Roben G.United States
TOUR GUIDE RESPONSE: Thank you, Roben and Fred. It was my pleasure to guide you around my home town. I hope you also enjoy the rest of your time in Helsinki. The weather is certainly marvellous for it. All the best and regards to California !
Sherry CampbellUnited States
We were greeted by a wonderfully friendly smile! Maria took us on the local tram and showed us things we likely would have never found on our own! She was very knowledgable of the history of Helsinki as well as current day living there. She was very interested in all of our questions and answered them without hesitation. She was very willing to accommodate us in any way she could. She would frequently ask during the walk if everyone was ok and did we need anything. What a warm and friendly visit!
TOUR GUIDE RESPONSE: Hello Sherry! Thank you for your warm feedback. It was my pleasure to share my hometown with you all and I am very happy that you all had such an enjoyable day. Hope the great weather continued for the remainder of your vacation.. Regards to the USA!!!!
Robert TunmireUnited States
Maria was a great guide and fun to tour with . She is very knowledgeable and full of energy !! Robert & Kitty
TOUR GUIDE RESPONSE: Dear Robert and Kitty, Thank you for the lovely feedback. I too enjoyed the time with your group; having curious and connected clients such as yourself is wonderfully rewarding for any guide and I especially value this. I wish you all well and regards to Texas USA and NSW Australia !!!!
Taiya ShevelevUnited States
Had a fantastic tour with Maria in Helsinki and Porvoo. As an added bonus, had an opportunity to visit the manor house. Highly recommend Maria as guide.
TOUR GUIDE RESPONSE: Thank you, Taiya for your kind feedback. I am gald that you both enjoyed the day's program. The Haikko Manor house is always a big hit with guests and I try to include it whenever possible in my Helsinki-Porvoo tour as today. Regards to Chicago!
Kris CrawfordUnited States
Maria is a wonderful tour guide. She is extremely knowledgeable about the history of Helsinki. She took us to see many great sites and was sensitive to our needs and desires.
TOUR GUIDE RESPONSE: Thank you, Team Crawford. It was an absolute pleasure to share my hometown with you all. Thank you for your own insight and thoughts on the many subjects that we covered during the course of our morning walk. Regards to Colorado and Alabama from sunny Helsinki !
Darryn WolffSan Francisco, CA, United States
Maria was amazing! She's enthusiastic and very knowledgeable about history. She kept us on schedule and she was flexible when we needed extra time. Definitely the guide to use in Helsinki!
TOUR GUIDE RESPONSE: Hi Darryn, Thank you for the constructive feedback. It goes without saying that I always take into account the needs of my guests on the tour day itself and flex wherever needed. No schedule should be written in stone, it should always be possible to adjust as needed, just as we did today. All the best and regards to sunny California . Kind Regards, Maria
Jason W.Los Angeles, CA, United States
I can not say enough good things about Maria. She is a true professional and provided a phenominal and personalized tour of Helsinki. She not only showed me the sites but provided a fully immersive experience by sharing details of cuisine, art, crafts, local goods and more. She was simply excellent and I would recommend her to anyone.
TOUR GUIDE RESPONSE: Dear Jason, Thank you for your lovely feedback. It was a pleasure to walk around Helsinki and share my beautiful home city with you. On ToursByLocals my aim is always to create (within the standard tour framework) a personalised experience with attention to each guests individual interests. I am happy that on this occasion I suceeded so well. Thank you once more and sunny regards to California! Maria
David SteinbergUnited States
Maria is a British reared, Canary Island vacationed, Finnish Guide. She took us on a 4 hour walking town of Helsinki. She was facile with facts and projected her enthusiasm for her beloved city of Helsinki. Helsinki is a nice break from medieval port cities and less crowded than Saint Petersburg or Tallin. Maria shared interesting Finnish facts regarding its tenuous relationship with Russia and why it's EU but not a NATO country. She is easy to understand and quite bubbly and humorous. Great day!!!
TOUR GUIDE RESPONSE: Thank you for the lovely feedback. I try to pack my tours with deep knowledge, but delivered in an easily-digestible and informal manner, and never forgetting to include a good dose of humour. Learning should always be be fun, and I always try to remember this when delivering my tours. It was a pleasure to be your guide and I am happy that enjoyed Helsinki and my company. I wish you all the best and regards to Las Vegas !
Sheryl ManningUnited States
TOUR GUIDE RESPONSE: Dear Sheryl and Steve, It was a enormous pleasure to be your guide in Helsinki on this beautiful and sunny summer's day. I enjoyed, as much as you both did, our walk and conversations about Helsinki , Finland and everything else we cared to talk about. Glad that you loved Helsinki, so do I ! All the best and regards to Oregon, USA and Steve ( Madden!). Kind Regards, Maria
She gave different perspectives to Finnish design. Suitable for both Finns and foreigners. Very energetic, enthusiastic, seems that she enjoys her work. Thanks you, we had a great time!
TOUR GUIDE RESPONSE: Dear Sophia, thank you for your feedback. It was a pleasure to guide your group. Kind regards, Maria.
Richard HargreavesUnited Kingdom
Excellent - relaxed but informative and enthusiastic!
TOUR GUIDE RESPONSE: Thank you Richard, I am happy that you enjoyed your tour with me.Regards to England.
TOUR GUIDE RESPONSE: Thank you, Francesco ! It was a pleasure to show you around Helsinki and join you for dinner at the beautiful Saaristo Island restaurant - All the best and regards to Italy . ps) Hope Storyville was enjoyable.
John McFaddenUnited States
Maria was AMAZING! Although a citizen of Finland for decades, her previous life in England gave her a command of English better than mine! Her passion for Finland shines through in her tour and made us want to move there! Porvoo was stunning and Helsinki beautiful, made even more so by the flow and tales told by Maria! I would definitely book Maria again if ever blessed to go back!
TOUR GUIDE RESPONSE: Thanks very much, John. I really enjoyed the tour with your group also. It was womderful discussing so many topics under the sun. It was my pleasure to serve. Mission accomplished !
Nanci AlexanderUnited States
Maria really stepped up at the last minute when our original guide became sick. She was amazing to fit us into her busy schedule. We saw all of the highlights in a short amount of time. We learned so much from her. This was our first experience with Tours by Locals and I would definitely use them in the future.
TOUR GUIDE RESPONSE: Thank you , Nanci . It was my pleasure to fill in for a sick colleague and I am very happy to hear that you both enjoyed my tour. All the best and regards to Kentucky , USA ! Maria
Lee FriedmanUnited States
TOUR GUIDE RESPONSE: Thank you Lee. I am happy to see that you enjoyed the tour. All the best Maria
Kathryn HiesingerUnited States
Although specializing in architecture and design, Maria's tour of Helsinki and the Saarinen compound at Hvittrask was so much more than that, including Finnish political, religious, and cultural history. With a driver to keep us moving, we saw and learned more in a limited amount of time than I could have ever imagined. Seeing Hvittrask, the home designed by Eliel Saarinen outside Helsinki for his family with all of the furnishings intact in a beautiful landscape setting was the highlight for me!
TOUR GUIDE RESPONSE: Dear Kathryn, It was an immense pleasure to host you and your daughter, Meg on one of my favourite tour destinations: Hvittrask. I too enjoyed our deep conversations covering everything under the sun including of course Finnish architecture and design. History and cultural anthropology count amongst my passions so it was just wonderful to host two ladies from those precise background. Comparing our mutual thesis topics from Uni days was also fun. All the best to Philly and California USA !!
Rob LandgrenUnited States
We had a great day in Helsinki. Everyone in our group wished we ha a couple more hours to explore, but that is the boat schedule fault. Marie did a great job of putting a tour of the highlights of the town. She was able to give us great insight to the area culture and customs. Everything was perfect she catered to our needs and was very flexible. I think we was and did all that was possible with the time we had. I would recommend her to anyone. Thanks Maria
TOUR GUIDE RESPONSE: Thank you Rob. It was a pleasure to be your guide. I also enjoyed our time together. A great tour is always a combination of many factors : good guiding, connected clients and interestic topic matter. We had the lot. All the best and regards to Florida.
Heather SieversUnited States
We have used Tours by Locals all over the world & have never been disappointed. Maria was the most incredible guide we've ever had. The 1st thing she did when we met was provide us w/ wifi! Traveling w/ 2 boys (11 & 14) this was a godsend! Sofia was professional & catered to our needs. We wanted to see things off the beaten path of Helsinki & that is exactly what we did. In addition to popular spots, we visited a local grocery store, flea market & some shops that we would not had known of. THE BEST!
TOUR GUIDE RESPONSE: Hi Heather ! I am really happy to read that you and the rest of your group enjoyed my tour. I try hard to fulful the needs of the modern traveller and nowadays this absolutely includes providing a wifi hotspot ( off my phone ) throughout the tour. I think all guides should do this. The places we visited off the beaten track were thanks also to your own initiative so I cannot take all the credit. Enjoy the flea market treasures you found and regards to California ! All the best, Maria
Hope MorrisonUnited States
Maria is a fantastic guide! She stayed in touch beforehand, provided suggestions for what to do on our own, and was flexible about where we could meet as well as the pace of the tour. (One of us had digestive issues and needed to go a little slower and stay close to places with toilet facilities.) She is EXTREMELY knowledgeable and gave us so much interesting info about the area. She is also so friendly and warm. I highly recommend her.
TOUR GUIDE RESPONSE: Thank you , Hope for such a lovely review. I also really enjoyed hosting your group. In spite of the rainy weather we all had a great day. Comparing how teachers, lawyers and dentist professions differed between Finland and the USA was enlightening and fun. All the best to sunny Florida. Ps Its sunny now !!!
Our group of 24 was on a 4 day trip to Stockholm and Helsinki. On the end of their tour they were still talking about Maria. That much good impression Maria left on them on this 4 hour walking tour. On this 4 hours we saw all main attractions + some interesting places that someone would never take us there. But mostly we have learn a lot about life and way of living in Finnland. Maria is fun, positive person and we will sure book her again ! Thank you Maria for unforgetable moments.
TOUR GUIDE RESPONSE: Hi Damjan Thanks for such a lovely review. You were also a fabulous group and I very much enjoyed our' walking and talking '. Glad that I inspired so many of you and thanks for booking TBL. All rhe best. Maria :)
Cean M. TanUnited States
I had a wonderful tour and introduction of lovely Helsinki with Maria. It was personalized and comprehensive, covering both design and architecture, as well as history and culture. Maria is warm and comfortable as a guide. I have already recommended her to other prospective travelers to Helsinki! Tours by Locals is the best and only way to learn about a new country!
TOUR GUIDE RESPONSE: Thank you, Cean for your warm and positive feedback. It was my pleasure to show you around my hometown and I too enjoyed our tour and time together. Regards to New York, USA !!!
Farida KbarMiami Beach, FLORIDA, United States
Maria was extremely professional; she was waiting for us in the hotel when we arrived; she adjusted the tour based on our interests and she responded to all our questions. She was extremely knowledgeable of the history and the culture of the country and all what made it unique and different.
TOUR GUIDE RESPONSE: Thank you , Farida for your general feedback and personal comment. Both are very much appreciated . Regards to USA!
Steve GaudreauUnited States
This is the third time we have used ToursByLocals. Every time has been excellent and this was the best by far. Maria H. listened to what we wanted and gave us exactly the information we were looking for. In addition, she made the entire experience very friendly and comfortable. She is a real professional guide!
TOUR GUIDE RESPONSE: Thank you , Steve and Jaquelyn! I also very much enjoyed having you both on my tour. A succesful tour is always the direct result of a seamless synchronization between guide and clients.You were both connected ,curious and full of enthusiasm. Just the way I am. Regards to Florida , USA !!!!
Timothy LinHong Kong
TOUR GUIDE RESPONSE: Thank you , Timothy for your feedback. Great tour with great client. Regards to Hong Kong !
Maria is a delightful, personable and very knowledgeable guide. Met us at the train station early on a Sunday morning, helped us secure our luggage before our tour. The Helsinki tram tour is accessible for people with wheelchairs or who use a mobility scooter (which my wife uses) but you need a companion as there are plenty of cobblestones etc. No problems with the trams as they are all easily accessible. Thoroughly recommend the tour if you have only a short time in Helsinki.
TOUR GUIDE RESPONSE: Thank you , Andrew and Lana. It was a pleasure to show you around Helsinki. First time for me too on such a tour with a mobility scooter and I was very pleased at how easily it went. Disabled travellers- welcome to the HELSINKI HIGHLIGHTS TRAM TOUR !!!
The tour was great. The weather was perfect and it was a great afternoon to be shown Helsinki by a fantastic guide. Maria is very knowledgeable.
TOUR GUIDE RESPONSE: Thank you for your kind feedback. Flavio too was fantastic company and very knowledgable :) Regards to Oz !
William SchwartzUnited States
Maria did an excellent job! She gave us so much history and showed us all the highlights of Helsinki. I loved that she stopped at all the good places for photos. That is something some guides don't do. I highly recommend Maria for all those traveling to Helsinki :)
TOUR GUIDE RESPONSE: Dear William, It was a huge pleasure to show your lovely family around my home town and I am very happy that you enjoyed my tour content and presentation. Photography is one of my hobbies so when you booked me you got an amateur photographer as well as guide ☺☺ Regards to all Stateside , MARIA :)
Karen WamplerUnited States
TOUR GUIDE RESPONSE: Dear karen, Thank you for your feedback. I am happy that you and your family enjoyed the tour. Kind Regards, Maria :=)
Maria was a super-enthusiastic and knowledgeable guide. We thoroughly enjoyed our tour of Helsinki architecture and design. She made sure we saw a wide range of sights and provided just the right amount of information. It was a highlight of our trip.
TOUR GUIDE RESPONSE: Thank you Sheri, I really enjoyed showing your group around.Thank you for your lovely comments. Kind regards , Maria ☺
Susanne CooperUnited States
Maria was great! On a rainy day, she made Helsinki a treat! We loved PorVoo! Her insights about Finnish life were fascinating and we enjoyed all our conversations. She is well-versed in many subjects and had really interesting perspectives as she is a transplanted Finn. English was great, tour and driver were expert! We saw so much in one day and some off the beaten path things. We felt lucky to have gotten Maria and hated to leave her at the end of the day!
TOUR GUIDE RESPONSE: Hi Susanne, Thanks for the lovely feedback. Yep, it was a really rainy day but we all had great day. Great conversations are always a two-way interaction and your group made them possible as much as me. Also, yes, great driver. I am lucky to have great professionals assisting me on my tours. Welcome back anytime and regards
Debra ConnellySnellville, GA, United States
Maria is an outstanding guide! She is so warm, friendly, great with grandparents and children and for finding restrooms and making our entire group feel comfortable. Our tram tour was fabulous. I only wish that our ship was in port longer. Maria is very knowledgable and we appreciated her insights and tour. A must!!!!
TOUR GUIDE RESPONSE: Thanks you so much , Debra for the kind feedback. I throughly enjoyed guiding your lovely family around my hometown. I hope you all enjoyed the Finnish Fazer chocolate we bought at the last stop. All gobbled up ? If so, you will all just have to return for another trip to buy another lot, empty suitcase in tow ! Kind Regards, Maria :=))
maria is so vibrant and so dynamic. she is very bubbly and shared helsinki in a very interesting way. we truly enjoyed her company.
TOUR GUIDE RESPONSE: Thank you, Maria for the lovely feedback. I also very much enjoyed the company of your group. Regards to Manila and the Philippines !!!
Pamela CampbellUnited States
We had just the most lovely time with Maria. She is both welcoming and accommodating so we enjoyed every moment in Helsinki. Thank you, Maria!
TOUR GUIDE RESPONSE: Thank you , Pamela for such lovely feedback. I too enjoyed my time with your group. Al the best ! Maria
April M.United States
I would highly recommend this tour. Maria is very knowledgable as well as personable.
TOUR GUIDE RESPONSE: Hi April, Thank you for your lovly review. It was a pleasure to show your group around Helsinki. In spite of the slushy weather we had a great tour. Regards to Florida USA !!!
Elizabeth GagnonUnited States
Maria was wonderful and a breath of fresh air. She was excited about her work and loved people. We had a clean comfortable safe vehicle to take us around to all the sites we asked to see.
TOUR GUIDE RESPONSE: Hi Elizabeth, Thank you so much for your kind feedback. I really enjoyed showing your lovely family around the two days we toured Helsinki .And yes, you are right, I love people so my job is th easiest and best in the world. Thank you for the photography tips and my best regards to New York!
Maria took the six of us on a 4-hour tour of Helsinki. She met us at the cruise ship and timed it well to cover all the highlights, allowing sufficient opportunities to rest, and worked in our special requests as well (to see the Jewish sites). She is bright and interesting, and shared many insights from her perspective as a long-term resident who grew up elsewhere. She also showed us how easy it is to get around the city via public transportation. We thoroughly enjoyed our time with her.
TOUR GUIDE RESPONSE: Thank you , Daniel. I am happy that you and the rest of your group enjoyed my tour. Regards to Jerusalem and Israel.
Gary B.New Orleans, LA, United States
Knowledgable and very pleasant. Made sure we moved at the pace we were comfortable with. Everyone in my group of 6 was quite happy with her.
TOUR GUIDE RESPONSE: Thank you for the feedback ,Gary. I am very happy that your group enjoyed my services and that Tours By Locals once again fulfilled your expectations. Thank you also for the interesting anecdotes about your home town, New Orleans. Kind regards to all. Maria
Joan JarvisUnited States
Maria gave us an amazing tour...her knowledge of the history of Finland, the local sights of Helsinki and the area and the people of Finland is impressive. We wished we had had another day to spend with Maria. If you can book her you will be glad you did.
TOUR GUIDE RESPONSE: Dear Joan, thank you for your lovely feedback. I also really enjoyed spending the day with you and your husband. I wish you a safe journey back to Maine.
David Carolyn EckhoffUnited States
Maria showed us just enough of the traditional tourist places, without our having to visit every museum, etc., in Helsinki. A highlight of our tour was a wonderful picnic by The Narrow Lake outside of the city. We were delighted with not only her knowledge of Helsinki, but also her personal touches. Our driver was also a delight. All in all, a wonderful experience. Highly recommended
TOUR GUIDE RESPONSE: Thank you, David . It was my pleasure to be your local host on what was part of your honeymoon trip. My warmest congratulations to you both and I wish you all the best for the future.
Kathleen MoonUnited States
Our time in Helsinki was so enjoyable. Maria was a font of information. We recommend spending part of your time outside the city as we did. It made the day so relaxing and we saw beautiful countryside. But Helsinki was a great city also. Maria was a great addition to our day. We would highly recommend her as a guide.
TOUR GUIDE RESPONSE: Thank you, Kathleen. I enjoyed finally meeting our group and the person who booked my services way back in the Autumn of 2013. Glad to hear you loved Helsinki and Hvittrask.It's one of my favorite tours !
TOUR GUIDE RESPONSE: Thanks for the feedback, Jakub ! It was a pleasure to show your group around Helsinki. Hope you all enjoyed Kuopio and I hope that you all had a safe return trip to Poland :=)
Howard HirschUnited States
First my compliments to the website, what a great idea that delivers all that it promises. Now to Maria, thank you for a absolutely perfect day. For all the sights and all your knowledge of international and local history. You (and your driver) made our 7 hours seem like a week. Jam packed with facts and fun. Pam and I highly recommend you. Your own multicultural background adds depth and insight to this sightseeing tour of Helsinki. Tried hard but could not come up with a negative.
TOUR GUIDE RESPONSE: Dear Howard and Pam, thank you for your kind comments. Yes, we all had great fun exploring the nooks and crannies of Helsinki, Haikko and Porvoo. The driver was particularly happy that he got a mention :=)As always I leave a group thinking that I learned as much about their culture and background as I shared about mine. Thanks for the great conversations over lunch, driving and throughout the day . Hope you enjoyed dinner and the views from the panoramic sky bar I recommended.Regards x
Maria was extremely knowledgeable, fluent in English, in 5 hours she gave us a private tour of all the major areas in Helsinki Highly recommended
Julie FotosUnited States
Wow! what a treasure for your company. Extremely knowledgeable about Finland and spoke fluent English.She oozed pride when she took us to the Olympic Tower(what a spectacular view of the city),Sibelius Monument,Esplanade Park,Market Square, the War Museum and an area one can get a better view of Suomenlinna(Sea Fortress). Before the end of our time with her,she told us places to visit on our own.She informed our next tour guide,Maarit,that George wanted a special Finnish entree.Maarit found it,yummy.
TOUR GUIDE RESPONSE: Dear Julie,Lorraine and George: Glad you enjoyed the tour. I agree, the Olympic Stadium is fabulous -its often the first place I take my TV and journalist groups so that they can get their first general overview of the city. The War Museum is one of my favourite museums so I also enjoyed taking you there. Glad that Maarit was able to make use of my tip and find George a restaurant serving the Meat and Macaroni casserole of his childhood that he so remembered.Best wishes to all!
Great tour with Maria last 8 August 2013, visiting all the highlights of Helsinki, including buildings and places in line with our requested 'design' theme. Maria also kindly gave us some advice on what to visit during the following day, and indicating us the best way to go to our next destination elswhere in Finland by car. Maria is a very friendly person, always happy to answer our questions, either general or more specific. We highly recommend you to contact Maria! Our special thanks to you Maria!
TOUR GUIDE RESPONSE: Thank you, Thierry and Saverianne for your kind comments. I thoroughly enjoyed showing you both around my home town and hope that you both took back with you great memories of Finland. Happy Anniversary / Bon Anniversaire !!!
Vicki BeanUnited States
TOUR GUIDE RESPONSE: Dear Elaine and Ben. Thank you for your kind feedback. I greatly enjoyed sharing my home town with you both as well as our wonderful conversations as we walked along. As often happens on my tours, I am humbled to have guided such warm people.
Gary DeitschUnited States
Maria, was a fabulous guide. We were a party of 8 and all details of our trip were perfect. So glad we chose Maria.
TOUR GUIDE RESPONSE: Thank you ,Gary for your kind comment. I also enjoyed the company of your wonderful group. It was nice to finally meet the person who currently holds the record of the most advanced booking for my services. (Booked in September for the following year in July !!!!)
Frederick LeBlancUnited States
TOUR GUIDE RESPONSE: Thank you, Fredrick and Marylin. I am very happy that you enjoyed my tour. It was a pleasure meeting you both!
Allegra WrightUnited States
Five stars are not nearly enough to describe how absolutely WONDERFUL this tour was! Knowing that we were interested in architecture, Maria designed a walking tour that showed off the talents of the Saarinen's (father and son), Alvar Alto and others! Wow, Helsinki is such a spectacular city! Maria did an excellent job of explaining the history, culture and unique aspects of Helsinki and Finland. Maria's energy, enthusiasm and depth of knowledge is extraordinary -- very impressive and inspiring!
TOUR GUIDE RESPONSE: Dear ladies, Glad you enjoyed my beautiful home town. Thank you for sharing it with me and for our wonderful conversations. It may have poured with rain but it did not dampen any of our mutual enthusiasm. Tervetuloa uudelleen ! = Welcome again anytime :=)
Maria is a superb guide and an interesting and fun person to be with. She is knowledgeable, curious and would talk about anything you want to know about Finland. She had no problem customizing two standard tours (city tour and architecture/design tour)and we had an amazing 4-hour walk. Thank you!
TOUR GUIDE RESPONSE: Dear Ildiko, I am happy to hear that you and your wife enjoyed my tour so much. I love my job as a guide and like to think it comes through in my presentation. Hopefully you got to explore all the nooks and crannies that I pointed out for your next days activities. Kiitos! (thank you )
Timo SkyttaUnited States
TOUR GUIDE RESPONSE: Thank you for your rating, Timo. I enjoyed showing your international team around Helsinki.
Maria was so informative and enthusiastic about Helsinki that even though the weather was dreadful - we still had a great day! we learnt a lot of history about Finland and saw lots of sights even though mostly was from the back of the car! Porvoo was brilliant.Maria checked us onto our ferry to St Petersburg; that was great because it was a circus in there! When I realized I had left a bag in her car she was already at customs waiting there for me. Brilliant! I would recommend her to anyone. RozOz
TOUR GUIDE RESPONSE: Thank you , Roz for your feedback. Yes, weather was not on our side but we still managed to have a nice day.It was a pleasure showing you and David around my home town. I am just so glad that we managed to get your bag to you before the ferry departed.
Lucio de BastianiItaly
Very professional and friendly guide Huge culture and open mind Strongly recommended!
TOUR GUIDE RESPONSE: Dear Lucio, thank you for your recommendation. Glad to see that you enjoyed the tour. I too enjoyed our discussions covering so many different topics. Regards:)
Vicki BeanUnited States
TOUR GUIDE RESPONSE: Thank you, Vickie. I am happy that I delivered a tour that elicited such a nice feeling of satisfaction. This is what I always aim to do. Kind regards, Maria:-)
Ann GurneeUnited States
Maria was very friendly and extremely knowledgeable. I would strongly recommend her as a tour guide. She was so personable and could easily answer all of our questions. In an effort to provide constructive feedback, the one area that was of concern was that it seemed that she spoke mostly to just one member of the group. She focused all of her answers to him and talked almost exclusively with him. We were all quite confused by this.
TOUR GUIDE RESPONSE: Dear Ann, Thank you for your evaluation. I'm glad that you enjoyed my tour enough to recommend my services onwards. Your constructive feedback is very valuable. In guide school we are always reminded never to focus our attention on a single member of the group but this sometimes inadvertantly happens for example when one person asks large amounts of questions. Your observation is a useful reminder of a very important point that I will definitely pay extra attention to on my future tours. Kind regards,Maria:
Anthony ChoyHong Kong
My tour with Maria H in Helsinki on 3rd August was very good. It was 5 out of 5. She was very enthusiastic and efficient, so even though we only had a short time because I had to start late and finish early, we managed to see everything and she explained all the sites in great detail.
TOUR GUIDE RESPONSE: Thank you Anthony for your kind words and feedback. I always aim to deliver a tour that fits the time constraints of the client without having to dilute the content. A deep knowledge of the city I am showing with its varied routes enables me to do this. I hope you enjoyed Mass service at St Henry's.Kind Regards,Maria :)
Patricia PickfordUnited States
Maria was a treasure of information for us about Helsinki. Her tour covers it all, at a brisk pace, but with stops along the way and tram rides across town too. Warm, friendly and her interest is giving you the best tour of her beautiful city. If you can book a tour with Maria...do it!
TOUR GUIDE RESPONSE: Thank you for your feedback , Patricia ! I really think that I have one of the best jobs in the world as a Helsinki guide: Every day I meet fascinating people from all over the world , I get to share my beautiful home town with them , and on top of that I have great fun doing it! Beat that for job satisfaction :=)
Jimmy HylandUnited States
Maria was an excellent guide, she was pleasant, professional and her English was very good. She was sensitive to the groups needs and made the walking tour a very pleasant experience for all. I would highly recommend her services, and I look forward to having her again upon my return to Helsinki.
TOUR GUIDE RESPONSE: Dear Jimmy, Thank you for the feedback. I really enjoyed working with your group and answering all the fascinating questions they asked me as we walked around the city. I always aim to take the needs of each guest into account and adapt the tour content and pace accordingly so that everyone is left with an enjoyable and fulfilling experience. Welcome back !
Jimmy HylandUnited States
Pleasant, enthusiastic, a great ambassador for the city of Helsinki. I would highly recommend Maria's services.
TOUR GUIDE RESPONSE: Thank you, Jimmy ! It was my pleasure to accompany your group around my home town and share all aspects of it with everyone. Now you are all experts! I really enjoy working as a guide and like to think that my enthusiasm and in-depth knowledge help to make my tours memorable.
Peter MasellaUnited States
Maria was fantastic. Extremely enthusiastic and knowledgeable, she loves her job and it shows. Shes was very accessible during the planning phase and helped customized my tour to exactly what I wanted which was something off the beaten path. She made the whole experience very enjoyable and easy to follow. She really wants her guests to learn. And learn I did! I HIGHLY recommend her. Perfection in tourism! I wish she was in more cities! And I love the idea of ToursByLocals!
TOUR GUIDE RESPONSE: Dear Peter and Jason : Thank you , I'm very happy to hear that my tour was so well received. I really enjoyed showing you both around my home town and yes, I love sharing my knowledge of Helsinki with visitors. Indeed my aim is to provide guests with a enrichening learning experience that they can take back home with them and perhaps even share onwards. As a professional Tour Guide I also agree that the TBL idea of guests selecting their guide is a great step forward in guide-customer service.