Traveler Ratings of Private Tours In Florence Italy by Tour Guide Elena C. (Guide #4818)


Sharon Lazorwitz

United States
Rating

Tour: #84636, Artisans and workshops in Florence, Florence, Tuscany, Italy    view tour
Date: May 16/18

Interesting locations that covered a wide variety of interests.

Lauren Schwenke

United States
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: Apr 27/18

Elena is a knowledgeable and enthusiastic guide. She knows the city of Florence like the back of her hand and guided us through crowds and venues with ease. She made a point to include our children (ages 8 and 12) as she pointed out the various sights. Very enjoyable tour!

Richard Uhrle

Canada
Rating

Tour: Palazzo Vecchio and Uffizi tour: walk through the beginning of the Vasari Corridor, Firenze, Tuscany, Italy
Date: Mar 16/18

Anne Peagler

United States
Rating

Tour: #84636, Artisans and workshops in Florence, Florence, Tuscany, Italy    view tour
Date: Mar 12/18

The tour was very interesting and enjoyable. Our Guide, Elena was excellent, so informative and had lots of personality. She was also pleasant, patient, and kind.

TOUR GUIDE RESPONSE: Thank you Anne! Or my was a pleasure to show you some of the most beautiful places and artisans of Florence! All my best, elena

William Ellert

United States
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: Feb 24/18

Elena was wonderful. She was right on time and paced herself perfectly for our group. Her knowledge of the city, the art, and the history was impressive. I would highly recommend her.

Mike Sarjeant

San clemente, CA, United States
Rating

Tour: Florence, classic tour, Florence, Tuscany, Italy
Date: Feb 2/18

Elena gave us an awesome tour of Florence today. We took the 3 hour Orientation tour and it was perfect! It really gives you a good feel for this wonderful place. We would highly recommend.

Ahmad Alfalasi

United Arab Emirates
Rating

Tour: #94189, Dan Brown's Inferno private tour, Florence, Tuscany, Italy    view tour
Date: Dec 4/17

The tour guide was knowledgeable with the detail of the inferno movie and customized the tour to cover city landmarks as well Very friendly and accommodating guide Definitely recommend the tour , however will consider to increase the time as the locations and museums are so rich with details and might require more time to cover them all .

Elizabeth Banks

United Kingdom
Rating

Tour: #43435, Private guided tour of the Uffizi, Florence, Tuscany, Italy    view tour
Date: Oct 18/17

Elena was helpful, knowledgeable, and interesting. She took considerable trouble to find out what interested my granddaughter and husband and carefully took us around the Uffizzi, explaining the pictures, architecture, history and context. She also took the trouble to find out where a wheelchair for my husband could be hired which made an enormous difference to the whole visit. She also found other guides to show us the Duomo and Pitti Palace. Her help made the visit extra special for us.

Travis Segal

United States
Rating

Tour: The Boboli Garden, Piazza della Signoria, Palazzo Vecchio, Vasari Corridor Crossing to the Uffizi Gallery, Florence, Tuscany, Italy
Date: Sep 26/17

Elena was very knowledgeable and friendly. She knew the answer to every question we asked and was a fountain of information. She even guided us through the Uffizi and knew the background of everything in the museum, including the building itself. We really enjoyed our time with her!

Emily Nolan

United States
Rating

Tour: #43435, Private guided tour of the Uffizi, Florence, Tuscany, Italy    view tour
Date: Aug 31/17

Our tour at the Ufizzi Gallery with Elena was wonderful, a 5 out of 5. Elena was so informative and knowledgeable. She answered all our questions and went above and beyond to make the tour interesting and fun. The tour was the perfect length for our whole group of six people. Five stars all the way.

Edward Scopelitis

United States
Rating

Tour: Florence, classic tour, Florence, Tuscany, Italy
Date: Aug 3/17

Elena was great!! I highly suggest using her. Her english is very good and she was very intuitive on adjusting to how I wanted to spend time at each place. ( For the record I like to move fast and she adjusted very well) I only had the morning in Florence and I wanted to hit as many highlights as I could in a small amount of time and we did just that. Thanks again!!!

Andrea Stark

United States
Rating

Tour: #35348, Florence not-to-miss with The Uffizi, Florence, Tuscany, Italy    view tour
Date: Aug 1/17

We had our tour under extreme hot and humid weather conditions! Despite that, Elena managed to make the tour super pleasant and interesting! Our teenage kids especially were very impressed and appreciated Elena's knowledge! They said, "Elena could answer any question we asked her and the tour through the museum was very extremely interesting and educating." We very much enjoyed our time with Elena and we would highly recommend her!

Daralyn L.

United States
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: Jun 17/17

Elena is an excellent guide! She is very knowledgeable about history, architecture and art. She is also energetic, accommodating and fun. On our tour of the Highlights of Florence, we visited the Academia, Uffizi Gallery, the Baptistery Doors, Ponte Vecchio and more. We all appreciated her explanations of the works of Michelangelo, Raphael, da Vinci, Botticelli and the influence of the Medici Family. We combined this tour with a food tour. A highly recommended day!

Daralyn L.

United States
Rating

Tour: #35800, Taste of Florence, Florence, Tuscany, Italy    view tour
Date: Jun 17/17

We combined Taste of Florence Tour with the Florence Full Day Tour. The food tour included a visit to a local market that yielded numerous fresh fruits, breads, meats and cheeses. Elena provided a descriptions of different foods, their preparation and cultural significance in the past and present. She provided a manageable, personalized, fun, delicious and memorable introduction to many of the riches of Florence. I highly recommend her tours!

Diane B.

United States
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: Jun 15/17

Elena was fabulous. She was knowledgeable, organized, professional and her tour exceeded our expectations. We were a party of eight including one 7 year old. Elana made tour of interest to all of us. We have used guides by tours by locals in Asia & Europe and found Elian's to be the very best. We highly recommend elana as wonderful guide.

TOUR GUIDE RESPONSE: Thank you Diane! It was a pleasure to meet you and your adorable family! A special hug to your wonderful grandkids! Elena

Doug Rice

United States
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: Jun 13/17

Elena guided my family of 4 on a full day tour of Florence. Her knowledge of how to get in and out of the museums quickly and efficiently was amazing. She took us directly to the most famous works of art and provided all the history and facts that we would not know if we went self guided. She picked a great restaurant for lunch and it was delicious. I would recommend you book her for your next trip in Florence.

TOUR GUIDE RESPONSE: Thank you Doug! It was find to spend the day with you and your family! All my best elena

Siti Bunyapana

Thailand
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: Jun 8/17

TOUR GUIDE RESPONSE: Thank you Siti!! I hope to meet you again in Florence!

Robert Wagoner

Columbus, OHIO, United States
Rating

Tour: Florence and Pisa Shore excursion from Livorno, Livorno, Tuscany, Italy
Date: May 30/17

Elena was very competent but she seemed to be over-committed and therefore brusque, in a hurry, and not as accommodating as I am used to with Tours By Locals guides. Nonetheless, she saved us a great deal of time in getting to the Accademia and Cathedral, and was very knowledgeable. She arranged very good drivers for us as well.

TOUR GUIDE RESPONSE: Dear Robert thank you. I am happy that you liked part of the tour but I am very sorry that you found me brusque and in hurry, I didn't want to give this impression, but leading a group of 14 people is not easy and we had reservation at the Accademia to skip the lines, if we were late we would have missed it. Maybe leading big groups like this is not my specialty I have to admit, I am used to work with small group of friends or small families, maybe I was nervous to respect all the timings.

Gail S.

Fort Worth, TX, United States
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: May 25/17

Elena was well informed and easy to understand. Our group of 4 enjoyed the day touring the sites of Florence under her guidance. I especially appreciated her patience with my disability..........swollen ankles and legs due to excessive walking in previous days. Florence is a great city to enjoy on a walking tour. Most of the important sites are within a dedicated area.

Christina Wang

United States
Rating

Tour: Private Brunello wine tour, Florence, Tuscany, Italy
Date: May 16/17

George Rudnitsky

United States
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: May 9/17

Elena was knowledgeable, patient, and gave us some great local information.

Gretchen Beagles

United States
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: May 8/17

Elena was very informative and flexible with us asking lots of questions and wanting to stop and take pictures. Highly Recommend!

Connie O'Brien

Canada
Rating

Tour: Full day Tuscany wine tour, Firenze, Tuscany, Italy
Date: May 4/17

A great way to experience the food and wine of the region - no worries about getting lost or who was going to drive. Our awesome driver Ricardo was also a sommelier - his knowledge of the local wines was very helpful before we arrived at the winery. The staff at the wineries were great - we never laughed so hard. The wine and food pairings were even better. Greve butcher shop was an experience not to be missed. This tour was one of the highlights of our trip to Italy.

Gordon Crespo

San Francisco, CA, United States
Rating

Tour: Florence and Pisa Shore excursion from Livorno, Livorno, Tuscany, Italy
Date: May 2/17

Elenas driver picked us up in a very nice luxury van and provided helpful commentary on the way to Florence and also gave us a nice tour of Pisa afterwards. Elena met us promptly in Florence and gave us an exceptional tour, including all sorts of unique non touristy areas, as including a historic leather crafts school where we bought a beautiful leather jacket and a gold/silver workshop that made a custom silver necklace for us in just a few hours. Plus, no waiting in line at museums Recommended

TOUR GUIDE RESPONSE: GORDON thanks so much! I had SO MUCH fund to spend the morning with you! I will surely call you when I will visit San Francisco to have a guided tour with you!!! All my best! elena

Valerie M.

United States
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: Apr 25/17

Elena's tour of Florence was perfect. We wanted a more personal tour of Florence than the cruise ship had to offer and this was it! Elena was pleasant to work with before and during the tour. She was able to adapt the order of the sites we wanted to see to allow my mother-in-law time to rest. Elena was extremely accommodating. Would highly recommend her tour to anyone wanting to see the lovely city of Florence.

Tara Torrant

United States
Rating

Tour: #35800, Taste of Florence, Florence, Tuscany, Italy    view tour
Date: Apr 12/17

TOUR GUIDE RESPONSE: Grazie Tara! It was nice to meet you!!

Marcia Fortnoff

United States
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: Mar 31/17

We very much ch enjoyed our tour with Elena. She is very knowledgeable. We have been to Florence many times but never had a guide. We learned a great deal and enjoyed being with Elena. We had asked about seeing more contemporary art, and though it is hard to find in Florence, Elena did find some interesting places to take us as well as visiting traditional artisans. A great tour. We highly recommend Elena! .

TOUR GUIDE RESPONSE: Hello Marcia, thank you for your kind words! It was so fund and interesting to find contemporary art in Florence!!! I also learnt a lots of new things and explored out of the paths areas. All my best

Jim Higgins

United States
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: Mar 22/17

What a great tour of Florence. Elena was very flexible. We had accidently already bought our David tickets so she reworked our tour to show us other things. She is the type of tour guide that will truly adjust her tour to what you want. She picked up on the fact that we wanted an overview of the city and we would go back to see somethings on our own. She took us to local neighborhoods and gave us a wonderful understanding of the history of Florence. She answered all our questions! You couldn't stump her!

TOUR GUIDE RESPONSE: Thank you so much Jim, it was really FUN to spend the morning with you and your family!!!

Benjamin Griffith

Mississippi, 38655, United States
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: Feb 22/17

Elana was an excellent guide for our full day tour of Florence. She provided clear and helpful historical information about each of the dozens of sites we visited and brought to life the works of art, paintings and masterpieces by da Vinci, Michaelangelo, and many other Florentine masters. We were not rushed and were able to go at a relaxing pace with a most knowledgeable guide whose experience and background as a native of Florence came through very effectively. We highly recommend Elena.

TOUR GUIDE RESPONSE: Grazie Ben!!! Enjoy your holiday!

Marti Nonemaker

United States
Rating

Tour: #165536, Everything about the Duomo, Florence, Tuscany, Italy    view tour
Date: Dec 27/16

Elena was an awesome guide. We had seven in our group and were only in Florence for one day. She met us at the train station and took us to straight to the Accademia where she had reserved our tickets. We bypassed the long line at the museum which saved much time. She then took us to the Duomo and was extremely knowledgable on the history, architecture and design. She was very kind and answered all of our questions. Her English was excellent. We highly recommend her and hope to see her again.

Winnifred Lee

Australia
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: Dec 23/16

Gill Goulding

Canada
Rating

Tour: #38114, Private tour of the great Churches in Florence, Florence, Tuscany, Italy    view tour
Date: Nov 28/16

Elena was friendly, knowledgeable and I was sorry she was not going to be doing tomorrow's tours

TOUR GUIDE RESPONSE: Thank you Gill!!! I am sure there will be other occasions to meet in the future! Take care, Elena

Paige DiPrete

United States
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: Oct 12/16

Such a great tour - Elena was so insightful and kind. She was very attentive to our large group, and definitely was the highlight of our day in Florence!

TOUR GUIDE RESPONSE: Dear Paige thank you so much! You were also amazing in planning all those things for your family! I wish you all the best for your international business career!

Gary D.

United States
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: Oct 7/16

Elena was great. We had only one day and after her tour fell we received an excellent introduction to Florence.

TOUR GUIDE RESPONSE: Thank you Gary!!!

Ronald Hellstern

United States
Rating

Tour: Uffizi and Boboli gardens tour, Florence, Tuscany, Italy
Date: Oct 6/16

Elena was superb with an amazing capacity for recalling details on any questions asked.

TOUR GUIDE RESPONSE: thank you Ron, it was nice to share my love andpassion for my city with you and tour friends! Take care, Elena

Michael Mears

United Kingdom
Rating

Tour: #35800, Taste of Florence, Florence, Tuscany, Italy    view tour
Date: Oct 5/16

Excellent colloquial English, a good balance of highlights, she adapted to our requests. She was well organized. Very happy!

TOUR GUIDE RESPONSE: Very happy too Mike! Thanks! Elena

Carlene Cristiani

United States
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: Sep 24/16

Elena is very knowledgable and we enjoyed her company for the day

TOUR GUIDE RESPONSE: Thank you carlene, I also enjoyed very much your company!

Robert Cook

Seattle, WA, United States
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: Sep 20/16

Elena did not provide a great tour of Florence and we would not recommend her to our friends as a guide. The tour could have been read out of a tour book, we had a guide years ago, who was enthusiastic and loved Florence and its history....he shared it with us in such a way that we did too! Maybe it is not fair to compare but it is hard not too!

TOUR GUIDE RESPONSE: Dear Bob, I am very sorry that you didn't like my tour! I really tried every way to share and express my love for my city and I did not expect such a bad rate, which is the first after several 5 stars! But there is always a first time and always to learn! Please say hello to your brother and sister in law who instead, made me the highest compliments at the end of the tour,saying that it was not only my knowledge but the way I expressed it! Some things are really so subjective :-) Take care! Elena

TOURSBYLOCALS RESPONSE: As Elena is one of our top guides, it was upsetting to read such poor feedback. We have investigated this case and moving forward, we are confident in Elena's guiding capabilities and will continue to partner with her. Please view her previous reviews and try her out for yourself, you won't be disappointed.

James Johnson

United States
Rating

Tour: #43435, Private guided tour of the Uffizi, Florence, Tuscany, Italy    view tour
Date: Sep 15/16

TOUR GUIDE RESPONSE: Grazie James!

Jacques Theoret

Canada
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: Sep 15/16

Very knowledgeable

TOUR GUIDE RESPONSE: Grazie Jacques!!!

Arief Harris Tandjung

Indonesia
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: Sep 14/16

Both me and my wife are enjoying our full day tour with Elena .She is very knowledgeable and engaging .. This is our 3rd times visiting Florence but it's been a pleasure to spend time exploring Florence with her. We found it very different from our previous visits as she explained the city to us from a very unique point of view due to her deep understanding of the city's history.. Really have a high recommendation for her ..

TOUR GUIDE RESPONSE: Dear Arief, Thank you so much for this wonderful review! I hope you will be back soon to Florece! All my best elena

Jim Ferguson

United States
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: Aug 24/16

it was ok. Started a bit late, ended a bit early, didn't make it to Michaelangelo Square (but in fairness that may have been too far from other things in time allotted).

TOUR GUIDE RESPONSE: Dear Jim, i am sorry your experience was not fully satisfactory. I don't remember of any delays the tour was supposed to start at 3:00pm, if there was a delay I don't think it was caused by myself. More over, Michelangelo's square was NOT included in the itinerary of the tour, as it is very far from the historical center, so I really do not understand what tour or what guide are you referring to. We visited the Accademia with Michelangelo's David...are you sure you are rating the right tour? regards elena

TOURSBYLOCALS RESPONSE: ToursByLocals are committed to quality customer experiences and take all feedback seriously. We appreciate any learning opportunity to improve tour experiences and have attempted to clarify what could have been done to make this tour experience better.

Sarah Callman

United Kingdom
Rating

Tour: #43435, Private guided tour of the Uffizi, Florence, Tuscany, Italy    view tour
Date: Aug 23/16

We thought Elena was a great guide. I was wary of taking 4 kids (aged 12, 11, 9 & 7 years old) to the Uffizi but Elena clearly knew her way around and made a bee line for only the key pieces. She is very knowledgable and kept us all engaged. My 12 year old says that the Uffizi was the highlight of his trip (apart from playing Pokemon of course!)

Sarah Callman

United Kingdom
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: Aug 21/16

We thought Elena was a great guide. I was wary of taking 4 kids (aged 12, 11, 9 & 7 years old) to the Uffizi but Elena clearly knew her way around and made a bee line for only the key pieces. She is very knowledgable and kept us all engaged. My 12 year old says that the Uffizi was the highlight of his trip (apart from playing Pokemon of course!)

Rhonda Chandler

United States
Rating

Tour: Florence and Pisa Shore excursion from Livorno, Livorno, Tuscany, Italy
Date: Aug 17/16

James Ottaway

United States
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: Aug 16/16

Elena was a FANTASTIC tour guide!! She has access to all of the tour sites WITHOUT the lines and hassles. Very knowledgable and fun to spend to the day with. Completely fluent in English.

TOUR GUIDE RESPONSE: Thank you James! It was nice to meet you ! All my best elena

Mike Lloyd

United States
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: Jul 15/16

Elena was an excellent guide. Her breadth of knowledge and her near perfect English were matched only by her flexibility in dealing with a family group that had nearly as many agendas as members. What impressed the most, though, was the depth of her answers to questions requiring a far broader knowledge than mere memorization of the specific buildings,artwork or historic figures encountered throughout the city of Florence. We were also impressed by her curiosity about our own insights. Bravo to her!

Mike Lloyd

United States
Rating

Tour: #43435, Private guided tour of the Uffizi, Florence, Tuscany, Italy    view tour
Date: Jul 14/16

Elena Tom a "required" cultural visit and made it a living lesson in art and history, with aplomb and grace

Carolyn Hogan

Australia
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: Jul 8/16

Elena met us as arranged & immediately asked how we wished to proceed with our tour. We had booked a full day tour & feel that Elena was an excellent guide who passed on her extensive knowledge of the city & its history to us perfectly. Elena is very perceptive, if she thinks you show interest in something she will stop & explain it. We got to see much of the city during our short visit and the fact that Elena had pre booked the Uffuzi and Accademia saved us a lot of time. Highly recommended. Thank you!

Andreas Jessel

United States
Rating

Tour: #94189, Dan Brown's Inferno private tour, Florence, Tuscany, Italy    view tour
Date: Jul 3/16

5 Stars. We spent a wonderful day in Florence with Elena, a very pleasant and knowledgeable tour guide. Definitely would book her again if the opportunity arises.

Helen Decandido

United States
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: Jul 1/16

Elena was great helping us explore Florence, offering suggestions, and showing us where to get the best gelato. David was a highlight! Thank you Elena for a wonderful afternoon!

Robert Klein

United States
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: Jul 1/16

Thank you Elena! Elena was very interesting and informative regarding all the sites and artwork we viewed. Our group appreciated her flexibility in adjusting the tour to the things we were most interested in seeing. Elena, we enjoyed meeting you and discussing the treasures of the city together. Your tour made for a terrific visit to Florence- thank you again.

Allan JAMES Wellwood

New Zealand
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: Jun 30/16

Our first trip to Florence. Wanted an overall introduction to the city with it's highlights, but we knew a little about what we wanted to see. This tour and Elena delivered way beyond our expectations and was perfect for our requirements. What a beautiful place and such astounding things to see. A full day but we could have carried on for longer. Elena was punctual, patient, hugely knowlegable and an absolute delight. This tour and what we saw were highlights of our trip to Italy.

Scott Noyes

United States
Rating

Tour: Florence and Pisa Shore excursion from Livorno, Livorno, Tuscany, Italy
Date: Jun 29/16

Had great time on this tour. Elena takes the time to explain the history of Florence. If I ever make it back I would book her again.

TOUR GUIDE RESPONSE: Grazie Scott! It was a pleasure to meet you and your family!

Earl Kaplan

United States
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: Jun 26/16

We had a great tour with Elena overall in Florence. The tour only lasted 2 hours instead of the agreed 3 hour tour, which was a disappointment since we paid $213 (3 hours). Even though the Duomo was closed during the morning due to services conducted on Sunday, we feel that she could have suggested an alternate area to tour.

TOUR GUIDE RESPONSE: Dear Earl, thank you, I am glad you enjoyed the tour! It's strange I remember that we finished a bit earlier but not an hour earlier! However, I always ask at the end of the tour if customers want to see something else and I seem to recall that you answered that it was okay like this. I also remember that the couple with you was a bit tired of walking and it was very hot so I did not insist. Thank you anyway it was nice to meet you!

Paul Keough

Hingham, MASSACHUSETTS, United States
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: Jun 22/16

Elena was very pleasant and informative. We had a nice tour and got a very good overview of the city of Florence. She brought us on less traveled roads and had a wonderful knowledge of the history of Florence.

TOUR GUIDE RESPONSE: Hi Paul thank you so much I am happy you enjoyed the tour I hope to see you soon again!

Cathy Hoff

United States
Rating

Tour: #38114, Private tour of the great Churches in Florence, Florence, Tuscany, Italy    view tour
Date: Jun 6/16

Absolutely loved this tour, wish we had more time!

TOUR GUIDE RESPONSE: Hi Cathy Thank you!

Anne-Louise Charette

Canada
Rating

Tour: Florence and Pisa Shore excursion from Livorno, Livorno, Tuscany, Italy
Date: May 29/16

I learned so much more with Elena's tour than the other time I was in Florence. She provided a good overview of the major sites in old Florence in an interesting manner. Nicola, the driver, was also very informative and available to us throughout the day, providing umbrellas to all when it rained.

Donald Maddi

United States
Rating

Tour: #94189, Dan Brown's Inferno private tour, Florence, Tuscany, Italy    view tour
Date: May 23/16

Jim Robbins

United States
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: May 21/16

Very knowledgeable, pleasant, tireless. Excellent command of English.

Donald Goodroe

United States
Rating

Tour: Uffizi tour, Florence, Tuscany, Italy
Date: May 8/16

Great tour we were able to get right in and Our guide was flexible and able to get our entry time changed to better suit needs for all of us. She was very knowledgable about the art and history of the paintings and artifacts in the museum. The orientation allowed us to spend additional focused time in the museum on our own after the tour. Great experience and good value.

Donald Goodroe

United States
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: May 7/16

TBL web site was easy to use. Our guide was prompt in responding to all of our questions before the tour. The meeting location was convenient and easy to find. Our guide, Elena, was knowledgable, engaging and spoke excellent English. She also provided us with good tips for touring Florence after the tour with her was over. All in all an excellent tour and good value.

Lynn Weak

United States
Rating

Tour: Florence and Pisa Shore excursion from Livorno, Livorno, Tuscany, Italy
Date: Apr 15/16

Elena is very knowledgeable and we loved the tour. And she directed us to a perfect restaurant for lunch. What a great tour.

Donna Weaver

Canada
Rating

Tour: A Private Stroll through Florence's 'Downtown'., Florence, Tuscany, Italy
Date: Apr 9/16

Our stroll through Florence with Elena could not have been better! Elena was born and raised in Florence which was wonderful for us as she knew everything about this glorious city! She was more than happy to accommodate our interests ( I even bought a lovely pair of Italian boots!). Elena explained so many things about Florence's amazing history and she was very patient with us- thank you Elena! She also recommended an awesome local restaurant!

Randlocals Becker

United States
Rating

Tour: #43435, Private guided tour of the Uffizi, Florence, Tuscany, Italy    view tour
Date: Mar 24/16

Elena was prompt and quickly helped us get through the line. She kept a very small knife of mine to get us through security. When I forgot to ask for it back at the end of the tour, Elena took time out of her busy schedule the next day to get it back to me. The knife has sentimental value and I really appreciated her willingness to help. The tour that she gave really helped me see an historical perspective of the art.

TOUR GUIDE RESPONSE: Thank you Randy! As I told you, it was easy to bring you back your knife with my fast bike ;-)

Bryan Craun

United States
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: Mar 22/16

Elena was simply outstanding. She was not only extremely knowledgeable but she was a delight to spend the day with. I recommend her without hesitation!

TOUR GUIDE RESPONSE: Grazie Bryan! It was nice to meet you and your family and have a pizza together :-) Hope to see you again!

Douglas Kelly

United States
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: Feb 12/16

Elena was an outstanding guide. Highly knowledgable of art and history, which was our focus for the tour. Flexible and accommodated many questions when there were items of great interest for our group of four and willing to customize our day. Picked a terrific lunch spot for a much needed rest but still a quick stop. I would highly recommend Elena.

TOUR GUIDE RESPONSE: Hello Douglas! Grazie mille! It was a pleasure spend the monrning with you and your friends!

Peter Collins

United States
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: Jan 13/16

We took a walking tour today with a fabulous tour guide in Florence, Italy, Elena. We would like to give her a big "thumbs up"! If 5 is the top, Elena rated a 5.5, and we highly recommend her to anyone. Knowledgeable, smart, considerate, appropriate to our level of understanding, pleasant at all times and most important, knowledgeable of key spots in Florence which were important to us. Terrific guide!

TOUR GUIDE RESPONSE: Thank you so much Peter! It was lovely to spend the day with you and Deb! I hope to meet you again soon!

Mike Mosallam

United States
Rating

Tour: #35800, Taste of Florence, Florence, Tuscany, Italy    view tour
Date: Dec 24/15

My travel partner and I thought it would be a good idea, since we were booking two tours, to have the same guide, as we'd establish a rapport with her, and it would make the whole experience more enjoyable for all. Boy, were we RIGHT! After two back-to-back (different) tours with Elena, I feel like I've toured this amazing city with not one friend, but two. She was so personable and charming and fun-spirited. We toured the local marketplace (two in fact) and ate like locals...everything was delicious!!!

TOUR GUIDE RESPONSE: Thank you Mike it was such a pleasure to meet you and spend time with you and Sara!

Mike Mosallam

United States
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: Dec 23/15

We have 48 hours in Florence, and Elena came recommended by a friend. She did NOT disappoint. She was so personable, knows her stuff, and really makes you feel like you're taking a stroll through Florence with an old friend (who is extremely knowledgeable on the history of the city). She took us to some cool places and really helped us utilize our short time here very well. She was amazing! I strongly recommend her.

TOUR GUIDE RESPONSE: Grazie Mike!

William Anderson

United States
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: Nov 18/15

TOUR GUIDE RESPONSE: Hello William, you wrote in a separate message that our tour was supposed to be 10-14 but if you check the booking, our tour was arranged for 3 hours! If you had any doubt I wish you would have mentioned this before I left so the issue would have been cleared on the spot. If you wanted to add some more hours to the tour and asked me I would have worked something out but the time you booked and payed with me was from 10:00-1:00. Sorry if you misunderstood your booking confirmation.

Stuart Essery

United States
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: Nov 11/15

Elena was a wonderful guide and very knowledgeable .. We had limited time in Florence and just wanted to hit the highlights of Central Florence and that was exactly what she delivered .. She never made us feel rushed; if fact, she made us feel that she had all the time in the world for us .. She clearly loves being a guide of her home town .. Great value for the money and we would highly recommend her to anyone!

TOUR GUIDE RESPONSE: Hello Stuart, thank you very much it was great to meet you! I am always very curious why after such an enthusiastic comment I receive 4 stars. Ratings are important for me and I want to improve and be perfect in order to receive 5 stars!

Barbara McCumber

United States
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: Oct 31/15

Elena gave us a wonderful tour of Florence. She met the needs of our group effortlessly. We are so glad we booked this tour with your company. It was definitely worth the money.

TOUR GUIDE RESPONSE: Grazie Barbara!

Susan Brosse

United States
Rating

Tour: #94189, Dan Brown's Inferno private tour, Florence, Tuscany, Italy    view tour
Date: Oct 28/15

Elena was a delight to be with. Our entire group enjoyed The Dan Brown Inferno tour. She was extremely knowledgeable about the history of Italy and the various art pieces. Her command of english was outstanding.

TOUR GUIDE RESPONSE: Thank you Susan! All my best to you and your friends!

Robert Gettig

United States
Rating

Tour: #94189, Dan Brown's Inferno private tour, Florence, Tuscany, Italy    view tour
Date: Oct 25/15

My husband and I thoroughly enjoyed taking two tours with Elena, and will not hesitate to book her again the next time we are in Florence!! She is extremely knowledgeable about the history, architecture, region, art, food, wine, etc. "The Inferno" tour was very interesting and fun - and we can't wait to see the movie so we can revisit the places Elena took us! She is prompt, professional and very charming, while remaining flexible to your needs. We recommend Elena with a five star rating!!

Robert Gettig

United States
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: Oct 23/15

My husband and I thoroughly enjoyed taking two tours with Elena, and will not hesitate to book her again the next time we are in Florence!! She is extremely knowledgeable about the history, architecture, region, art, food, wine, etc. She even recommended a terrific place to get my hair done! :) She is prompt, professional and very charming, while remaining flexible to your needs. We recommend Elena with a five star rating!!

Joan Schulz

United States
Rating

Tour: #84636, Artisans and workshops in Florence, Florence, Tuscany, Italy    view tour
Date: Oct 20/15

We had a nice time on the tour but Elena did not convey to us the depth of information that we had hoped for. We had a lovely tour. She took us to some out-of-the-way places on the other side of the river. We enjoyed her description of Michelangalo's learning anatomy by dissecting corpses. We also enjoyed the tour of the incredible mosaic workshop

TOUR GUIDE RESPONSE: Hello Joan, I am sorry that you did not receive enough information from the tour. In my tour description there are mentioned all the workshop we were going to visit, but when we met you told me you were just interested in mosaics. If you had told me before by e mail I could have customized the tour but at the last minute this was not possible. You also told me you were interested in less touristy places so I showed you the Oltrarno area including places which were not included in the itinerary.

Teck Ping Kong

Malaysia
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: Sep 28/15

Elena is very knowledgeable and very accommodating. We thoroughly enjoyed the tour!

TOUR GUIDE RESPONSE: Hello Teck! I actually expected 5 stars after that one of your brothers at the end of the tour hugged me and screamed "this is the best tour guide!!!" Anyhow 4 stars is also a good rating so thank you, and all my best to your family!!

Nick Sorvillo

United States
Rating

Tour: #35348, Florence Uffizi and Accademia, Florence, Tuscany, Italy    view tour
Date: Sep 13/15

The guide was very informative and helpful throughout the tour. She was very pleasant and knowledgeable

Cristopher C.

United States
Rating

Tour: #43435, Private guided tour of the Uffizi, Florence, Tuscany, Italy    view tour
Date: Sep 12/15

Another great day at the museum. Highly knowledgeable with the different pieces. Spent time afterwards to give us more suggestions on places to visit. Never a rush. Thanks again.

Cristopher C.

United States
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: Sep 11/15

Highly recommended. Fantastic guide who took the time to explain and answer all our questions. Thanks alot Elena.

Elaine Barrett

United States
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: Sep 8/15

Elena met us right on time. She answered our questions and had good points to make about each place. We took six hour tour with break for lunch. She was patient with us when we got distracted with shopping. Had four guides with ToursbyLocals during our vacation and they were all great. Love the website too! Elaine Barrett September, 2015

Brian Lee

Canada
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: Aug 19/15

Elena did a great job. She showed enthusiasm and presented her knowledge in a very professional manner. While offering her expertise, she communicated very well with my family answering all questions including a few stupid ones from my teenager children. Hire her. You won't be disappointed and your time in Firenze will be enriched. Thank you, Elena. We really hope see you again next time we come back to Firenze.

TOUR GUIDE RESPONSE: Hi Brian! Thank you for the feedback! Your kids's questions were actually very smart!!! Thank you and enjoy Italy! Elena

Eryl Holt

United Kingdom
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: Aug 6/15

Elena was the most marvellous guide. We were a difficult group aged from 18-92! Some didn't really want to go to museums and others did, some were hard of hearing, some had mobility difficulties. Elena handled this wonderfully, keeping the pace slow but interesting. Her English is excellent. She is a fount of knowledge and a great raconteur. We can't recommend her highly enough.

Keith Jeter

United States
Rating

Tour: #43435, Private guided tour of the Uffizi, Florence, Tuscany, Italy    view tour
Date: Jul 4/15

Thank you so much for the opportunity to work with Elena. She was very helpful and informative in guiding us through Florence. Her background knowledge of the city was wonderful, giving us lots of details about the city's history and development. Her tour through the Uffizi museum was an amazing experience. She answered questions easily and patiently which was most appreciated. Our family's rating of Elena's tour was definitely 5 stars, she did a remarkable job.

Keith Jeter

United States
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: Jul 3/15

Thank you so much for the opportunity to work with Elena. She was very helpful and informative in guiding us through Florence. Her background knowledge of the city was wonderful, giving us lots of details about the city's history and development. Her tour through the Uffizi museum was an amazing experience. She answered questions easily and patiently which was most appreciated. Our family's rating of Elena's tour was definitely 5 stars, she did a remarkable job.

David Landers

United States
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: Jun 23/15

Elena knows Florence in detail, it's. Her home town. She brings a level of maturity and understanding of exactly what her client's interests are, & then works diligently to meet & surpass those goals. Q utstanding & accomplished with uncanny ease. She negotiated us through lines, into the best viewing positions as all of the museum staff members knew her, liked her & went out of their way to assist her - & her clients. She knows restaurants & made suggestions & reservations for us. Thighest Recommedation!

David Landers

United States
Rating

Tour: #84636, Artisans and workshops in Florence, Florence, Tuscany, Italy    view tour
Date: Jun 22/15

Elena knows Florence, she's a native - plus Florence knows her judging by all whom we met. She searched out Cameo jewelry dealers. Visited Gold jeweler making Etruscan themed pieces, art restorer, leather goods - ADAM Leather (High Recommendation) & central market in Santa Croce district. Dealers know Elena. Amazing meats: beef, pork, chicken, rabbits, pigeon, quail then seafood w Mediterranean specialities, then Cheese dealer w great Parmesan from huge wheel & more. Very Top Recommendation for Elena!!!!!

Eric Teutsch

United States
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: Jun 21/15

We could not have had a better ambassador and guide to Florence than Elena! She was extremely passionate and knowledgeable about the architecture of Florence. We had a relatively short tour with Elena because of our travel itinerary, but she made it very efficient and fascinating. I would enthusiastically recommend Elena to friends visiting Florence,

Carol Pennock

United States
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: Jun 1/15

Elena met us at our hotel exactly on time. She provided a narrative as we walked through the streets of Florence to help us become familiar with the landmarks we passed. In addition, she was able to answer every question we asked. She had already made reservations for the Accademia, so we didn't have to wait in line. We covered quite a bit of territory in our 3-hour tour, but never felt rushed. Elena even customized the tour on the spot to meet our needs.

Bobbi Shatto

United States
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: May 30/15

Elena was absolutley amazing! We booked her for a Florence Not to Miss Tour so that we could get an overview of her beautiful city. Utilizing her expert knowledge we were able to not only see the major sites but also plan the rest of our time there. This was our first time to hire a private guide and we immediately booked other private tour guides for Venice and the Amalfi coast after our wonderful experience with Elena. If you are coming to Florence, make sure you book with her early!

Dorothy Hamilton

Canada
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: May 20/15

Corinne Roe

United States
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: May 15/15

Elena and I had emailed about what we hoped to achieve and Elena prepared an itinerary that completely met our hopes and expectations. Her knowledge of Florentine art history, architecture and history is very deep, her English is excellent and she is a very pleasant person. We were delighted with our tour and would highly recommend Elena. Florence is besieged with visitors, streets are crowded, sites have long lines, but somehow Elena managed to make the day fun, interesting and stressless.

Dana Cowles

United States
Rating

Tour: #43435, Private guided tour of the Uffizi, Florence, Tuscany, Italy    view tour
Date: Apr 25/15

Great tour. Very enjoyable

Dana Cowles

United States
Rating

Tour: #35348, Florence not-to-miss, Florence, Tuscany, Italy    view tour
Date: Apr 24/15

Great tour. Very enjoyable

Wendy Bivens

United States
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: Apr 21/15

Elena was great, took us to all the great sites while avoiding the "tourist" attractions. She was very knowledgeable about the city as well as the museums. We skipped the lines and had a very enjoyable day with her.

Wendy Bivens

United States
Rating

Tour: #84636, Artisans and workshops in Florence, Florence, Tuscany, Italy    view tour
Date: Apr 20/15

This is a great tour, especially if you feel like doing some shopping. The leather shop was my daughter's favorite but I loved the jewelry maker. Elena is very easy going and accommodating. We also took the all day tour with her and would recommend it highly. Thanks, Elena!

Grant Stephens

United States
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: Apr 16/15

Elena provided an incredibly insightful tour, filled with great information and facts expanding on our groups knowledge of the places visited. Her personality and excitement further created a truly magnificent view of Florence.

James H.

Concord, NORTH CAROLINA, United States
Rating

Tour: #35800, Taste of Florence, Florence, Tuscany, Italy    view tour
Date: Apr 13/15

Elena did a great job of making us comfortable on our tour. She was very knowledgeable on Florentine food and the markets. She was a very caring and attentive guide. Connecting with a true local makes our trip come alive. Thank you Elena!!!

Isaac Pollak

United States
Rating

Tour: #161189, Florence full day tour, Florence, Tuscany, Italy    view tour
Date: Mar 20/15

lovely knowledgeable person-had a great day