOU MUST DO THIS.
TOUR GUIDE RESPONSE: Dear Tim and Family, Greetings from Saigon,Vietnam. Many thanks for your great feedback. it is a strong motion for me in my career. Once again, thanks for choosing me as a Local guide in Saigon, Vietnam. Your family always in my mind... I will see your FARM one day...:)) All the best from Veitnam. Chau L.
Great fun, knowledgable and creative in planning a memorable trip. Chau was available on very short notice and organized everything perfectly.
TOUR GUIDE RESPONSE: Dear Daniela, Many thanks for your feedback.I am very glad to hear the news.it is my passion to show you guys the Real Vietnam. All the best from Vietnam. Joe
Frank BottaUnited States
The best of all the tours. Most knowledgeable tour guide ever.
TOUR GUIDE RESPONSE: Dear Frank Botta, I am very glad to hear that news. It is also a strong move for for my passion job. Once again, Thanks for travelling with us and your stop over to Ho Chi Minh city. i also enlosed a picture of your tour...It is a memory of the trip. All the best from Vietnam. Joe
Guide did not prepare prior to pick up of clients therefore arrived at the wrong location and consequently tour departed late and also was unable to deliver the tour that was requested.
TOUR GUIDE RESPONSE: Sorry about the mix up concerning the pick up location. Your ship had arrived at Cai Mep port but you said pick up was at Phu My. The delay did cause us to miss part of the tour. I'll be sure to verify the arrival port in the future.
TOURSBYLOCALS RESPONSE: Ho Chi Minh City is served by 3 ports - the ocean ports of Cai Mep or Phu My and the river port of Ho Chi Minh (smaller ships only). We're working with the guide on a means to check which port is the correct one so as to avoid future problems.
We had 2 great tours with Chau Le. First we went down the Mekong and the next day by speed boat to the Cu Chi tunnels . On both tours he was a great guide. He was informative, friendly and arranged everything for us. He gave us an insight into local customs and Vietnamese ways on our tour to the Mekong Delta. And his cooking of lunch was good too! A fantastic guide. Thank you for so many wonderful memories Joe.
TOUR GUIDE RESPONSE: Dear Jannifer, I am very glad to hear from you. Many thanks for your feedback. i do hope to see your family again in the near furture. Also,thanks much for your gifts to my wife and son. All the best from Vietnam. Chau le
Margie MilgrubState College, PA, United States
Chau was the best guide we have ever encountered . He made our stay in Viet Nam a once in a lifetime experience . Perfection!
TOUR GUIDE RESPONSE: Dear Margie, Many thanks for your great comment. I do hope to welcome you guys back to Vietnam one day. All the best Joe le