Denese DeedsShelton, CT, United States
Wael was an excellent guide - very knowledgable and organized. He did great job but at times our communication was off. My only suggestion to prospective travelers is to be very clear with your expectations.
Pravin PatelUnited States
Had a wonderful time with Wael. Very thorough in "visit area" knowledge and explanations! He brought a driver who was very cheerfull and helpful. Spent max time at all destinations and was flexible for lunch breaks etc.
Oleg KeyzmanUnited States
Wael possesses a wealth of information, which he shares generously. There were no questions he couldn't answer. He is open-minded, tactful, and has a good sense of humor. Importantly, he was always on time. Overall, it was a great experience we'll remember! Also, Wael was extremely helpful with the border crossing, assisting us through the whole process. Thank you very much! The very special thanks go to Qassem, our driver and Wael's assistant.
Simon EedleUnited Arab Emirates
Interesting trip around Amman, including the Citadel, the amphitheater and downtown. Wael is very knowledgeable about the history, and very pleasent to spend the morning with.
TOUR GUIDE RESPONSE: Thank you very much Simon, I'm so glad that you enjoyed the morning tour.
Simon EedleUnited Arab Emirates
I would highly recommend Wael as a tour guide in Jordan. Not only is he knowledgeable about Jordan itself, but also about the whole history of "Bilad Al Sham", which is important to put the history into context. We had a lovely day in Petra, allowing us to do as we pleased once we had entered the Treasury via the Siq and seen the main important artifacts in this world heritage site.
Matthew BlanchardUnited States
Wael and Omar were a great team to show us Petra. Petra is absolutely remarkable, and Wael's patience and depth of knowledge made the visit the difference between simple sight-seeing to a fuller cultural and historical experience. Highly recommended for families and people looking to truly learn the history of Petra and surrounding area.
TOUR GUIDE RESPONSE: Thank you for taking time to write, and thanks a lot for giving me the opportunity to be your tour guide in Jordan and giving me the chance to show you my country.
I booked the airport transfer without an accompanying tour (and at very short notice), which is a thankless transaction for any guide as there are really no or only marginal financial returns involved. Nevertheless, Wael delivered and a driver picked me up as requested, name sign in hand. Hopefully, in the future, I will be able to also book a regular tour with Wael.
TOUR GUIDE RESPONSE: Thanks a lot, we're always after your service
Wael was an excellent guide and driver. He is smart with a thorough knowledge of the history and culture of the area. He was very responsive to all our requests, taking us to places we wanted to see, not just the typical tourist spots. When one of us was ill he handled the situation with great consideration and good sense. His English is fluent, sufficient even to cope with complicated jokes. Very highly recommended.
John David SitorusQatar
Edna E.United States
Wael speaks good English, is very knowledgeable on Amman history, culture, and archaeology. He made suggestions and was willing to accommodate our preferences. He is an excellent driver in his comfortable car. We gave him four not five stars because he was constantly on his cellphone and it became a distraction. With only that reservation, we'd recommend him to others.
TOUR GUIDE RESPONSE: Thanks for the lovely words, glad that you enjoyed the one day tour, and thanks for the note, I give you my word to watch out of using the cellphone, thanks again.
Joni ClemensUnited States
Wael is a knowledgable guide. We spent a wonderful day exploring fabulous Amman. I learned a lot about past and recent history of the city and country. The Amphitheater and Citadel are not to be missed. I particularly enjoyed the museum at the Citadel as it complimented my current geology studies. Checking out local art topped off the tour!
TOUR GUIDE RESPONSE: I'm glad that you enjoyed your tour, you should come back to visit more sites, especially Petra one of the new 7 world wonder. Thanks.
Stephen M.Indianapolis, IN., United States
He was very good in his english. We enjoyed the trip and it's history very much. I think to citadel in Amman should be included in this trip as the history ties in very well. This would make the day more worth while on the trip. You only need 2 sight seeing days in Jordan, one for Jerash/Citadel and another for Petra (full 10 hour day)
Stephen M.Indianapolis, IN., United States
Prepair for a long day. If you are more then two, ask for a van or suv as he has a nice car but it is a long 3 hour trip both ways. He drives as it was fine. The trip was not to be missed and Petra was all you have read about, breath taking history. He speaks english very well and is good in explaining what you are seeing.
Edmund DoeringUnited States
up to date, good English, great guide, taken to great local restaurant, highly recommended
TOUR GUIDE RESPONSE: It was my pleasure to guide you in Jordan, thanks a lot and best Regards, Wael.
Karen NilesUnited States
Wael gave us a terrific tour of the Citadel; if not for him we would never have had the knowledge to understand the historical significance of the sites we were visiting. He took us to Ajloun Castle for an added treat to our visit to Amman. Thanks, Wael for a wonderful time1
TOUR GUIDE RESPONSE: Karen, It's my pleasure to be your tour guide during your visit to Jordan, thanks a lot.
I had the best time with Wael. I saw everything I really wanted to see in the short time I had. Wael worked out what I liked and didn't and catered for my interests and needs which made the trip even more enjoyable. This was a great way to see Jordan and learn about the history and complexities of life in a modern Jordan. All of the recommendations Wael made added to the overall enjoyment of my stay in specific locations like Petra and Wadi Rum. There wasn't a single thing I would change. It was perfect!
TOUR GUIDE RESPONSE: Thanks a lot Leonie, it's my pleasure that I helped you in your plans for Jordan tour and you enjoyed your time also learn about the country, actually I want to thank you for giving me the opportunity to be your tour guide.
Philip CoulsonUnited States
Ralph BurnetUnited States
Wael was terrific and made our tour most enjoyable. He has a great depth of knowledge about Jordan history which was most informative.
TOUR GUIDE RESPONSE: Dear Ralph, Thanks for the complement, I'm glad that you enjoyed your tour.
Were very disappointed with the 'pick up' situation. Wael did not inform us (SMS would have surficed)he was not doing the tour and sent an understudy who had not been fully instructed on the tour. Once we found him in town,other tour operators at the Port helped us,he firstly was not aware of the ticket arrangements at Petra so after 2 hrs in the queue,left us not much time to visit. Also he was not aware that lunch was provided and spent most of his driving time on his mobile. Would not recommend Wael
TOUR GUIDE RESPONSE: I sent messages to tell that I'm not able to do the tour and informed the TBL support about it & they're aware about all that.You didn't replied,I called you on the driver phone on the arrival day and we review the itinerary which went as scheduled includes tickets and lunch, and the timing I checked with driver all the time to make sure everything was perfect & we talk at the end of the tour, you didn't mention any of these.kindly review your emails see how many messages I sent to you before the tour.
TOURSBYLOCALS RESPONSE: We've followed up with Wael about this tour - it seem that he did let Ms McDonald know of the substitute. We've reminded Wael of the importance of not substituting except in case of emergency and offered appropriate compensation to the McDonald's.
Thanks Wael for a great day and for your insights to the layered history of Jarash. Paula and Antony
TOUR GUIDE RESPONSE: Welcome Paula and Antony, it was my pleasure to be your tour guide in Jerash, Jordan.
Nancy WennerUnited States
Wael was an excellent guide! He's friendly, courteous and very knowledgable. He's very fluent in English, which made it easy to grasp the rich history of the region. He was punctual and we never felt rushed. We would highly recommend Wael.
TOUR GUIDE RESPONSE: I'm glad you enjoyed the tour. Thanks for taking the time to review it. When you next head this way, please feel free to contact me if I may be of some help.Wael
Although Wael was very knowledgeable, polite and punctual, there were a lot of things he could have done to improve the trip. Like sitting with us each day and planning the day, or letting us have his plans and then discussing the options. It was difficult to understand exactly what he was planning and how long it would take. He didn't allow time or venues for lunch twice. We were not happy that we stopped at several high sales pressure shops only to find many of the items half the price at the airport.
TOUR GUIDE RESPONSE: Thanks a lot for your comment, it was my pleasure to be your tour guide in Jordan, but because of the very bad weather during your visit, we selected the kingsway & it was raining heavily that was dangerous because of the huge water flows from the mountains on the road and the stones fall we were forced to stop many times at the desert highway because of the sand storm the police stopped all the vehicles for a long time that's why we chose to stop at the shops, in our way back it was snowing, all my respect
Joan DeRyckeUnited States
Wael was fantastic, prompt, knowledgeable and courteous and a very safe driver on our drive to the Eastern Desert to see the ancient castles. On our return to Amman, he made an unplanned stop for us to visit the Cave of the Seven Sleepers. We would not hesitate to recommend him to any other travelers to Jordan. We also saw him at a Petra Hotel, he immediately recognized us and came over to say hello to us. We were very pleased with our experience with him, he is an asset to the Jordanian community.
TOUR GUIDE RESPONSE: Thank you so much for the kind words. It was a pleasure to be with You. I enjoyed the company very much. All the very best, Wael.